PayPal
2211 North First Street,
San Jose, 95131, CA,
United States
San Jose, 95131, CA,
United States
1 408-967-7000
Banking and Financial Services
PayPal Technographics
PayPal Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PayPal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24400 PayPal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PayPal has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2017, SymphonyAI Sensa NetReveal for AML, Fraud and Compliance in 2011, MicroStrategy ONE Analytics for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PayPal is running and its propensity to invest more and deepen its relationship with Workday , SymphonyAI , LexisNexis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PayPal revenues, which have grown to $31.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PayPal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PayPal Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2017 | ||
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BackGround Screening | HCM |
|
2021 | 2021 |
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Benefits Administration | HCM |
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2013 | 2013 |
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Compensation Management | HCM |
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2016 | 2016 |
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Contingent Labor Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2016 | 2017 |
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Earned Wage Access | HCM |
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2019 | 2019 |
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Employee Engagement | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2017 | 2017 |
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Employee Experience | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2023 | 2023 |
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Offboarding | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2016 | 2017 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Performance and Goal Management, Employee Recognition and Rewards Management | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2017 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Analytics | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2013 | 2013 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SymphonyAI | Legacy | SymphonyAI Sensa NetReveal | AML, Fraud and Compliance | TRM | n/a | 2011 | 2012 | ||
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AML, Fraud and Compliance | TRM |
|
2017 | 2018 |
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Treasury Management | TRM |
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2016 | 2016 |
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Treasury Management | TRM |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 | ||
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
|
2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2014 | 2014 |
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Apps Development | PaaS |
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2022 | 2022 |
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Extract, Transform, and Load (ETL) | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2014 | 2014 |
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Test Automation Platform | PaaS |
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2014 | 2014 |
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Test Automation Platform | PaaS |
|
2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
|
2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
|
2016 | 2017 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2012 | 2012 |
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Database Management, Open-Source Database | IaaS |
|
2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2019 | 2020 |
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Blockchain Platform | Blockchain |
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2024 | 2024 |
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Blockchain Platform | Blockchain |
|
2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
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Business Process Management | ERP Services and Operations |
|
2014 | 2014 |
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Core Banking | ERP Services and Operations |
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2018 | 2018 |
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Legal Practice Management | ERP Services and Operations |
|
2019 | 2019 |
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Legal Practice Management | ERP Services and Operations |
|
2017 | 2017 |
|
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center, Customer Engagement | CRM |
|
2015 | 2015 |
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Customer Analytics | CRM |
|
2021 | 2021 |
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Customer Experience | CRM |
|
2013 | 2013 |
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Customer Experience | CRM |
|
2013 | 2013 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
|
2021 | 2021 |
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Customer Loyalty | CRM |
|
2010 | 2010 |
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Customer Support | CRM |
|
2015 | 2015 |
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Data Management Platform | CRM |
|
2015 | 2015 |
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Lead Generation | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
|
2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
|
2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
|
2015 | 2015 |
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Sales Engagement | CRM |
|
2018 | 2018 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
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Configure Price Quote (CPQ) | SPM |
|
2015 | 2015 |
|
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Incentive Compensation Management | SPM |
|
2016 | 2016 |
|
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
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Contract Lifecycle Management | Content Management |
|
2017 | 2017 |
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Web Content Management | Content Management |
|
2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Endpoint Detection and Response (EDR), Vulnerability Management | CyberSecurity |
|
2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
|
2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
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Vulnerability Management | CyberSecurity |
|
2022 | 2022 |
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Vulnerability Management | CyberSecurity |
|
2019 | 2019 |
|
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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|
EPM | EPM |
|
2014 | 2014 |
|
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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ERP Financial | ERP Financial Management |
|
2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Expense Management | ERP Financial Management |
|
2014 | 2014 |
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Payment Processing | ERP Financial Management |
|
2021 | 2021 |
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Payment Processing | ERP Financial Management |
|
2021 | 2021 |
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Payment Processing | ERP Financial Management |
|
2021 | 2021 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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|
IoT Platform | Internet of Things |
|
2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
|
2021 | 2021 |
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IT Service Management | ITSM |
|
2015 | 2015 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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ML and Data Science Platforms | AI Development |
|
2017 | 2018 |
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MLOps Platforms | AI Development |
|
2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
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Procurement | Procurement |
|
2014 | 2014 |
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Sourcing | Procurement |
|
2014 | 2014 |
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Supplier Relationship Management | Procurement |
|
2013 | 2013 |
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Supplier Relationship Management | Procurement |
|
2014 | 2014 |
|
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Professional Services | Professional Services |
|
2009 | 2009 |
|
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
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|
Shipping Management | eCommerce |
|
2020 | 2020 |
|
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IT Decision Makers and Key Stakeholders at PayPal
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PayPal Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD PayPal Technographics
PayPal is a Banking and Financial Services organization based in United States,
with around 24400 employees and annual revenues of $31.80 billion.
PayPal operates a diverse technology stack with applications such as
Workday Absence Management, SymphonyAI Sensa NetReveal and MicroStrategy ONE Analytics,
covering areas like Absence and Leave Management, AML, Fraud and Compliance and Analytics and BI.
PayPal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, SymphonyAI and MicroStrategy.
PayPal recently adopted applications including
Oracle Cloud Infrastructure in 2025, Solana Blockchain in 2024 and Rewire by Cognixia in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PayPal’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PayPal’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PayPal technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.