Paragon Sports
867 Broadway,
New York, 10003, NY,
United States
New York, 10003, NY,
United States
1 800-961-3030
Retail
Paragon Sports Technographics
Paragon Sports Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Paragon Sports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Paragon Sports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paragon Sports has purchased the following applications: LogMeIn BoldChat for Chatbots and Conversational AI in 2012, Microsoft 365 for Collaboration in 2019, LexisNexis ThreatMetrix for eCommerce Fraud Protection in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paragon Sports is running and its propensity to invest more and deepen its relationship with GoTo (formerly LogMeIn) , Microsoft , LexisNexis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paragon Sports revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paragon Sports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Paragon Sports Tech Stack and Enterprise Applications
Paragon Sports AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Paragon Sports implemented LogMeIn BoldChat on its public website. The deployment used LogMeIn BoldChat as an embedded website chat widget, and the LogMeIn BoldChat application sits in the Chatbots and Conversational AI category to provide conversational engagement for online shoppers and site visitors.
Configuration emphasized live chat routing, canned responses, visitor monitoring, and chat transcript capture to support e-commerce inquiries and order assistance. Functional modules were used to route conversations to retail customer service agents and to persist transcripts for ongoing customer service workflows, reflecting common Chatbots and Conversational AI capabilities such as session handoff and scripted agent responses.
Operational scope covered the Paragon Sports website serving customer service and online sales teams in the United States, with governance focused on agent queue management, scripted reply libraries, and escalation workflows to higher touch channels. The implementation positioned LogMeIn BoldChat as Paragon Sports Customer Service conversational tooling, connecting website visitors to support agents through real-time chat and transcripted interactions.
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Paragon Sports Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Paragon Sports implemented Microsoft 365 as its primary Collaboration platform. The deployment established Microsoft 365 as a cloud-hosted SaaS collaboration backbone to support corporate productivity and store-facing coordination for the 250-employee retailer, with Microsoft 365 serving email, document collaboration and communication needs across business functions.
The implementation leveraged common Microsoft 365 capabilities, including enterprise email and calendaring, document management and real-time collaboration through Microsoft Teams, SharePoint Online and OneDrive, configured within a single tenant model. The company website explicitly references use of Microsoft 365, indicating an operational integration between Microsoft 365 services and the public site for communications and administrative workflows. Governance was implemented at the tenant level using role-based access and centralized administration to manage corporate and retail user access, license provisioning and data protection policies under the Collaboration deployment.
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Paragon Sports eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis ThreatMetrix | eCommerce Fraud Protection | eCommerce | n/a | 2021 | 2021 |
In 2021 Paragon Sports implemented LexisNexis ThreatMetrix on its public website to provide eCommerce Fraud Protection. The deployment uses client side browser instrumentation embedded in the storefront to capture device, session, and behavioral signals and to build persistent digital identities with LexisNexis ThreatMetrix. Configured capabilities include device fingerprinting, behavioral analytics, session profiling, and real time risk scoring delivered by the LexisNexis ThreatMetrix platform.
Operationally the implementation is focused on online checkout and account activity, informing fraud operations, order review queues, payments decision workflows, and customer service fraud investigations. Governance centralized online screening rules and automated risk decisions within the ThreatMetrix environment, and the rollout was executed as site level instrumentation rather than backend only integration.
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Paragon Sports SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Order Management | SCM |
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2017 | 2017 |
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Paragon Sports CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Paragon Sports ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Paragon Sports PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Paragon Sports IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Paragon Sports
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Paragon Sports Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Paragon Sports IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Paragon Sports digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Paragon Sports Technographics
Paragon Sports is a Retail organization based in United States,
with around 250 employees and annual revenues of $30.0 million.
Paragon Sports operates a diverse technology stack with applications such as
LogMeIn BoldChat, Microsoft 365 and LexisNexis ThreatMetrix,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce Fraud Protection.
Paragon Sports has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as GoTo (formerly LogMeIn), Microsoft and LexisNexis.
Paragon Sports recently adopted applications including
Yottaa Engagement Cloud in 2022, Zendesk Service in 2022 and Amazon CloudFront in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Paragon Sports’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Paragon Sports’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Paragon Sports technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.