PayPal

2211 North First Street,
San Jose, 95131, CA,
United States

https://www.paypal.com/

1 408-967-1000

Professional Services

PayPal Technographics

PayPal Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by PayPal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27200 PayPal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that PayPal has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2017, SymphonyAI NetReveal for AML, Fraud and Compliance in 2011, MicroStrategy ONE Analytics for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems PayPal is running and its propensity to invest more and deepen its relationship with Workday , SymphonyAI , LexisNexis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing PayPal revenues, which have grown to $29.77 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PayPal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

PayPal Data, Technology Stack, and Enterprise Applications

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Workday	Legacy	Workday Absence Management	Absence and Leave Management	HCM	n/a	2017	2017
Subscribe	Subscribe	Subscribe	BackGround Screening	HCM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Benefits Administration	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Compensation Management	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Contingent Labor Management	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Employee Engagement	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Learning and Development	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Offboarding	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Onboarding	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Performance and Goal Management	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Performance and Goal Management, Employee Recognition and Rewards Management	HCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Workforce Analytics	HCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2013	2013

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
SymphonyAI	Legacy	SymphonyAI NetReveal	AML, Fraud and Compliance	TRM	n/a	2011	2012
Subscribe	Subscribe	Subscribe	AML, Fraud and Compliance	TRM	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2022	2022

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
MicroStrategy	Legacy	MicroStrategy ONE Analytics	Analytics and BI	Analytics and BI	n/a	2014	2018
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2021	2021

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	API Management	PaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Test Automation Platform	PaaS	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Test Automation Platform	PaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Test Automation Platform	PaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Test Automation Platform	PaaS	Subscribe	2016	2016

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Data Warehouse Appliance	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Database Management, Open-Source Database	IaaS	Subscribe	2017	2017

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2013	2013

Blockchain

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Blockchain Platform	Blockchain	Subscribe	2019	2020

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Business Process Management	ERP Services and Operations	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Core Banking	ERP Services and Operations	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2017	2017

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Call Center, Customer Engagement	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Analytics	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Customer Loyalty	CRM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Sales Engagement	CRM	Subscribe	2018	2018

SPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Configure Price Quote (CPQ)	SPM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Incentive Compensation Management	SPM	Subscribe	2016	2016

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Contract Lifecycle Management	Procurement	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Sourcing	Procurement	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2014	2014

EPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2014	2014

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2021	2021

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2021	2021

Internet of Things

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	IoT Platform	Internet of Things	Subscribe	2021	2021

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2015	2015

AI Development

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ML and Data Science Platforms	AI Development	Subscribe	2017	2018

eCommerce

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Shipping Management	eCommerce	Subscribe	2020	2020

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2021	2021

IT Decision Makers and Key Stakeholders at PayPal

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Director - Reporting and Analytics, US Business Financing Solutions	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Strategic Planning and Business Analytics	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Global Head Of Business Intelligence	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	CIO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Data Scientist	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director Of Engineering	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director, Large Enterprise Business Operations	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Enterprise Sales Director	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Global Business Development	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	EVP & Chief Operating Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director Of Operations	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	President and CEO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director, Operations	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Learning Officer	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director of HR; Senior HR Business Partner	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, North American Sales Braintree	VP	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Chief Financial Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director, Sales and Business Development	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	CFO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director, Head of Finance and Business Analytics, UK, Germany, Austria, Switzerland	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	UK Finance Manager/Analyst	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Procurement Manager	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Director/GM, UK Business Financing Solutions	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Finance Manager EMEA, FP&A	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Procurement Manager, Global Customer Services	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Head of International Procurement	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	EMEA Compensation & Benefits Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	EMEA Payroll Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	SVP, CTO	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager, Big Data	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Hadoop Engineer	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Sr Director of Database, Systems, and Storage Infrastructure	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Executive Vice President and Chief Strategy, Growth and Data Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Technology Platforms & Experiences: Global Data Center Services	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Global HR Operations	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director Workforce Management	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	CFO and EVP, Global Customer Operations	CXO	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Employee Technology Solutions, Office of the CIO	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	VP, Human Resources	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Global Payroll Lead	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	HR Director	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Finance Director	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, People Function / HR Business Partner	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	COO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Payroll Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Program Manager. People Operations	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director of Customer Success	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Director Tool Transformation, Global Customer Operations	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Global AML Policy & Programme	Director	Risk	Subscribe	Subscribe
Subscribe	Subscribe	Global Head - Large Enterprise Risk	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Risk Operations - Fraud Prevention and Investigation	Manager	Risk	Subscribe	Subscribe
Subscribe	Subscribe	EVP, Global Sales	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Global SMB â€“ Mid Market Sales	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director, North America Large Enterprise Sales	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Compliance - International Markets; Deputy Chief Compliance Officer	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Global Executive Recruiting l Executive Talent	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Talent Acquisition Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Human Resources	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Sr Dir, Head of Tech Talent Acquisition	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director, Tech Talent Acquisition - Engineering	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, HR Technology	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Talent Acquisition Partner	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Global Sales Compensation	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Head of Global Sales Operations	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Sales Compensation Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Sales Operations Manager	Manager	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Global Vice President of Marketing for the Small and Medium Business segment	VP	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Director Global Product Marketing, Loyalty & Shopping	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Global Consumer Product Marketing, Loyalty Director	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Director - Head of US Consumer Revolving Credit Marketing	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Chief Marketing Officer	CXO	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Global Senior Marketing Manager \| Financial Partnerships & Rewards	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of Brand for Global Rewards	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Global Marketing Leader- PayPal Rewards	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President and General Counsel	VP	Legal	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director and Associate General Counsel	Director	Legal	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Corporate Legal and Secretary	VP	Legal	Subscribe	Subscribe
Subscribe	Subscribe	Director - Enterprise Risk and Compliance	Director	Risk	Subscribe	Subscribe
Subscribe	Subscribe	Senior Legal Counsel	Manager	Legal	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Global Head of Mobility and Immigration Operations	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	EVP, Chief Technology Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director of Engineering	Director	R&D	Subscribe	Subscribe
Subscribe	Subscribe	EVP, Chief Product Officer	CXO	R&D	Subscribe	Subscribe
Subscribe	Subscribe	Sr. Software QA Manager	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator	Manager	Marketing	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by PayPal Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

PayPal Technographics

HCM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

TRM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Analytics and BI

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

PaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

IaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Collaboration

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Blockchain

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ERP Services and Operations

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

CRM

Vendor

Old Product

New Product

Category

Market

VAR/SI