Columbia City, 46725, IN,
United States
Passages, Inc. Technographics
Passages, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Passages, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 118 Passages, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Passages, Inc. has purchased the following applications: MITC Agency Workforce Management for Workforce Management in 2019, Microsoft 365 for Collaboration in 2020, Wufoo Forms for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Passages, Inc. is running and its propensity to invest more and deepen its relationship with MITC , Microsoft , Wufoo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Passages, Inc. revenues, which have grown to $19.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Passages, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Passages, Inc. Tech Stack and Enterprise Applications
Passages, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MITC | Legacy | MITC Agency Workforce Management | Workforce Management | HCM | n/a | 2019 | 2019 |
In 2019, Passages, Inc. implemented MITC Agency Workforce Management. MITC Agency Workforce Management is deployed as a Workforce Management application to complete MITC timekeeping documentation referenced in the Supported Living Supervisor role description.
The implementation centers on timekeeping and attendance capture capabilities typical of Workforce Management solutions, with configuration focused on supervisor-facing documentation forms and authoritative personnel time records. Functional capabilities include electronic time entry, supervisor verification workflows, and structured documentation for supported living staff, aligning daily timekeeping with organizational compliance requirements.
Operational scope is concentrated on Passages' supported living programs, with supported living supervisors and operations administrators responsible for completing and maintaining MITC timekeeping documentation. Governance emphasis is on appointment of supervisor sign-off responsibilities and embedding timekeeping documentation into routine operational workflows to ensure consistent recordkeeping across sites.
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Passages, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Passages, Inc. deployed Microsoft 365 to establish a Collaboration platform across its nonprofit operations. Public site references indicate Microsoft 365 is in active use to provide core Collaboration capabilities such as cloud email, document collaboration, team chat, and cloud file storage. The implementation positions Microsoft 365 as the primary Collaboration application for internal communications and document management among program and administrative teams.
Deployment appears to be organization wide for Passages, Inc., covering its approximately 118 employees in the United States and aligning user identity and access with Microsoft 365 tenant administration. Typical functional modules within a Microsoft 365 Collaboration deployment include Exchange Online for mail, SharePoint and OneDrive for document repositories and records, and Microsoft Teams for real-time collaboration and meetings, supporting case management workflows and cross-functional coordination. Governance is expected to be managed through centralized admin controls in the Microsoft 365 admin center, with role based access and policy configuration used to enforce Collaboration policies and information governance.
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Passages, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wufoo | Legacy | Wufoo Forms | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020 Passages, Inc. deployed Wufoo Forms on its public website to support external data capture and customer interactions as part of its Customer Experience tooling. Wufoo Forms is used as the front line for gathering submissions and contact information directly from site visitors, with forms embedded into web pages to streamline routing of inquiries into the organization’s operational workflows.
The implementation leverages core form capabilities including form building, field validation, conditional logic, file upload handling, and automated email notifications to create structured submission workflows. Collected form data is retained in the Wufoo Forms backend and made available for downstream processing through built-in export and API webhook options, supporting intake and contact management use cases. Governance is centered on form-level configuration and submission handling procedures to ensure consistent data capture and secure handling, aligning the application with Customer Experience objectives across external communications.
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Passages, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Passages, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Passages, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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