Penn Jersey Paper Co
9355 Blue Grass Road,
Philadelphia, 19114, PA,
United States
Philadelphia, 19114, PA,
United States
1 215-671-9800
Distribution
Penn Jersey Paper Co Technographics
Penn Jersey Paper Co Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Penn Jersey Paper Co and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Penn Jersey Paper Co employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Penn Jersey Paper Co has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, Olark Live Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Penn Jersey Paper Co is running and its propensity to invest more and deepen its relationship with Microsoft , Olark , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Penn Jersey Paper Co revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Penn Jersey Paper Co intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Penn Jersey Paper Co Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019, Penn Jersey Paper Co implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial application, replacing Microsoft Dynamics AX. The rollout focused on aligning financial controls with distribution operations for a mid market distributor of packaging, paper, janitorial chemicals and consumables.
Microsoft Dynamics 365 for Finance and Operations was configured with core financial modules including general ledger, accounts payable, accounts receivable and procurement, and was extended with distribution aligned functionality for inventory management, order management and warehouse transaction handling. Configuration emphasized transactional flow between purchasing, inventory valuation and revenue recognition, and included workflow automation for approvals and posting policies consistent with ERP Financial best practices.
The deployment operated in a multi application operational landscape where mission critical applications supported include FlintFox and John Galt, with Microsoft Dynamics 365 for Finance and Operations serving as the primary finance and operations backbone. Operational coverage extended across finance, purchasing, warehouse and sales functions company wide, and the internal Business Analyst role provided ongoing application ownership, troubleshooting and requirements coordination among business users and developers.
Governance followed a structured project lifecycle driven by the Business Analyst who defined project standards, system documentation, policies and standard operating procedures, and managed gap analysis, feasibility, requirements definition, testing and implementation planning. Change control, user acceptance testing and staged cutover planning were put in place to synchronize business units and IT, and a documented support and continuous improvement process was established for post go live maintenance.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Penn Jersey Paper Co implemented Olark Live Chat on its public website, deploying the application as a real-time customer engagement channel. Olark Live Chat is used as a Chatbots and Conversational AI solution to support customer service and online sales engagement on pjponline.com.
The deployment consists of the Olark Live Chat website widget embedded via a client-side script, providing live chat and real-time messaging capabilities. Standard functional components in use include the live chat interface, visitor context capture, and transcript recording for agent review, consistent with Chatbots and Conversational AI implementations.
Operational coverage is centered on web-based customer interactions, with internal use by customer service and sales staff to handle inbound inquiries and buyer qualification. Access and agent workflows are browser-based, enabling routing of conversations to staffed agents and retention of chat histories for follow up.
Governance and operational controls are organized around chat handling and transcript management, with configuration of agent availability, session handling, and basic visitor context used to align the Olark Live Chat application to Penn Jersey Paper Co service processes. Olark Live Chat is referenced explicitly as the deployed Chatbots and Conversational AI application for customer-facing web engagement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Penn Jersey Paper Co implemented Microsoft 365 to provide Collaboration capabilities across its organization, and public site references show Microsoft 365 assets are used on their website. The implementation establishes Microsoft 365 as the primary Collaboration platform for corporate communication and content sharing within the distributor.
The Microsoft 365 configuration centers on core Collaboration functional modules, including cloud email, document libraries and team communication tools that enable content authoring, sharing and synchronous collaboration. Configuration likely emphasizes SharePoint Online style intranet and document management, Exchange Online style corporate email, and Microsoft Teams style chat and meeting functionality, aligning with standard Collaboration capabilities.
Operational coverage targets corporate business functions common to a 250 employee distribution company, including operations, sales and back office administration, supporting workflows for order documentation, supplier communications and internal coordination. Visible use of Microsoft 365 on the public website indicates alignment between external content publishing and internal collaboration tooling, simplifying content updates and access to corporate document stores.
Governance is managed through centralized tenant administration with role based user provisioning and standard compliance controls that reflect Collaboration governance patterns for mid market distributors. Ongoing administration and policy configuration for user access, mailbox management and document sharing controls are consistent with typical Microsoft 365 operational practices for a company of this size.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Enablement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Penn Jersey Paper Co
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Penn Jersey Paper Co Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Penn Jersey Paper Co Technographics
Penn Jersey Paper Co is a Distribution organization based in United States,
with around 250 employees and annual revenues of $30.0 million.
Penn Jersey Paper Co operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Olark Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Penn Jersey Paper Co has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Olark.
Penn Jersey Paper Co recently adopted applications including
WooCommerce in 2021, Setvi Enable in 2021 and Setvi Engage in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Penn Jersey Paper Co’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Penn Jersey Paper Co’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Penn Jersey Paper Co technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.