Auburn Hills, 48326, MI,
United States
PARDA Federal Credit Union Technographics
PARDA Federal Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PARDA Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 PARDA Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PARDA Federal Credit Union has purchased the following applications: Millennium Payroll for Payroll in 2006, MeridianLink Consumer (ex LoansPQ) for Loan Management in 2021, LiveChat for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PARDA Federal Credit Union is running and its propensity to invest more and deepen its relationship with Millennium Payroll Solutions , MeridianLink , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PARDA Federal Credit Union revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PARDA Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PARDA Federal Credit Union Tech Stack and Enterprise Applications
PARDA Federal Credit Union HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Millennium Payroll Solutions | ADP Pay eXpert | Millennium Payroll | Payroll | HCM | n/a | 2006 | 2006 |
In 2006 PARDA Federal Credit Union migrated payroll operations from ADP Pay eXpert to Millennium Payroll. The implementation provisioned Millennium Payroll as the core Payroll application to centralize pay calculation, tax withholding, direct deposit processing and statutory reporting for the organization’s approximately 100 employees in the United States.
The conversion work included data migration of employee master records, historical pay and tax setups from ADP Pay eXpert, configuration of payroll calendars, deduction and benefit codes, and deployment of standard payroll reporting and compliance filing capabilities. Operational ownership was organized across HR and finance, with parallel validation runs and a defined cutover sequence used to reconcile outputs prior to go-live, and with established change control and auditability practices for ongoing payroll configuration.
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PARDA Federal Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MeridianLink | Legacy | MeridianLink Consumer (ex LoansPQ) | Loan Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, PARDA Federal Credit Union deployed MeridianLink Consumer (ex LoansPQ) to support Loan Management for consumer lending workflows. MeridianLink Consumer (ex LoansPQ) is used on PARDA's public website to capture online consumer loan applications and to provide a web based consumer loan origination interface.
Configuration emphasized front end application capture, automated application routing, document upload and borrower onboarding, reflecting Loan Management functional modules such as application processing, decisioning orchestration and servicing handoff. Operational scope is focused on retail lending channels and consumer lending business functions, with governance centered on lending operations and underwriting workflow controls, and implementation details designed to preserve electronic audit trails and structured document workflows.
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PARDA Federal Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013 PARDA Federal Credit Union implemented LiveChat as a website-embedded customer engagement tool, positioning the deployment within the Chatbots and Conversational AI category to support member-facing interactions and lead capture. LiveChat is deployed on PARDAs public website, providing a real-time conversational channel that links online visitors to credit union staff through a browser-based chat interface.
The LiveChat implementation centers on an embedded chat widget and agent console, using standard Chatbots and Conversational AI capabilities such as real-time messaging, canned responses, chat transcripts, offline message capture, and visitor session context to streamline member inquiries. Configuration emphasizes conversational UI controls and routing logic to surface chats to member service and sales representatives, with transcript logging for audit and follow-up.
Operational coverage includes member service, marketing, and retail deposit origination workflows on the public website, with governance focused on operator access, chat handling procedures, and transcript retention for compliance. Rollout and day-to-day use rely on training front-line staff on the LiveChat agent console, establishing chat response protocols, and monitoring activity through the application dashboards to inform staffing and service procedures.
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PARDA Federal Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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PARDA Federal Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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PARDA Federal Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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PARDA Federal Credit Union PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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PARDA Federal Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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PARDA Federal Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at PARDA Federal Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PARDA Federal Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-15 | PARDA Federal Credit Union | Evaluated | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations |