Saint Paul, 55120-1401, MN,
United States
Patterson Dental Supply Technographics
Patterson Dental Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Patterson Dental Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2909 Patterson Dental Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Patterson Dental Supply has purchased the following applications: SAP WalkMe for Digital Adoption in 2016, Zoom for Audio Video and Web Conferencing in 2021, Algolia Search for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Patterson Dental Supply is running and its propensity to invest more and deepen its relationship with SAP , Zoom Video Communications , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Patterson Dental Supply revenues, which have grown to $1.39 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Patterson Dental Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Patterson Dental Supply Tech Stack and Enterprise Applications
Patterson Dental Supply HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP WalkMe | Digital Adoption | HCM | n/a | 2016 | 2016 |
In 2016, Patterson Dental Supply deployed SAP WalkMe on its public website. SAP WalkMe is used as a Digital Adoption solution to deliver in-browser guidance, step-by-step walkthroughs, and contextual tooltips that target customer-facing processes on the site.
The implementation is delivered via WalkMe front-end script injection and managed through the WalkMe admin interface, enabling non-developer configuration and iterative updates to guidance flows. Operational scope focuses on the website experience and its adjacent business functions, including e-commerce, customer support, and online onboarding workflows. Governance is enacted through centralized control of WalkMe content and configuration within the admin interface, with WalkMe engagement analytics used to monitor adoption and refine flows over time.
|
Patterson Dental Supply Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Patterson Dental Supply implemented Zoom on its public website to provide embedded customer-facing conferencing. The Zoom application from Zoom Video Communications is deployed as part of Patterson Dental Supply's Audio Video and Web Conferencing capability, enabling browser-accessible meetings, real-time audio and video, and in-session chat directly on the site. The implementation surfaces conferencing to support virtual customer engagement and remote interactions with sales and support teams.
Configuration and operational architecture center on web-embedded meeting flows and a browser join experience, leveraging standard Zoom controls such as host controls, participant management, recording, and chat consistent with the Audio Video and Web Conferencing category. Governance is exercised through centralized administrative controls within Zoom for user provisioning, meeting policy enforcement, and session management across customer-facing touchpoints on the website. The deployment emphasizes web integration and session orchestration to deliver live conferencing capabilities from the Patterson Dental Supply site.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Patterson Dental Supply Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019 Patterson Dental Supply configured Algolia Search on its public website. Algolia Search provides Application, Web and Enterprise Search capabilities for product discovery and site search supporting e-commerce and catalog navigation.
The implementation centered on index configuration and relevance tuning, with configured search indices reflecting the product catalog, faceted navigation attributes, autocomplete and instant search queries, synonyms, and ranking rules. Algolia Search was integrated into the site search UI to deliver typeahead suggestions and filtered result sets, and the full application name Algolia Search appears in site scripts and search endpoints.
Architecturally the deployment uses Algolia as a search as a service platform, with API driven index updates sourced from the product catalog and content management system feeds. Operational coverage focused on the public website search experience, aligning search index refresh processes with catalog updates, and capturing search analytics events for query reporting and tuning.
Governance and operational workflows were established with e-commerce and merchandising stakeholders responsible for relevance adjustments, synonym management, and merchandising rules. Ongoing operations rely on search analytics and relevance tuning cycles to maintain catalog discoverability and site search quality.
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Patterson Dental Supply eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2019 | 2019 |
|
Patterson Dental Supply CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Patterson Dental Supply ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2022 | 2022 |
|
Patterson Dental Supply IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Patterson Dental Supply
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Patterson Dental Supply Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||