Panaz
Bentley Wood Way,
Burnley, BB11 5ST,
United Kingdom
Burnley, BB11 5ST,
United Kingdom
44 12 8269-6969
Manufacturing
Panaz Technographics
Panaz Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Panaz and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 84 Panaz employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Panaz has purchased the following applications: Microsoft 365 for Collaboration in 2015, CCM Ace Ecommerce for eCommerce in 2019, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Panaz is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , CCM Ace or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Panaz revenues, which have grown to $27.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Panaz intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Panaz Tech Stack and Enterprise Applications
Panaz Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Panaz implemented Microsoft 365. The Microsoft 365 deployment serves as Panaz's primary Collaboration platform supporting productivity and communications for the United Kingdom based manufacturing company with 84 employees and reported revenue of 27,600,000. Publicly available site metadata indicates Panaz is using Microsoft 365 on their website.
The implementation includes core Collaboration capabilities typical of Microsoft 365, including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for chat and meetings, OneDrive for Business for file sync, and the Office desktop applications for authoring and productivity. These modules provide integrated content collaboration, calendaring, real-time communication, and document versioning aligned to standard Collaboration workflows.
Operationally the Microsoft 365 tenant is organized to cover corporate departments across the organization in the United Kingdom, with administration managed at the tenant level by internal IT. Governance and configuration focus on user provisioning, role based access and mailbox and document permissions, together with tenant level settings to support email routing and collaboration workflows. The deployment consolidates core collaboration services under Microsoft 365 to support cross functional business functions such as sales, product development, and corporate administration.
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Collaboration | Collaboration |
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2022 | 2022 |
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Panaz eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CCM Ace | Legacy | CCM Ace Ecommerce | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Panaz implemented CCM Ace Ecommerce in the eCommerce category to support estimating, project management and backend communications. Panaz Ltd cites ACE Online as a key IT system used for estimating, project management and backend communications, with CCM Ace providing on-site support and process mapping to optimise usage in the UK. The implementation targeted estimating and project teams within Panaz's manufacturing operations.
Configuration centered on ACE Online estimating and workflow features, as inferred from the vendor testimonial describing estimating, project communications and email notification improvements. CCM Ace Ecommerce was configured to deliver estimating workflows, task orchestration and email notification rules to strengthen project communications. Functional terminology applied during configuration includes estimating, workflow automation, notifications and project management.
Operational coverage was focused on the United Kingdom with on-site support and process mapping to embed the solution into Panaz's backend communications and project processes. Governance work included process mapping and on-site optimization to align ACE Online workflows with Panaz business processes and to standardize estimating procedures. The customer testimonial reports improvements in estimating, project communications and email notifications following the CCM Ace Ecommerce deployment.
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Panaz CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Panaz implemented Zendesk Service on their website to centralize Customer Support interactions and streamline customer contact flows. The deployment uses Zendesk Service as a cloud hosted customer engagement layer embedded in web channels to capture inquiries and route cases to internal teams.
Zendesk Service at Panaz is configured to provide core Customer Support capabilities typical of the platform, including ticketing and case management, web based customer contact capture, a knowledge base for self service, and standard workflow automation for ticket routing and status tracking. The implementation focuses on supporting customer service and support functions across the company website, with architecture oriented around a SaaS hosted application, web channel embedding, and operational use by Panaz support staff.
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Panaz SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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Panaz PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Panaz IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Panaz
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Panaz Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Panaz IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Panaz digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Panaz Technographics
Panaz is a Manufacturing organization based in United Kingdom,
with around 84 employees and annual revenues of $27.6 million.
Panaz operates a diverse technology stack with applications such as
Microsoft 365, CCM Ace Ecommerce and Zendesk Service,
covering areas like Collaboration, eCommerce and Customer Support.
Panaz has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, CCM Ace and Zendesk.
Panaz recently adopted applications including
Slack Connect in 2022, Zendesk Service in 2020 and CCM Ace Online in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Panaz’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Panaz’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Panaz technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.