Patterson Companies
1031 Mendota Heights Road,
Saint Paul, 55120, MN,
United States
Saint Paul, 55120, MN,
United States
1 800-328-5536
Manufacturing
Patterson Companies Technographics
Patterson Companies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Patterson Companies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7600 Patterson Companies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Patterson Companies has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Verint TimeFlex Bot for Chatbots and Conversational AI in 2023, Microsoft Power Automate (ex Flow) for Process Mining in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Patterson Companies is running and its propensity to invest more and deepen its relationship with iCIMS , Cornerstone OnDemand , Verint Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Patterson Companies revenues, which have grown to $6.57 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Patterson Companies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Patterson Companies Tech Stack and Enterprise Applications
Patterson Companies HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Patterson Companies implemented iCIMS Recruit Applicant Tracking System. The deployment places iCIMS Recruit Applicant Tracking System on Patterson Companies' public career site to capture applicant submissions and manage job postings, reflecting its selection of an Applicant Tracking System for corporate recruiting. The implementation supports Talent Acquisition and HR recruiting functions within the manufacturing organization.
Configuration work focused on core recruiting modules common to an Applicant Tracking System, including job requisition management, career site integration for application capture, candidate profile and resume parsing, configurable hiring workflows, and recruiting analytics. Integrations center on the corporate career site and internal HR user interfaces, with operational coverage by HR and Talent Acquisition teams across hiring groups. Governance elements included role based access controls, structured approval flows for requisitions and offers, and standardized recruitment process templates to improve consistency of candidate data and workflow handoffs. iCIMS Recruit Applicant Tracking System is used to centralize candidate data and standardize recruiting procedures across Patterson Companies' hiring teams.
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Learning and Development | HCM |
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2015 | 2015 |
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Patterson Companies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verint Systems | Legacy | Verint TimeFlex Bot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023 Patterson Companies deployed Verint TimeFlex Bot to augment workforce scheduling and conversational customer engagement. Verint TimeFlex Bot was implemented alongside Verint Workforce Management as a Chatbots and Conversational AI solution to automate scheduling dialogs and to surface schedule options to agents and customers through conversational channels.
The implementation focused on scheduling automation and conversational workflows, including automated schedule interaction, shift offer and swap workflows, and bot-driven customer engagement tied to workforce management processes. Verint TimeFlex Bot was configured to handle routine scheduling exchanges and to reduce manual touchpoints within contact center scheduling and field service rostering.
Operational coverage included North America and the U.K., with the deployment impacting workforce management, customer service, and operations functions. Governance emphasized alignment between Verint Workforce Management and Verint TimeFlex Bot conversational flows, centralizing schedule orchestration and defining bot escalation paths, and the program reported scheduling optimization and an FTE reduction while improving customer engagement.
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Patterson Companies Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power Automate (ex Flow) | Process Mining | Analytics and BI | n/a | 2021 | 2021 |
In 2021 Patterson Companies implemented Microsoft Power Automate (ex Flow) as a Process Mining application to replace a legacy system. Dominick used Power Apps as the user-facing capture layer so any sales rep can submit a request, which is pre-approved by a branch or call-center manager and—when required—escalated to a primary review committee; Power Automate orchestrates the workflow and generates status and decision emails throughout. Process mapping and automation were focal points of the deployment, including a new rule that requires a confirmed order before initiating special-item setup, reducing unnecessary item configurations and ongoing maintenance effort. The implementation also gave managers real-time visibility into requests, enabling redirection to like in-stock products to improve customer service responsiveness and inventory turns.
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Patterson Companies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Patterson Companies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Patterson Companies eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Information Management | eCommerce |
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2022 | 2022 |
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Patterson Companies SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2018 | 2018 |
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Patterson Companies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Patterson Companies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Patterson Companies SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2015 | 2015 |
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Patterson Companies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Patterson Companies
| First Name | Last Name | Title | Function | Department | Phone | |
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Customer Success Manager | Manager | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Director Customer Marketing | Director | Customer Service | |
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Vice President Technology Services and Contact Centers | VP | IT | |
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Sales Compensation Manager | Manager | HR | |
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Sales Operations Manager | Manager | Sales | |
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Sales Operations Manager | Manager | Sales | |
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Vice President, Supply Chain & Business Operations | VP | Supply Chain | |
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Digital Analytics and Operations Manager | Manager | IT | |
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Director of Data Governance | Director | IT | |
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Product Information Manager | Manager | IT | |
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Master Data Manager | Manager | IT | |
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Master Data Management Program Manager | Manager | IT | |
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Chief Information Officer | CXO | IT | |
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Senior Director of Transportation | Director | Operations | |
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Apps Being Evaluated by Patterson Companies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Patterson Companies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Patterson Companies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Patterson Companies Technographics
Patterson Companies is a Manufacturing organization based in United States,
with around 7600 employees and annual revenues of $6.57 billion.
Patterson Companies operates a diverse technology stack with applications such as
iCIMS Recruit Applicant Tracking System, Verint TimeFlex Bot and Microsoft Power Automate (ex Flow),
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Process Mining.
Patterson Companies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as iCIMS, Verint Systems and Microsoft.
Patterson Companies recently adopted applications including
Verint TimeFlex Bot in 2023, Informatica Product 360 in 2022 and Microsoft Power Automate (ex Flow) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Patterson Companies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Patterson Companies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Patterson Companies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.