Panda Restaurant Group
1683 Walnut Grove Ave,
Rosemead, 91770, CA,
United States
Rosemead, 91770, CA,
United States
1 626-799-9898
Leisure and Hospitality
Panda Restaurant Group Technographics
Panda Restaurant Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Panda Restaurant Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 Panda Restaurant Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Panda Restaurant Group has purchased the following applications: Ascend SmartTouch Accounts Payable for AP Automation in 2012, Sterling Background Check for BackGround Screening in 2020, MicroStrategy ONE Analytics for Analytics and BI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Panda Restaurant Group is running and its propensity to invest more and deepen its relationship with Ascend Software , Infor , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Panda Restaurant Group revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Panda Restaurant Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Panda Restaurant Group Tech Stack and Enterprise Applications
Panda Restaurant Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascend Software | Legacy | Ascend SmartTouch Accounts Payable | AP Automation | ERP | n/a | 2012 | 2012 |
In 2012, Panda Restaurant Group deployed Ascend SmartTouch Accounts Payable to automate invoice capture and workflow across its expanding store network. The implementation used Ascend SmartTouch Accounts Payable as an AP Automation solution to centralize document handling and business process orchestration for accounts payable.
Ascend SmartTouch Accounts Payable was configured to capture images and electronic documents, provide business process automation, and serve as an enterprise document management repository. The solution included AP imaging and workflow capabilities that digitalize invoice intake, route approval tasks, and maintain indexed document records for retrieval and audit support.
The implementation integrated transactions with Panda's Lawson ERP software in real time, enabling synchronous posting and reduced handoffs between the imaging workflow and the ERP accounts payable ledger. Operational scope covered finance and development functions involved in new store openings, supporting rapid expansion with close to 650 new locations added in the prior four years and centralized AP processing for the enterprise.
Governance and rollout followed a structured evaluation and selection process, with Panda choosing Ascend Software after reviewing enterprise content management and business process automation options, and Bryan Lim, executive director of Development, endorsing the choice. According to the company, the Ascend SmartTouch Accounts Payable integration with Lawson resulted in fewer processing steps and lower costs, reflecting reduced manual work and improved visibility into invoice workflows.
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ERP Financial | ERP |
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2012 | 2012 |
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Expense Management | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2013 | 2013 |
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Panda Restaurant Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2020 | 2020 |
In 2020 Panda Restaurant Group implemented Sterling Background Check to establish a centralized BackGround Screening capability supporting hiring and onboarding across its hospitality operations. The implementation is described as an enterprise screening deployment of Sterling Background Check designed to standardize candidate identity verification and adjudication for frontline and corporate roles.
Configuration focused on core BackGround Screening workflows, including identity verification, multi-jurisdiction criminal records searching, employment and education verification, candidate consent capture, and automated adjudication rules. Sterling Background Check was configured with role-based screening packages to align checks with job profiles and to reduce manual ordering steps for recruiters and hiring managers.
The implementation integrated screening results into recruiting and onboarding workflows through systems integration points common to BackGround Screening deployments, feeding results into applicant tracking and HRIS driven processes and routing disposition communications to hiring teams. Operational coverage emphasized centralized ordering, electronic consent, and audit-ready results delivery to support compliance and record retention requirements.
Governance focused on standardizing adjudication policies, enforcing role based access controls for screening data, and establishing process owners for ongoing policy updates and compliance reviews. The Sterling Background Check implementation was positioned to institutionalize consistent screening procedures and to instrument screening controls within Panda Restaurant Group recruiting operations.
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Core HR | HCM |
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2012 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Talent Sourcing, Talent Management | HCM |
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2014 | 2015 |
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Panda Restaurant Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2017 | 2018 |
In 2017, Panda Restaurant Group implemented MicroStrategy ONE Analytics to centralize business intelligence across HR, finance, commercial, product, marketing, and sales functions, using the platform within an Analytics and BI strategy. The rollout was driven by an HR Interview Application BI project that engaged 10 stakeholders across 4 different functions to capture requirements and define visualization priorities.
MicroStrategy ONE Analytics was configured to deliver interactive data visualization dashboards and mobile dashboards for iPhone enhancements, and to support a portfolio of reporting projects including financial, commercial, and product self service reporting infrastructure. The implementation emphasized self service analytics, metric definition and monitoring, and the creation of executive and staff-facing performance reports to support decision making.
The program partnered with data services and data subject matter experts to maintain the BI architecture and integrate multiple data sources, and it explicitly used Looker and PostgreSQL as part of the broader analytics stack and reporting pipeline. Work with engineering included defining, implementing, documenting, validating, and monitoring metrics to ensure alignment between data models and business KPIs, and BI architecture maintenance was coordinated with data services.
Governance work was led by a cross functional team standardizing data governance practices, managing a project pipeline around data governance projects, and formalizing requirement elicitation and prioritization processes. The deployment supported HR interview analytics and broader commercial reporting needs, and a subset of mobile dashboard work produced documented cost savings of $4500 per month for the department.
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Panda Restaurant Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Panda Restaurant Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Panda Restaurant Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Panda Restaurant Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2011 | 2018 |
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Financial Consolidation and Close | EPM |
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2011 | 2011 |
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Panda Restaurant Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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Panda Restaurant Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Panda Restaurant Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Panda Restaurant Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Director, Field Human Resources | Director | HR | |
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Director, Human Resources | Director | HR | |
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Executive Director, Total Rewards & HR Service Center | Director | HR | |
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Executive Director, Human Resources | Director | HR | |
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Project Manager/BI Analyst - IT Business Intelligence | Manager | IT | |
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Business Intelligence Manager | Manager | IT | |
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Senior Manager of Data Services | Manager | IT | |
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Vice President, Information Systems | VP | IT | |
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Vice President - Operations Services and Innovation, Supply Chain and Business Development | VP | Supply Chain | |
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Executive Director of IT | Director | IT | |
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Chief Financial Officer | CXO | Finance | |
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Head of Finance | Director | Finance | |
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Controller | Director | Finance | |
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Senior Manager, HR Service Center & Compliance | Manager | HR | |
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HR Compliance Manager | Manager | HR | |
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Senior Regional HR Manager | Manager | HR | |
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Associate Marketing Manager, Digital & Restaurant Experience | Manager | Marketing | |
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Executive Director | Digital & Restaurant Experience | Director | IT | |
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Senior Digital Experience Marketing Manager (CRM & Loyalty) | Manager | Marketing | |
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Apps Being Evaluated by Panda Restaurant Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Panda Restaurant Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Panda Restaurant Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Panda Restaurant Group Technographics
Panda Restaurant Group is a Leisure and Hospitality organization based in United States,
with around 40000 employees and annual revenues of $3.00 billion.
Panda Restaurant Group operates a diverse technology stack with applications such as
Ascend SmartTouch Accounts Payable, Sterling Background Check and MicroStrategy ONE Analytics,
covering areas like AP Automation, BackGround Screening and Analytics and BI.
Panda Restaurant Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ascend Software, Sterling Talent Solutions and MicroStrategy.
Panda Restaurant Group recently adopted applications including
ServiceNow ITSM in 2023, Salesforce Sales Cloud in 2021 and Lumen CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Panda Restaurant Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Panda Restaurant Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Panda Restaurant Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.