PayPal
2211 North First Street,
San Jose, 95131, CA,
United States
San Jose, 95131, CA,
United States
1 408-967-7000
Banking and Financial Services
PayPal Technographics
PayPal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PayPal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24400 PayPal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PayPal has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, Workday Absence Management for Absence and Leave Management in 2017, AppWorx Workload Automation for Business Process Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PayPal is running and its propensity to invest more and deepen its relationship with SAP , Oracle , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PayPal revenues, which have grown to $31.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PayPal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PayPal Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 PayPal implemented SAP ERP ECC 6.0 to support a targeted ERP Financial program for its PayPal Finance organization. The implementation centered on finance data consolidation and analytics enablement, with an emphasis on integrating transactional SAP ERP data and non SAP sources into a BW on HANA reporting and analytics fabric.
The technical delivery included end to end data integration and ETL work, with data provisioning using SAP SDI WebIDE and SAP HANA SDA for virtual table creation and integration with the HANA database. SAP tables were identified using HANA Live and change data capture and replication was managed with SAP SLT, while ABAP CDS was used to develop CDS views and HANA tables. The team developed and validated ADSOs and performed validation of data loads, data records, and correction of error records as part of the configuration and data quality effort.
Data flows were explicitly structured from PayPal site sources into BW on HANA, then through a Bank Analyzer DLL and onward into HANA for S/HANA analytics consuming CDS artifacts. Integrations spanned SAP ERP ECC and multiple non SAP data sources, creating a layered architecture that combined ETL, replication, and virtual provisioning for analytical consumption.
Governance and operational coverage were focused on PayPal Finance, with the SAP ERP/ETL technical consulting scope including identification of SAP tables, replication patterns, CDS development, ADSO validation, and ongoing data reconciliation and correction. The engagement emphasized technical data governance and operational validation processes to support finance reporting and analytics on the SAP ERP ECC 6.0 platform within the ERP Financial category.
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017, PayPal implemented Workday Absence Management as a core Absence and Leave Management capability. The Workday Absence Management deployment was positioned to centralize absence administration and standardize leave types, absence rules, and time off plans across HR and payroll operations.
Configuration work addressed functional modules for leave types and Leave Absence Rules, enhancements to Time off Plans for paid and unpaid leave, and comprehensive business process definition configuration. Business process configurations included adding action, approval, edit additional data steps, review documents, condition rules, alert and critical validations, and custom notifications, while calculated fields were created to support business process condition rules, custom validations, and custom alerts. The implementation also extended to job profile and compensation constructs, including compensation grades, compensation grade profiles, and eligibility rules to align absence policies with workforce eligibility.
Integration and technical architecture centered on bidirectional interfaces between Workday and external systems using Workday EIB, Core Connector, and Workday Studio. A PICOF payroll interface was configured and payroll-related objects such as Pay Groups and a Payroll Organization were provisioned to support the PICOF integration. EIB inbound integrations leveraged Workday Public Web Services to inbound transactions including Put Carry Balance Override, Hire, Termination, Correct Time Off, and Edit Position Restrictions Additional Data Correct Time Offs. The project also investigated cross-system time accumulation for Philippines employees where PTO was recorded in both Workday and Kronos.
Security and governance were implemented through User-Based, Job-Based, and Role-Based Security Groups, plus Intersection and Aggregation Security Groups, domain security policies, and business process policies to control access to absence workflows. The rollout included end-to-end business process testing and user acceptance testing, preparation of training materials, and a cadence of weekly and bi-weekly stakeholder meetings for status, change requests, and wave planning, with Global Product Owners engaged for requirements, fit-gap analysis, and delivery assignments.
Operational scope covered HR, payroll, recruiting, compensation, and time-off and leave management functions within PayPal, supported by the Workday EIB environment and Workday functional modules. The implementation also included configuration of supervisory organizations, location and cost center hierarchies, and custom reporting used for alerts and operational monitoring, and supported downstream activities such as stock grant requisitions for Manila hiring.
