Pasona NA Inc
340 Madison Avenue, Suite 12-B,
New York, 10173, NY,
United States
New York, 10173, NY,
United States
1 212-661-5110
Professional Services
Pasona NA Inc Technographics
Pasona NA Inc Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pasona NA Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 189 Pasona NA Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pasona NA Inc has purchased the following applications: TargetRecruit ATS for Applicant Tracking System in 2019, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pasona NA Inc is running and its propensity to invest more and deepen its relationship with TargetRecruit , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pasona NA Inc revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pasona NA Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pasona NA Inc Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TargetRecruit | Legacy | TargetRecruit ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Pasona NA Inc. implemented TargetRecruit ATS, an Applicant Tracking System, to centralize recruiting for its United States operations. TargetRecruit ATS is built on the Salesforce platform and was provisioned as an enterprise-grade applicant tracking solution to support staffing, placement, and outsourcing workflows across the US subsidiary.
The implementation focused on core Applicant Tracking System capabilities including candidate lifecycle management, job requisition and vacancy management, resume and document handling, configurable recruiting workflows, and placement tracking for temporary and permanent roles. TargetRecruit ATS was configured to reflect Pasona NA Inc. business functions, with modules aligned to Placement and Recruiting, Temporary Staffing, and Outsourcing operations.
Because TargetRecruit ATS is built on Salesforce, the deployment leveraged the Salesforce data model to unite candidate records with client and account data, enabling CRM alignment and a unified object model for client-facing recruiters. Integrations were centered on the Salesforce platform architecture, preserving a single source of truth for client, job, and candidate entities used by Pasona NA Inc. teams working with Japanese companies entering the North American market.
Operational rollout emphasized centralized governance for recruiting processes, role-based access controls for recruiting and placement teams, and standardized handoff workflows between sourcing, placement, and client services. Configuration choices prioritized staffing-industry workflows typical of an Applicant Tracking System, ensuring the system supported both temporary staffing cycles and longer term recruiting assignments without introducing new named third party components.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Pasona NA Inc implemented Microsoft 365. The Microsoft 365 deployment is used for Collaboration and is explicitly referenced on Pasona's public website, indicating a tenant-level, cloud-hosted provisioning of productivity services.
The implementation centers on core Collaboration capabilities typical of Microsoft 365, including email and calendaring, document management and file storage, real-time messaging and meetings, and intranet-style content publishing for team collaboration. Configuration and operational structure are aligned with Collaboration governance patterns, with tenant-level user provisioning, role-based access controls and centralized content management expected to support collaborative authoring, version control and web-accessible workflows. Pasona NA Inc Microsoft 365 Collaboration supports business functions across knowledge worker productivity, content publishing and team communication.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Pasona NA Inc implemented Zendesk Service as its primary Customer Support platform embedded on the corporate website. The deployment leveraged the Zendesk Service web widget and support portal to surface client facing ticketing and self service, provisioned as a cloud SaaS customer engagement layer. Implementation focused on web embedded support workflows that capture inquiries into a centralized ticketing queue and present a searchable knowledge base for end users.
Functional configuration emphasized ticket routing, agent workspace configuration, SLA categorization and knowledge management, aligned with Customer Support operational terminology. The solution provides agents a unified interface for intake, prioritization and resolution workflows, and is instrumented to support internal governance around response processes and knowledge curation. The implementation scope is limited to Pasona NA Inc customer facing support channels on the website.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Pasona NA Inc
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Apps Being Evaluated by Pasona NA Inc Executives
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FAQ - APPS RUN THE WORLD Pasona NA Inc Technographics
Pasona NA Inc is a Professional Services organization based in United States,
with around 189 employees and annual revenues of $32.0 million.
Pasona NA Inc operates a diverse technology stack with applications such as
TargetRecruit ATS, Microsoft 365 and Zendesk Service,
covering areas like Applicant Tracking System, Collaboration and Customer Support.
Pasona NA Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TargetRecruit, Microsoft and Zendesk.
Pasona NA Inc recently adopted applications including
Microsoft Clarity in 2021, Salesforce Sales Cloud in 2021 and Zendesk Service in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pasona NA Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pasona NA Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pasona NA Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.