Panin Bank
Jl. Jendral Sudirman Kav. 1,
Jakarta, 10270,
Indonesia
Jakarta, 10270,
Indonesia
62 21 270 0545
Banking and Financial Services
Panin Bank Technographics
Panin Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Panin Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10743 Panin Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Panin Bank has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Oracle E-Business Suite Payroll for Payroll in 2013, Fiserv Mobiliti for Digital Banking in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Panin Bank is running and its propensity to invest more and deepen its relationship with Oracle , Fiserv , Temenos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Panin Bank revenues, which have grown to $813.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Panin Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Panin Bank Tech Stack and Enterprise Applications
Panin Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013 Panin Bank upgraded Oracle E-Business Suite from 12.0.4 to Oracle E-Business Suite 12.1.3, executing the upgrade project from Oct 2013 to Feb 2014 on an AIX platform. The engagement addressed the bank�s ERP Financial environment for PT. Bank Panin, Tbk, establishing a current application baseline and platform compatibility for ongoing financial operations.
The upgrade work centered on the Oracle E-Business Suite financial application stack and aligned the ERP Financial footprint with standard capabilities such as General Ledger, Accounts Payable, Accounts Receivable, and Cash Management. Configuration activities included application tier and database tier compatibility work, release patching, and schema updates required by the 12.1.3 release.
Operational scope covered corporate finance and treasury functions across PT. Bank Panin, Tbk, with Oracle E-Business Suite serving as the core ERP Financial system for transactional processing and financial record keeping. The implementation was executed on AIX, preserving the bank�s platform architecture while advancing application functionality and supportability.
Project governance emphasized platform compatibility validation, regression testing, and cutover planning within the Oct 2013 to Feb 2014 window. Release management and change control processes were used to manage the upgrade lifecycle and to bring Oracle E-Business Suite 12.1.3 into production for the bank.
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Panin Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite Payroll | Payroll | HCM | n/a | 2013 | 2014 |
In 2013 Panin Bank implemented Oracle E-Business Suite Payroll to support its core Payroll operations across the bank. The Oracle E-Business Suite Payroll deployment provided a centralized payroll processing and payroll administration platform aligned with HR payroll workflows and operating procedures within Panin Bank IT operations in the Greater Jakarta Area.
The implementation encompassed configuration and customization of payroll processing modules and integration with existing Oracle HCMS for payroll management. Oracle Middleware application components were developed and customized during the project to support secure application orchestration, payroll data flows, and system interfaces.
Integrations and infrastructure work included Oracle Identity Management, fingerprint and pinpad authentication devices, smartcard ATM systems, HSM for secure card PIN mailer operations, Active Directory, and on premise database and operating system environments such as Oracle and SQL Server databases, OS400, Unix, Solaris, and AIX. These integrations reflect a hybrid application and infrastructure footprint where Oracle E-Business Suite Payroll was provisioned to interoperate with bank security, authentication, card operations, and core data stores.
Governance and operationalization were led by the bank IT security function, which managed system policy and procedure, scheduled security awareness and training, conducted proof of concept and system architecture design activities, and maintained the payroll application through ongoing support and maintenance cycles. The project team executed implementation, training, and maintenance tasks to embed Oracle E-Business Suite Payroll into Panin Bank business and IT workflows.
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Panin Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Mobiliti | Digital Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Panin Bank deployed Fiserv Mobiliti to launch a Digital Banking service across its retail and business customer channels in Indonesia. The implementation combined Fiserv Mobiliti with Corillian Online to create an integrated online and mobile banking front end. Ken Ng, director of retail banking at Panin Bank, said Fiserv allowed the bank to develop an "innovative, feature-rich and integrated digital banking service that consumers have come to expect in the modern banking landscape".
Corillian Online was configured to aggregate common online banking functionalities, including account balances, statements, transfers, notifications, alerts, and electronic bills and payments onto a single screen, while Fiserv Mobiliti delivered mobile banking and payments capabilities. Mobiliti enabled multi-channel mobile access via SMS text messaging, mobile browser interfaces, and native smartphone applications. The solution focused on consumer-facing transaction workflows and notification orchestration consistent with the Digital Banking category.
The deployment was integrated with Panin Bank's existing Fiserv Signature core banking platform and aligned with a previously implemented Fiserv CRM, creating end-to-end connectivity between retail channels and core account services. Panin had earlier implemented Aperio from Fiserv in 2013, which provided branch operations and relationship management components that remained part of the operational architecture. Operational coverage included Panin's Indonesia branch network and customer access across around 350 offices and more than 16,000 ATMs.
Governance and rollout were driven by retail banking leadership to centralize online and mobile channel workflows and to unify account presentation, payments, and alerts across channels. The implementation linked online single-screen servicing via Corillian Online with mobile channel orchestration through Fiserv Mobiliti and aligned branch operations with Aperio and the Signature core. This configuration positioned Panin Bank's Fiserv Mobiliti Digital Banking platform to deliver consolidated customer account views and multi-channel payments and transfer capabilities.
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Digital Banking | ERP Services and Operations |
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2016 | 2016 |
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Digital Banking | ERP Services and Operations |
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2019 | 2019 |
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Panin Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2012 | 2012 |
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Panin Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2013 | 2014 |
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Panin Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Panin Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Servers, Storage and Networking | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Panin Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Audit Manager - Head of IT Operation Audit | Director | IT | |
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Head of Finance Accounting Resources | Director | Finance | |
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Accounting and Financial Controller | Director | Finance | |
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IT DC Environment Manager | Manager | IT | |
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Head of Finance and Accounting Division | Director | Finance | |
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IT Architecture Manager | Manager | IT | |
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Apps Being Evaluated by Panin Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Panin Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Panin Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Panin Bank Technographics
Panin Bank is a Banking and Financial Services organization based in Indonesia,
with around 10743 employees and annual revenues of $813.0 million.
Panin Bank operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle E-Business Suite Payroll and Fiserv Mobiliti,
covering areas like ERP Financial, Payroll and Digital Banking.
Panin Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Fiserv.
Panin Bank recently adopted applications including
Atlassian Jira Service Desk in 2022, Microsoft Azure Cloud Services in 2020 and Temenos Infinity in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Panin Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Panin Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Panin Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.