Singapore, 38985,
Singapore
PayPal Singapore Private ltd Technographics
PayPal Singapore Private ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PayPal Singapore Private ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 PayPal Singapore Private ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PayPal Singapore Private ltd has purchased the following applications: Apple Pay for Payment Processing in 2017, Workday HCM for Core HR in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PayPal Singapore Private ltd is running and its propensity to invest more and deepen its relationship with Apple , Google , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PayPal Singapore Private ltd revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PayPal Singapore Private ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PayPal Singapore Private ltd Tech Stack and Enterprise Applications
PayPal Singapore Private ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, PayPal Singapore Private ltd integrated Apple Pay into its website checkout. The Apple Pay integration is implemented as part of the Payment Processing stack on paypal.com/sg to enable browser and device based payment flows for consumers accessing the site.
The implementation centered on web checkout integration using Apple Pay on the Web, configuring client side payment button behaviour and JavaScript to trigger device authentication and tokenized card provisioning. Functional capabilities implemented align with Payment Processing workflows, including payment authorization, tokenization of card credentials, and merchant side capture orchestration embedded within PayPal's checkout flow.
Operational scope is focused on the PayPal Singapore online commerce channel and touches payments operations, merchant onboarding for alternative payment methods, and risk operations that handle settlement and dispute workflows. Governance work included updating checkout routing rules and web payment orchestration to present Apple Pay when device and browser support is detected, and documenting the Apple Pay payment option within the site's accepted payment methods.
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
PayPal Singapore Private ltd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2014 | 2014 |
In 2014, PayPal Singapore Private ltd implemented Workday HCM to address Core HR requirements across its regional MyHR operations. The deployment positioned Workday HCM as the system of record for employee lifecycle management and daily HR transaction processing for PayPal's Singapore hub and adjacent regional support activities.
Workday HCM configuration focused on onboarding and separation workflows, employee record maintenance, extended data management tasks such as start date changes and termination updates, and new hire benefits enrollment and termination. The team supported job profile changes and creation of supervisory organization units, delivered Workday training for people managers and employees, and participated in the Workday Recruit roll-out through system testing and feedback, indicating close configuration of recruiting-to-hire processes within the Core HR scope.
Operational integrations and touchpoints included use of a Salesforce case management webform for employee inquiries alongside Workday HCM records, and routine coordination with Centers of Excellence for Global Talent Acquisition, Payroll, Compensation and Benefits, and People Business Partners. Operational coverage extended beyond Singapore, with training and support activity noted for Malaysia and India, and travel-based support activity reported in Shanghai, reflecting a regional support model tied to the Workday HCM deployment.
Governance and process work included transaction process flow redesign, resetting regional center contact codes, policy document translation, and defined escalation paths to specialists, COE teams, and consultants for complex cases. Day-to-day governance emphasized data management controls, case routing and escalation, vendor collaboration for employment pass and dependent pass administration, and ongoing training and testing cycles to sustain Workday HCM operations within PayPal's Core HR environment.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2014 | 2014 |
|
PayPal Singapore Private ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, PayPal Singapore Private Ltd deployed Cisco Webex Meetings from Cisco Systems as its Audio Video and Web Conferencing solution on the company website. The implementation exposes the full Cisco Webex Meetings client through web-embedded meeting flows to support browser-based joining, real-time audio and video sessions, screen sharing, meeting recording and participant controls, capabilities that align with the Audio Video and Web Conferencing category. PayPal Singapore Private Ltd uses Cisco Webex Meetings to connect customer-facing interactions with internal remote collaboration, linking Audio Video and Web Conferencing to customer engagement and partner communications.
Architecturally the deployment is delivered via embedded Webex meeting components on public web pages and authenticated customer pages, enabling external attendees to join without requiring a separate desktop client, while administrative controls and meeting policies are managed through Cisco Webex Meetings administration consoles. Operational scope is centered on PayPal Singapore online customer engagement channels and internal collaboration across relevant business functions in Singapore, with configuration emphasis on web client access, meeting scheduling, and in-meeting moderation and access controls.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
PayPal Singapore Private ltd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
PayPal Singapore Private ltd eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
PayPal Singapore Private ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2007 | 2007 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2007 | 2007 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
PayPal Singapore Private ltd EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2017 | 2017 |
|
PayPal Singapore Private ltd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
PayPal Singapore Private ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
PayPal Singapore Private ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
PayPal Singapore Private ltd Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IoT Platform | Internet of Things |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at PayPal Singapore Private ltd
Apps Being Evaluated by PayPal Singapore Private ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||