Peak Scientific
Fountain Crescent, Inchinnan Business Park,
Inchinnan, PA4 9RE,
United Kingdom
Inchinnan, PA4 9RE,
United Kingdom
44 14 1812-8100
Manufacturing
Peak Scientific Technographics
Peak Scientific Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Peak Scientific and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Peak Scientific employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Peak Scientific has purchased the following applications: SAP Business One for ERP Financial in 2017, Adobe WorkFront for Business Process Management in 2019, Zendesk Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Peak Scientific is running and its propensity to invest more and deepen its relationship with SAP , Adobe Systems , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Peak Scientific revenues, which have grown to $97.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Peak Scientific intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Peak Scientific Tech Stack and Enterprise Applications
Peak Scientific ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP S/4 HANA | SAP Business One | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Peak Scientific implemented SAP Business One as its ERP Financial platform, migrating core Sales and Distribution functionality from SAP S/4 HANA to SAP Business One. The implementation focused on establishing a unified financial and SD backbone to support the Global Sales and Service organization and to align transactional processing with the company CRM footprint.
The SAP Business One deployment covered Sales and Distribution configuration, master data setup, financial posting and reporting capabilities typical of ERP Financial systems. Peak Scientific extended SAP Business One to support enhanced CRM and SD reporting, output documentation maintenance, and the escalation and resolution processes required by global commercial operations.
Integrations were a central component of the program, with SAP Cloud for Customer also called C4C retained for CRM and tightly integrated to SAP Business One via SAP Cloud Platform Integration middleware. The integration layer managed both standard and custom interfaces, including idoc and webservice based flows, with responsibility for monitoring, failure resolution and corrective action resting with the applications team.
Governance and operational processes were formalized around regular release cycles and change control, including a quarterly CRM release process, test lifecycle management, incident and problem management, detailed root cause analysis, and contributions to the Global Change Advisory Board. The implementation emphasized interface ownership and master data governance to sustain the integration between SAP Business One, SAP Cloud for Customer and the broader commercial systems landscape.
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ERP Financial | ERP |
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2017 | 2017 |
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Expense Management | ERP |
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2018 | 2018 |
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Peak Scientific ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Peak Scientific implemented Adobe WorkFront as its Business Process Management solution. The deployment positioned Adobe WorkFront to centralize project intake and execution for marketing and commercial workflows at the 500-employee manufacturing firm.
Adobe WorkFront was configured with project and task orchestration, customizable intake forms, approval routing, resource assignment, and dashboard reporting. The implementation used web-based intake on Peak Scientific's corporate website to create WorkFront work requests and to standardize recurring project templates for content production and campaign delivery.
Operational scope included marketing, digital content operations, and commercial project planning, with role-based permissions and SLA-driven prioritization to manage approvals and handoffs. Governance incorporated centralized intake policies, standardized project templates, and administrative controls to enforce review workflows and capacity allocation.
Adobe WorkFront is integrated into the website experience to capture external and internal requests and to drive downstream task orchestration within the Business Process Management environment. The narrative reflects an architected BPM deployment focused on orchestrating web-originated requests into internal project queues and approval chains.
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Travel Management | ERP Services and Operations |
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2018 | 2018 |
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Peak Scientific AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Peak Scientific implemented Zendesk Chat on its public website using Zopimon. Peak Scientific deployed Zendesk Chat, in the Chatbots and Conversational AI category, to support customer service and online sales inquiry workflows for the manufacturing organization headquartered in the United Kingdom.
The implementation centered on a web-embedded chat widget and agent interface, leveraging category-aligned capabilities such as live conversational routing, canned responses, and conversation history to manage real-time and asynchronous customer interactions. Operational scope targeted customer-facing support teams with governance focused on chat handling workflows, staffing schedules and transcript retention policies to align website engagement with support operations.
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Peak Scientific Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Peak Scientific Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Peak Scientific Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Peak Scientific SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2012 | 2012 |
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Warehouse Management | SCM |
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2018 | 2018 |
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Peak Scientific CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation | CRM |
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2018 | 2018 |
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Sales Automation, Sales Engagement | CRM |
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2017 | 2017 |
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Peak Scientific ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Peak Scientific IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Peak Scientific CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Peak Scientific
| First Name | Last Name | Title | Function | Department | Phone | |
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Global HR Director | Director | HR | |
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Finance Director | Director | Finance | |
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Director of Marketing & OEM | Director | Marketing | |
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Global HR Director | Director | HR | |
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Global Training Manager | Manager | Finance | |
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Global HR Advisor | Manager | HR | |
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Global ERP Systems Manager | Manager | IT | |
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Head of IT | Director | IT | |
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Head of HR | Director | HR | |
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Customer Experience Manager | Manager | Customer Service | |
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Chief Operating Officer | CXO | Finance | |
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Applications Manager | Manager | IT | |
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Customer Experience Manager | Manager | Customer Service | |
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Information Technology Business Manager | Manager | IT | |
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Head of Finance | Director | Finance | |
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Global Head of HR | Director | HR | |
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Application Analyst /IT Consultant/SAP Consultant | Manager | IT | |
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UK Financial Controller | Director | Finance | |
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Head of Sales - EU | Director | Sales | |
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Global Head of Operations | Director | Finance | |
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Facilities Manager | Manager | Operations | |
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Group Director, Operations | Director | Finance | |
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Warehouse Manager | Manager | Supply Chain | |
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Warehouse Team Leader | Manager | Supply Chain | |
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IT Director | Director | IT | |
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Applications Manager | Manager | IT | |
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Apps Being Evaluated by Peak Scientific Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Peak Scientific IT executives and key decision makers. This section highlights Peak Scientific's latest recorded technology evaluations, including Umbraco CMS for Web Content Management on 2024-07-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Peak Scientific digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-02 | Peak Scientific | Evaluated | Umbraco | Umbraco CMS | Web Content Management | Content Management |
FAQ - APPS RUN THE WORLD Peak Scientific Technographics
Peak Scientific is a Manufacturing organization based in United Kingdom,
with around 500 employees and annual revenues of $97.0 million.
Peak Scientific operates a diverse technology stack with applications such as
SAP Business One, Adobe WorkFront and Zendesk Chat,
covering areas like ERP Financial, Business Process Management and Chatbots and Conversational AI.
Peak Scientific has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Adobe Systems and Zendesk.
Peak Scientific recently adopted applications including
Microsoft Power BI in 2021, CIVIC Ffora in 2021 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Peak Scientific’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Peak Scientific’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Peak Scientific technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.