Parkonomy Technographics
Parkonomy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Parkonomy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1 Parkonomy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Parkonomy has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, FreshDesk Customer Support for Customer Support in 2021, Amazon EC2 for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Parkonomy is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Parkonomy revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Parkonomy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Parkonomy Tech Stack and Enterprise Applications
Parkonomy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Parkonomy deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform to support core communications and productivity. Google Workspace (Formerly Google G-Suite) delivers Gmail, Google Drive, Google Docs, Google Calendar and the Google Admin console capabilities to enable corporate email, document collaboration, calendaring, and user account administration for the company.
The deployment is cloud hosted and provisioned as a single organizational Google Workspace account that is used to handle Parkonomy website contact flows and corporate communications, with inbound messages routed into Gmail under the Google Workspace environment. Operational coverage centers on the communications business function with single user administration and lightweight governance for account access, email routing, and domain management, linking Parkonomy Google Workspace (Formerly Google G-Suite) Collaboration to both outward facing website contact and internal productivity workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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Parkonomy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Parkonomy implemented FreshDesk Customer Support. Parkonomy is a one person Communications company based in the United Kingdom and uses Freshdesk on their website to capture and manage customer inquiries as part of its Customer Support operations.
The deployment centers on FreshDesk Customer Support with an embedded web widget on the public site that channels user contacts into a single ticketing queue. Configuration activity is consistent with small team support, focusing on ticketing workflows, canned responses, basic automation for routing and prioritization, and a lightweight knowledge base for frequently asked questions.
Integration signals are limited to the website embedding noted on Parkonomy's site, no other system integrations are listed. Operational coverage is company wide given the single employee headcount, supporting web visitors and direct customer communications through the Freshdesk interface.
Governance and process design are centralized, with a single operator responsible for ticket triage, response handling, knowledge base maintenance, and SLA expectations. The rollout model aligns with SaaS provisioning and on site widget activation typical for Customer Support deployments for very small teams.
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Interactive Voice Response (IVR) | CRM |
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2019 | 2019 |
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Parkonomy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Parkonomy
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Parkonomy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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