Peaksware
285 Century Place Suite 100,
Louisville, 80027, CO,
United States
Louisville, 80027, CO,
United States
1 720-406-1839
Professional Services
Peaksware Technographics
Peaksware Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Peaksware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 65 Peaksware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Peaksware has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Zendesk Service for Customer Support in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Peaksware is running and its propensity to invest more and deepen its relationship with Oracle , Avalara , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Peaksware revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Peaksware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Peaksware Tech Stack and Enterprise Applications
Peaksware ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 Peaksware implemented Oracle NetSuite ERP as its ERP Financial system to consolidate accounting and order-to-cash workflows for its corporate organization and a recently acquired subsidiary. The 2014 deployment targeted core financial management capabilities and transactional consolidation across the parent and acquired entity.
The implementation included configuration and hands-on customization of Oracle NetSuite ERP, with SuiteScript 2.0 and Custom Records used to extend data models and automate bespoke business logic. Functional modules and capabilities implemented centered on core financials, accounts receivable and payable workflows, order management orchestration, and tax automation patterns consistent with ERP Financial deployments.
Integrations were explicitly delivered to onboard the subsidiary CRM, fulfillment and accounting systems into the NetSuite environment, and Avalara was integrated for tax calculation and compliance. Operational coverage spanned order fulfillment, accounting and CRM process owners, with the Director of Business Systems acting as in-house NetSuite Administrator and NetSuite Developer.
Governance and process work included discovery, documentation and operationalization of business critical processes, and building a supporting team of seven resources across developers, business analysts and order fulfillment. The engagement emphasized internal application ownership and iterative customization rather than reliance on outside implementation partners.
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Tax Management | ERP |
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2014 | 2014 |
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Peaksware Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Peaksware deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment supports the company’s approximately 65 employees and is referenced on peaksware.com, establishing Google Workspace as the central collaboration layer for the organization.
The Google Workspace implementation includes Gmail for corporate email, Calendar for scheduling, Google Drive and Shared Drives for file storage, Docs and Sheets for collaborative document authoring, and Google Meet for video conferencing. Administration is performed through the Google Workspace Admin console, using user provisioning, group management, and domain-level access controls to manage accounts and permissions.
Deployment follows a cloud-hosted SaaS architecture, centralizing communication and document workflows across core business functions in a professional services context. Peaksware’s Google Workspace implementation is organization-wide and is surfaced on its public website, confirming the application name Google Workspace (Formerly Google G-Suite) within the company’s Collaboration stack.
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Peaksware CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, Peaksware deployed Zendesk Service to power Customer Support on its public website. The implementation embedded Zendesk Service web support channels and a web widget to capture inbound customer inquiries and route them into structured ticketing workflows.
Configuration emphasized ticketing, knowledge base publishing, SLA based triage, and workflow automation consistent with Customer Support operational patterns. The deployment centralized the customer support function across product and customer success teams, established ticket assignment and escalation rules, and implemented email to ticket routing and a user support portal for end users. Governance focused on defined support workflows and role based access within Zendesk Service to provide clarity on response ownership and escalation paths.
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Marketing Automation | CRM |
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2015 | 2015 |
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Peaksware PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Peaksware IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Peaksware
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Sales | VP | Sales | |
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CEO, Co-Founder | CXO | Finance | |
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CTO | CXO | Finance | |
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Apps Being Evaluated by Peaksware Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Peaksware IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Peaksware digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Peaksware Technographics
Peaksware is a Professional Services organization based in United States,
with around 65 employees and annual revenues of $5.0 million.
Peaksware operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Google Workspace (Formerly Google G-Suite) and Zendesk Service,
covering areas like ERP Financial, Collaboration and Customer Support.
Peaksware has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Google and Zendesk.
Peaksware recently adopted applications including
Amazon CloudFront in 2019, Amazon S3 in 2018 and Oracle Netsuite Bronto Marketing Platform in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Peaksware’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Peaksware’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Peaksware technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.