El Cajon, 92020-2945, CA,
United States
Patrice and Associates Technographics
Patrice and Associates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Patrice and Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Patrice and Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Patrice and Associates has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2013, Zoom for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Patrice and Associates is running and its propensity to invest more and deepen its relationship with Zendesk , Zoom Video Communications , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Patrice and Associates revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Patrice and Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Patrice and Associates Tech Stack and Enterprise Applications
Patrice and Associates AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Patrice and Associates implemented Zendesk Chat on its public website. The deployment uses the cloud hosted Zendesk Chat application to provide web based conversational engagement, categorized as Chatbots and Conversational AI. The implementation is delivered via an embedded chat widget on the site, providing real time messaging and visitor presence visibility in the vendor console. As a two person nonprofit the operational model centers on staff operated response and console management rather than a dedicated support center.
Configuration emphasizes widget placement, canned responses, chat transcript retention, and basic routing to the on duty staff, reflecting standard Chatbots and Conversational AI functional modules. The small team maintains Zendesk Chat settings and performs real time monitoring to handle inbound inquiries and supporter interactions. Governance is lightweight and operational, with configuration changes and daily operations managed by the organization staff responsible for the website.
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Patrice and Associates Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Patrice and Associates implemented Zoom to provide Audio Video and Web Conferencing services directly on their public website. The deployment embedded Zoom meeting and webinar capabilities into the site to enable real-time audio and video conferencing for client engagement and remote collaboration.
Configuration centered on embedding session access and lightweight scheduling workflows, enabling live audio and video, screen sharing, in-meeting chat, and basic recording functionality typical of Audio Video and Web Conferencing platforms. Operational coverage is organization-wide for the two-person nonprofit, with governance maintained through simple account administration and public meeting controls, and Zoom is the primary virtual engagement tool surfaced on the company website.
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Patrice and Associates CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015, Patrice and Associates implemented Hotjar for Customer Experience on its public website https://www.asc-net.com/. The Hotjar deployment uses a client side tracking snippet embedded in site templates to enable session recordings, heatmaps, conversion funnels and on-site feedback surveys, reflecting typical Customer Experience instrumentation patterns. Hotjar is used to capture qualitative user behavior and form interaction data to inform website engagement and accessibility work. Operational scope is limited to the organization’s public web presence and is managed by the small internal team supporting the non profit, which has two employees. Configuration emphasis is on page level instrumentation, sampling controls and consent-aware capture, with governance centered on the site administrator and the communications workflow that controls survey and feedback triggers.
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Patrice and Associates ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Patrice and Associates PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Patrice and Associates IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Patrice and Associates
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Patrice and Associates Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-19 | Patrice and Associates | Evaluated | FIS Global | FIS Relius | Benefits Administration, Pension Administration | HCM |