Vancouver, 98664, WA,
United States
PeaceHealth Technographics
PeaceHealth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PeaceHealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16500 PeaceHealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PeaceHealth has purchased the following applications: Infor CloudSuite Financials & Supply Management for ERP Financial in 2020, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2010, IBM Maximo CMMS for Computerized Maintenance Management (CMMS) in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PeaceHealth is running and its propensity to invest more and deepen its relationship with Infor , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PeaceHealth revenues, which have grown to $3.29 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PeaceHealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PeaceHealth Tech Stack and Enterprise Applications
PeaceHealth ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Infor Lawson | Infor CloudSuite Financials & Supply Management | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, PeaceHealth implemented Infor CloudSuite Financials & Supply Management to consolidate its ERP Financial capabilities across its United States operations. The initiative targeted centralized finance and supply functions for an organization of roughly 16,500 employees, aiming to unify transactional processing and procurement workflows under a single CloudSuite instance.
The Infor CloudSuite Financials & Supply Management deployment configured core ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed assets, procurement, and inventory and supply management. Configuration work emphasized chart of accounts harmonization, multi-entity consolidation, procurement catalog and purchase order workflows, and role-based security to support healthcare financial controls.
Implementation activities included data migration and conversion from the prior system Infor Lawson into Infor CloudSuite Financials & Supply Management, and establishment of financial interfaces for billing and supply transactions. The technical approach followed cloud tenancy patterns consistent with Infor CloudSuite, centralizing financial processing while applying role-based access controls for operational users.
Program governance centered on standardizing approval workflows, implementing segregation of duties and role-based security, and harmonizing procurement policies to align with the new application. PeaceHealth participated as a member of the SYNC Infor Cloud Suite Financial v.11 Implementation, which influenced configuration decisions and sequencing of adoption across finance and supply chain functions.
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Expense Management | ERP |
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2013 | 2013 |
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PeaceHealth HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2010 | 2011 |
In 2010, PeaceHealth implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance. The deployment is published on PeaceHealth's employee portal at mytime.peacehealth.org/wfc/navigator/logon and is scoped to the health system's approximately 16,500 employees in the United States.
The implementation centers on core Time and Attendance capabilities common to Workforce Central Timekeeper deployments, including time capture and timecard management, manager approval workflows, scheduling support, and employee self-service for clocking and leave requests. Configuration likely emphasizes attendance rules and pay period processing consistent with hospital and clinic shift patterns, aligned to standard Time and Attendance functional modules.
The UKG Workforce Central Timekeeper instance is exposed through an employee-facing web portal, indicating operational coverage across clinical, nursing, and administrative workforce groups that require centralized time collection. Typical integration touchpoints for this category include payroll and HR systems, and the deployment pattern suggests data flow from time capture into payroll and workforce administration processes.
Governance for the implementation is organized around timekeeping and payroll operations, with manager approval and exception workflows embedded in daily practice. Operational controls and policy configuration are implied by the use of UKG Workforce Central Timekeeper, matching common Time and Attendance governance and workflow structures used in large healthcare employers.
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Workforce Management | HCM |
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2010 | 2011 |
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PeaceHealth ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, PeaceHealth deployed IBM Maximo CMMS to centralize regional facilities management, leveraging Computerized Maintenance Management (CMMS) capabilities across its network. The implementation supports oversight of roughly 600,000 square feet of managed space across 20 locations, including a 14 bed critical access medical center, a 32 bed in-patient behavioral health unit, and a 300,000 square foot corporate office that contains a distribution center and a secondary data center.
The IBM Maximo CMMS implementation is governed by a regional Maximo CMMS database administrator role, which is explicitly responsible for system administration and configuration. Functional modules and configurations include work order management, asset registry and lifecycle tracking, preventive maintenance scheduling, regulatory compliance workflows, and utility equipment and mechanical systems management, aligned to facilities and clinical support operations.
Operational coverage extends to facilities management, utility contract services procurement and oversight, and departmental maintenance teams across the described sites. Business functions impacted include maintenance execution, contract negotiation and quality inspections, budget preparation and monitoring, and personnel management for assigned facilities staff, consistent with the Healthcare Facilities Manager responsibilities listed in the job description.
Governance and process elements were structured around the database administrator duties, budgetary controls, interpretation of policies and procedures for staff, annual caregiver evaluations and performance management. The IBM Maximo CMMS supports these governance tasks by consolidating maintenance records, inspections, contract documentation, and scheduling into a regional operational model for PeaceHealth.
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PeaceHealth Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2019 | 2019 |
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PeaceHealth Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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PeaceHealth CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PeaceHealth ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PeaceHealth PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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PeaceHealth IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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PeaceHealth CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at PeaceHealth
Apps Being Evaluated by PeaceHealth Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-10-15 | PeaceHealth | Evaluated | Bottomline Technologies | Bottomline Paymode-X AP Automation | AP Automation | ERP |