Patrick Morin
620 Boulevard de lIndustrie,
Saint-Paul, J0K 3E0, QC,
Canada
Saint-Paul, J0K 3E0, QC,
Canada
1 450-752-4774
Retail
Patrick Morin Technographics
Patrick Morin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Patrick Morin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1510 Patrick Morin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Patrick Morin has purchased the following applications: ACCEO Ogasys for Distribution ERP in 2023, HootSuite Heyday for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Patrick Morin is running and its propensity to invest more and deepen its relationship with ACCEO Solutions , HootSuite , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Patrick Morin revenues, which have grown to $160.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Patrick Morin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Patrick Morin Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ACCEO Solutions | Legacy | ACCEO Ogasys | Distribution ERP | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Patrick Morin implemented ACCEO Ogasys as its Distribution ERP. The deployment was provisioned to support branch-level retail operations across Patrick Morin’s 21 branches in Quebec, centralizing transactional processing and inventory control for the company.
The ACCEO Ogasys implementation focused on core Distribution ERP capabilities, including inventory management, purchasing and supplier ordering, sales order processing, point of sale transaction processing and reconciliation, and financial accounting and budget control. The application was configured to surface branch dashboards and operational controls used for audit review, sales forecasting inputs, payroll and expense tracking at the store level. ACCEO Ogasys is referenced in hiring criteria, indicating the system supports merchandising workflows, stock replenishment logic, and branch manager operational tasks described in store procedures.
Operational governance around the rollout emphasized system-driven workflows for customer service management, loss prevention controls, and adherence to occupational health and safety routines as part of daily store operations. Training expectations for assistant branch managers include proficiency with ACCEO Ogasys to support employee onboarding, performance monitoring, and branch-level budget management. The deployment centralized transactional data for branch managers and corporate finance to consume in operational audits and routine reporting, aligning store execution with corporate financial controls.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HootSuite | Legacy | HootSuite Heyday | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Patrick Morin implemented HootSuite Heyday to address an increase in web traffic and customers seeking advice online. HootSuite Heyday was deployed as a scalable, AI-powered chat platform within the Chatbots and Conversational AI category, embedded on the corporate website to provide automated customer interactions and a unified conversational front for online inquiries.
Functional modules configured included automated FAQ handling, conversational routing with human escalation, contextual knowledge base search, and agent assist capabilities that surface suggested replies and conversation history for live agents. The deployment followed a cloud-hosted SaaS architecture and was integrated into customer service workflows to expose the agent interface to online support teams. Governance was established for conversation content and knowledge base ownership, script versioning, and agent training to maintain response accuracy. The implementation specifically aimed to streamline FAQs and empower customer service agents with consistent, AI-supported guidance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Patrick Morin implemented Microsoft 365. The Microsoft 365 deployment serves as the company's Collaboration platform and is evidenced on the patrickmorin.com website, covering its Canada operations and a corporate workforce of approximately 1510 employees.
Microsoft 365 provides cloud-hosted productivity and collaboration capabilities including email, document collaboration, cloud file services, and synchronous team communication to support internal workflows across merchandising, operations, and corporate functions. The implementation follows a tenant-based cloud architecture with centralized administration, role based access controls, and content collaboration patterns to consolidate document management and internal communication, and the public website references indicate the retailer exposes Microsoft 365 provenance in customer facing channels while using the suite for internal collaboration.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
|
2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Patrick Morin
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Patrick Morin Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Patrick Morin IT executives and key decision makers. This section highlights Patrick Morin's latest recorded technology evaluations, including ACCEO Ogasys for Distribution ERP on 2025-07-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Patrick Morin digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Patrick Morin Technographics
Patrick Morin is a Retail organization based in Canada,
with around 1510 employees and annual revenues of $160.0 million.
Patrick Morin operates a diverse technology stack with applications such as
ACCEO Ogasys, HootSuite Heyday and Microsoft 365,
covering areas like Distribution ERP, Chatbots and Conversational AI and Collaboration.
Patrick Morin has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ACCEO Solutions, HootSuite and Microsoft.
Patrick Morin recently adopted applications including
ACCEO Ogasys in 2023, Okta Identity Cloud in 2021 and Atlassian Jira Service Desk in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Patrick Morin’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Patrick Morin’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Patrick Morin technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.