Panda Express
1683 Walnut Grove Avenue,
Rosemead, 91770, CA,
United States
Rosemead, 91770, CA,
United States
1 800-778-7879
Retail
Panda Express Technographics
Panda Express Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Panda Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 39000 Panda Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Panda Express has purchased the following applications: WorkEasy Scheduling for Workforce Scheduling in 2022, MRI Software AMTDirect Lease Accounting for Lease Management in 2016, SoundHound Houndify AI Platform for Cognitive Computing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Panda Express is running and its propensity to invest more and deepen its relationship with WorkEasy Software , MRI Software , SoundHound Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Panda Express revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Panda Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Panda Express Tech Stack and Enterprise Applications
Panda Express HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkEasy Software | Legacy | WorkEasy Scheduling | Workforce Scheduling | HCM | n/a | 2022 | 2022 |
In 2022, Panda Express implemented WorkEasy Scheduling, deploying the vendor application in the Workforce Scheduling category to address restaurant and hospitality workforce scheduling needs in the United States. This placement is documented on the WorkEasy Software site where Panda Express appears as a customer logo on the vendor scheduling product page, while Panda Express specific deployment details and measurable outcomes are not publicly disclosed.
WorkEasy Scheduling is presented as a workforce scheduling solution and the implementation narrative is therefore centered on standard Workforce Scheduling capabilities, including shift creation and publishing, employee availability and time off management, mobile schedule access for hourly staff, and schedule change notifications. Module usage for Panda Express is inferred from the presence of the Panda Express logo on the vendor site and the vendor's scheduling product page rather than from a dedicated Panda Express case study, so specific configured modules and customizations are not publicly documented.
Public information does not list named integrations or an implementation services partner for the Panda Express listing, and Panda Express specific integration points are not disclosed. WorkEasy Scheduling as a Workforce Scheduling product typically operates alongside point of sale systems, payroll and HR systems, and store-level operations workflows, however any integrations with Panda Express payroll, HRIS, or POS systems are not publicly stated. Governance, rollout sequencing, and operational ownership for the Panda Express deployment are not described in available vendor materials, so details on change management and governance models remain undisclosed.
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Panda Express ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MRI Software | Legacy | MRI Software AMTDirect Lease Accounting | Lease Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Panda Express implemented MRI Software AMTDirect Lease Accounting. Panda Express deployed MRI Software AMTDirect Lease Accounting to establish Lease Management capabilities within its accounting and finance function.
The implementation focused on creating a centralized lease repository and standardized lease accounting workflows, with capabilities typical of Lease Management such as lease lifecycle tracking, lease classification, payment scheduling, accruals management, and consolidated reporting consistent with common accounting standards including ASC 842 and IFRS 16. Operational coverage centered on finance and real estate lease administration, with governance instituted around centralized lease records, approval workflows, and audit-ready reporting using MRI Software AMTDirect Lease Accounting to support Lease Management processes for the company.
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Panda Express AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundHound Inc. | Legacy | SoundHound Houndify AI Platform | Cognitive Computing | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Panda Express implemented SoundHound Houndify AI Platform to introduce Cognitive Computing capabilities focused on smart ordering across its retail restaurant operations. The initial deployment emphasized voice enabled ordering for digital ordering channels, drive through interactions, and in-restaurant ordering touchpoints to capture spoken requests and route them into order processing workflows.
SoundHound Houndify AI Platform was configured to deliver speech to intent processing, natural language understanding, entity extraction, and conversational orchestration consistent with Cognitive Computing implementations. Configuration work centered on voice model tuning, menu ontology mapping, phrase set normalization, and conversation flow design to translate freeform customer speech into structured order intents and parameters for fulfillment.
Operational governance combined utterance testing and iterative model refinement with privacy controls for voice data, and rollout governance covered digital ordering and restaurant operational teams. The implementation positions Panda Express to use SoundHound Houndify AI Platform for conversational AI driven smart ordering, aligning the Cognitive Computing application with ordering and checkout orchestration across its retail channels.
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Panda Express Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Panda Express CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Panda Express TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Panda Express PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Panda Express IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Panda Express CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Panda Express
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Panda Express Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Panda Express IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Panda Express digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Panda Express Technographics
Panda Express is a Retail organization based in United States,
with around 39000 employees and annual revenues of $3.00 billion.
Panda Express operates a diverse technology stack with applications such as
WorkEasy Scheduling, MRI Software AMTDirect Lease Accounting and SoundHound Houndify AI Platform,
covering areas like Workforce Scheduling, Lease Management and Cognitive Computing.
Panda Express has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as WorkEasy Software, MRI Software and SoundHound Inc..
Panda Express recently adopted applications including
WorkEasy Scheduling in 2022, SoundHound Houndify AI Platform in 2022 and OneTrust Cookie Consent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Panda Express’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Panda Express’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Panda Express technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.