Mass General Brigham
800 Boylston Street, 11th Floor,
Boston, 2199, MA,
United States
Boston, 2199, MA,
United States
1 617-278-1000
Healthcare
Mass General Brigham Technographics
Mass General Brigham Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mass General Brigham and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 82000 Mass General Brigham employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mass General Brigham has purchased the following applications: Workday Financial Management for ERP Financial in 2022, Workday HCM for Core HR in 2024, Epic ASAP for Clinical Trial Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mass General Brigham is running and its propensity to invest more and deepen its relationship with Workday , SAP , Vastian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mass General Brigham revenues, which have grown to $20.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mass General Brigham intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mass General Brigham Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2022 | 2025 |
In 2022 Mass General Brigham implemented Workday Financial Management as an ERP Financial solution to centralize and standardize core finance functions across its healthcare system. The implementation targeted the finance organization and covered foundational accounting structures and reporting within a multi-entity environment spanning more than 100 company legal entities.
Workday Financial Management configuration emphasized Foundation Data Model configuration, Financial Accounting setup, Banking and Settlement, and Endowments modules. The finance workstream led a two year general ledger history conversion for over 100 companies, oversaw data conversion and validation activities, and applied R2R and FDM configuration techniques to preserve data integrity and reconciliations.
The program included cross-functional integration and coordination with HCM, SCM, Research and Digital teams and engaged external consultants for specialized activities. Operational coverage focused on centralized finance processes, payroll structure decisions, and the standardization of GL conversion level of detail to support unified financial accounting and reporting workflows across sites and business units.
Governance and workflow restructuring were implemented with the finance lead acting as primary escalation point for issues, risks and resource constraints, complemented by mitigation plans and formalized decision gates. Business processes were redesigned and optimized, and cohesive cross-platform validation rules were defined to enforce data integrity and consistent transaction flows.
Post go live the team instituted a continuous improvement posture, delivering FDM road shows and comprehensive training to finance staff while driving ongoing enhancements to reporting and process automation. Leadership emphasized team empowerment, delegated ownership of post-implementation tasks, and maintained training and recognition programs to sustain adoption and operational stability.
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Expense Management | ERP Financial Management |
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2024 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday HCM | Core HR | HCM | n/a | 2024 | 2025 |
In 2024 Mass General Brigham implemented Workday HCM to consolidate Core HR across its enterprise. The deployment replaced Oracle PeopleSoft HCM and targeted centralization of workforce records, position management, and HR business processes across the health system servicing approximately 82,000 employees.
The implementation configured Workday HCM to deliver Core HR capabilities including employee records, position and organization management, benefits administration, absence and time tracking, and talent profile management. The Workday HCM application was configured using HR business process framework and role based security to support compliance and auditability common to large healthcare employers.
Integration work followed standard enterprise interoperability patterns, synchronizing Workday HCM with payroll feeds, identity management and single sign on, learning management and downstream finance and clinical staffing feeds. Data migration and record consolidation were executed from Oracle PeopleSoft HCM into Workday HCM with a phased cutover approach to reduce operational disruption across HR, payroll, talent and benefits operations.
Governance shifted toward a centralized HRIS application team with formalized data governance, security role provisioning, and standardized HR workflows, supported by phased rollouts and targeted training for HR business users and local service centers. LinkedIn traces show continuity of internal HRIS expertise into the Workday HCM Application Team beginning January 2025, indicating an internal support and configuration model for ongoing operations.
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Employee Self Service | HCM |
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2025 | 2025 |
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Learning and Development | HCM |
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2021 | 2021 |
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Onboarding | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2024 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2025 | 2025 |
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Time and Attendance | HCM |
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2024 | 2024 |
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Workforce Analytics | HCM |
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2024 | 2024 |
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Workforce Analytics | HCM |
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2024 | 2024 |
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Workforce Management | HCM |
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2025 | 2026 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Mass General Brigham implemented Epic ASAP as part of Clinical Trial Management initiatives across hospital and ambulatory settings. The deployment focused on embedding Epic ASAP into provider and clinical staff workflows across Newton-Wellesley Hospital and a network of more than 50 ambulatory practices, supporting scheduling, registration, and study-related patient encounters within the broader Epic environment.
Epic ASAP was configured to align clinician documentation and point-of-care workflows with study visit requirements, while credentialed trainers delivered physician 1:1 personalization and efficiency coaching. Functional work included clinician-facing configuration, report build and analytics support, and go-live education for ambulatory clinics, with staff trained on Epic ASAP alongside Epic Ambulatory and Inpatient processes.
Operational integration maintained Epic ASAP within the enterprise Epic suite, with operational ties to Epic Ambulatory, Epic Inpatient, Cadence scheduling, and Reporting applications, and trainer coverage that also included Cupid and Radiant modules. Technical support and issue management operated through ServiceNow, remote assistance, and at-the-elbow support during peak adoption periods, ensuring ASAP functioned as a coordinated component of clinical workflow automation and reporting.
Governance emphasized clinical workflow standardization and escalation discipline, with senior clinical business analysts working directly with physicians and department leaders to analyze requirements and recommend best practice workflows. Support models included on-call responsiveness, structured escalation via ServiceNow, and ongoing report development to meet complex clinical criteria, embedding Epic ASAP into operational governance for clinical research and patient care activities.
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Core Admin Processing System | ERP Services and Operations |
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2020 | 2020 |
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Core Admin Processing System | ERP Services and Operations |
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2018 | 2018 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2017 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2017 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2017 | 2017 |
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Laboratory Management | ERP Services and Operations |
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2017 | 2017 |
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Travel Management | ERP Services and Operations |
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2023 | 2023 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2025 | 2025 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Speech Recognition AI | AI-Powered Application |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Event Management | Collaboration |
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2013 | 2013 |
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Online Meeting Scheduling | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2015 | 2015 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2022 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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CRM | CRM |
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2019 | 2019 |
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Sales Automation | CRM |
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2023 | 2023 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2022 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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Risk Management | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2008 | 2009 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mass General Brigham
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Mass General Brigham Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mass General Brigham IT executives and key decision makers. This section highlights Mass General Brigham's latest recorded technology evaluations, including Claris FileMaker for Apps Development on 2025-09-12, Oracle Retail (ex Retek) for Retail Management on 2025-05-14, and Legacy for Legacy System on 2025-03-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mass General Brigham digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Mass General Brigham Technographics
Mass General Brigham is a Healthcare organization based in United States,
with around 82000 employees and annual revenues of $20.60 billion.
Mass General Brigham operates a diverse technology stack with applications such as
Workday Financial Management, Workday HCM and Epic ASAP,
covering areas like ERP Financial, Core HR and Clinical Trial Management.
Mass General Brigham has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and Epic Systems.
Mass General Brigham recently adopted applications including
Workday Employee Self-Service in 2025, Workday Recruiting in 2025 and UKG Pro Workforce Management (Ex UKG Dimensions) in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mass General Brigham’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mass General Brigham’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mass General Brigham technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.