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BackGround Screening | HCM |
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2021 | 2021 |
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Benefits Administration | HCM |
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2013 | 2013 |
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Compensation Management | HCM |
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2016 | 2016 |
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Contingent Labor Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2016 | 2017 |
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Earned Wage Access | HCM |
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2019 | 2019 |
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Employee Engagement | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2017 | 2017 |
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Employee Experience | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2023 | 2023 |
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Offboarding | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2016 | 2017 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Performance and Goal Management, Employee Recognition and Rewards Management | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2017 |
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Skills Intelligence | HCM |
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2023 | 2024 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Analytics | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 PayPal implemented AppWorx Workload Automation as part of its Business Process Management layer to orchestrate enterprise batch processing and ETL workloads across its data engineering and operations teams. AppWorx Workload Automation was deployed to centralize job scheduling and orchestration for data pipelines feeding the enterprise data warehouse used by BI and analytics teams.
The implementation focused on workload automation and job orchestration modules that coordinated Informatica PowerCenter 9.6 mappings and sessions with Teradata load utilities, invoking UNIX ksh scripts for pre and post processing. Teams used AppWorx to sequence dependency driven job chains, manage calendar based schedules and trigger Teradata BTEQ, Fast Load, MultiLoad and TPT jobs that populated Teradata 15.0 targets from flat files and Golden Gate change capture streams.
Integrations explicitly included Informatica PowerCenter, Oracle Golden Gate, Teradata utilities and UNIX scripting, with operational tooling connected into Agile and issue tracking systems such as Rally and Jira. Operational coverage was centered on DTGOPS and ETL teams in the Omaha environment where staff split work roughly between development and production support, and developers executed unit testing and iterative validation of scheduled ETL flows.
Governance and process changes emphasized coding and naming standards, performance tuning for high CPU and skewed table processing, and coordinated cleanup of job inventory through interaction with RE and L2 teams to remove unused UC4 jobs from production. The narrative reflects PayPal AppWorx Workload Automation Business Process Management integration across ETL, operations and BI delivery workflows.
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Core Banking | ERP Services and Operations |
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2018 | 2018 |
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Legal Practice Management | ERP Services and Operations |
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2019 | 2019 |
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Legal Practice Management | ERP Services and Operations |
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2017 | 2017 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ML and Data Science Platforms | AI Development |
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2017 | 2018 |
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MLOps Platforms | AI Development |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2019 | 2020 |
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Blockchain Platform | Blockchain |
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2024 | 2024 |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Information Management | eCommerce |
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2023 | 2023 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center, Customer Engagement | CRM |
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2015 | 2015 |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2010 | 2010 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Lead Generation | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Sales Engagement | CRM |
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2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2015 | 2015 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Sourcing | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2015 | 2015 |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2011 | 2012 |
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AML, Fraud and Compliance | TRM |
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2017 | 2018 |
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Treasury Management | TRM |
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2016 | 2016 |
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Treasury Management | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2014 | 2014 |
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Apps Development | PaaS |
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2022 | 2022 |
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Extract, Transform, and Load (ETL) | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2014 | 2014 |
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Test Automation Platform | PaaS |
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2014 | 2014 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2017 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2012 | 2012 |
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Database Management, Open-Source Database | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR), Vulnerability Management | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Vulnerability Management | CyberSecurity |
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2022 | 2022 |
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Vulnerability Management | CyberSecurity |
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2019 | 2019 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2009 | 2009 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at PayPal
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by PayPal Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PayPal IT executives and key decision makers. This section highlights PayPal's latest recorded technology evaluations, including Razorpay Payment for Payment Processing on 2025-11-24, PayPal Enterprise for Payment Processing on 2025-10-14, and PayPal Braintree for Payment Processing on 2025-08-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PayPal digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD PayPal Technographics
PayPal is a Banking and Financial Services organization based in United States,
with around 24400 employees and annual revenues of $31.80 billion.
PayPal operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Workday Absence Management and AppWorx Workload Automation,
covering areas like ERP Financial, Absence and Leave Management and Business Process Management.
PayPal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Workday and Broadcom.
PayPal recently adopted applications including
Oracle Cloud Infrastructure in 2025, Solana Blockchain in 2024 and Rewire by Cognixia in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PayPal’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PayPal’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PayPal technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.