Pentagon Solutions
Suite 3, Teal Pavilion, Portside Business Park, 189 Airport Road,
Belfast, BT3 9ED,
United Kingdom
Belfast, BT3 9ED,
United Kingdom
44 28 9045-5355
Professional Services
Pentagon Solutions Technographics
Pentagon Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pentagon Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Pentagon Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Pentagon Solutions has purchased the following applications: Microsoft 365 for Collaboration in 2015, Umbraco CMS for Web Content Management in 2015, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pentagon Solutions is running and its propensity to invest more and deepen its relationship with Microsoft , Umbraco , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pentagon Solutions revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pentagon Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pentagon Solutions Tech Stack and Enterprise Applications
Pentagon Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Pentagon Solutions deployed Microsoft 365 as its core Collaboration platform. The adoption established a cloud-hosted tenant used from the company headquarters in the United Kingdom to support professional services delivery and back-office functions, and public site metadata indicates they are using Microsoft 365 on their website.
The implementation includes common Microsoft 365 components such as Exchange Online for corporate email, SharePoint Online for document libraries and intranet content, Microsoft Teams for synchronous collaboration, and OneDrive for individual file sync and backup. Configuration aligns with a small firm footprint, favoring cloud-only provisioning, browser-first access, and tenant-level license management, consistent with Microsoft 365 Collaboration operational patterns.
Operational scope covers consulting delivery, sales, and administrative functions with centralized user provisioning and tenant administration to control accounts and sharing policies. Governance is applied at the tenant and site level to manage content visibility and access on the public website, and tenant-level administration indicates centralized internal management of Microsoft 365 operations.
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Pentagon Solutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Umbraco | Legacy | Umbraco CMS | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, Pentagon Solutions implemented Umbraco CMS to power its corporate website. The deployment uses Umbraco CMS in the Web Content Management category to centralize content authoring, template-driven page rendering, media library management, and staged publishing for the company site. Configuration emphasis was placed on content types, reusable templates, rich text editing, and SEO metadata fields to support marketing and client-facing content updates. For a 35 employee professional services firm, the implementation aligns with a compact, single-site architecture and role-based editorial access to minimize administrative overhead.
Operationally the Umbraco CMS rollout covers website content management and routine marketing communications, with governance enforced through user roles and approval workflows to control publish operations. Functional capabilities implemented include content authoring, template rendering, asset management, and scheduled publishing, reflecting standard Web Content Management functionality. The implementation narrative centers on system architecture, editorial workflow configuration, and the application relationship: Pentagon Solutions Umbraco CMS Web Content Management for company website and marketing functions.
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Pentagon Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Pentagon Solutions deployed Hotjar on their website to capture user behavior and qualitative feedback. Pentagon Solutions implemented Hotjar within the Customer Experience function to instrument session replay, heatmaps, conversion funnels, and on site feedback widgets, aligning the application to marketing and client engagement workflows.
Configuration emphasized page level tracking, sampling controls, session replay capture, heatmap generation, funnel analysis, and feedback polling, with account level settings for data retention and access. Operational coverage centers on the website and supports marketing, sales enablement, and client delivery teams, who consume Hotjar insights to prioritize UX changes, content adjustments, and form optimizations.
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Lead Generation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Pentagon Solutions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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Pentagon Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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IT Decision Makers and Key Stakeholders at Pentagon Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pentagon Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pentagon Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pentagon Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pentagon Solutions Technographics
Pentagon Solutions is a Professional Services organization based in United Kingdom,
with around 35 employees and annual revenues of $4.0 million.
Pentagon Solutions operates a diverse technology stack with applications such as
Microsoft 365, Umbraco CMS and Hotjar,
covering areas like Collaboration, Web Content Management and Customer Experience.
Pentagon Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Umbraco and Contentsquare.
Pentagon Solutions recently adopted applications including
Microsoft Clarity in 2022, Freshservice in 2020 and Hotjar in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pentagon Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pentagon Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pentagon Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.