AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Penzeys Spices Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Microsoft Dynamics AX Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP Financial Management n/a 2020 2021
In 2020, Penzeys Spices implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial system, replacing Microsoft Dynamics AX. The rollout centralized core finance and operational processes to support the company wide needs across finance, operations, inventory, call center and retail point of sale business functions. The Microsoft Dynamics 365 for Finance and Operations deployment included configured modules for Finance and Operations, inventory management, call center order management, and Retail Point of Sale. Configuration work focused on financial ledger structure, inventory location and lot controls, POS transaction flows, and call center order entry and fulfillment workflows consistent with ERP Financial functional patterns. Key integrations implemented connected the Dynamics 365 for Finance and Operations instance to external systems for credit card processing, logistics and shipping providers, and the company eCommerce portal. Integration design used common ERP integration patterns with API based connectors and middleware to synchronize orders, payments and inventory states between the application and external services. Governance was organized with an internal Information Technology Business Consultant serving as primary liaison between business leaders and technology, leading the implementation and cross functional coordination. Rollout and change governance emphasized phased deployments, configuration control and cross department alignment across retail stores, call center operations and corporate finance to align processes and maintain transactional integrity.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Penzeys Spices implemented Microsoft 365 to standardize collaboration and productivity across its retail stores and corporate office. Penzeys Spices implemented Microsoft 365 in the Collaboration category to connect store associates, merchandising teams, and finance personnel and to formalize weekly communications with the corporate office. The implementation emphasized Microsoft 365 core capabilities, including Exchange Online for email and scheduled weekly reporting, SharePoint Online for centralized recipe content and collaborative recipe authoring, OneDrive for file synchronization, Microsoft Teams for real time coordination, and Office applications such as Excel for inventory entry and daily finance tracking. Store staff used Excel within Microsoft 365 to capture inventory counts and record daily finances for transport to the bank, while corporate teams aggregated trend feedback and product suggestions through SharePoint and Exchange. Operational scope covered retail operations and corporate functions, aligning customer assistance and in store recipe creation with centralized content management and reporting. Governance centered on SharePoint content publishing controls, standardized document templates for recipes and inventory logs, and a regular communication cadence using Exchange and Teams to support cross functional coordination.
Collaboration Collaboration 2012 2012
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ucommerce Legacy Ucommerce eCommerce eCommerce n/a 2015 2015
In 2015 Penzeys Spices implemented Ucommerce to power its eCommerce storefront on the company website. The implementation focused on moving product merchandising and online order capture onto Ucommerce, making the application the primary platform for online sales and storefront operations. Configuration concentrated on category-aligned eCommerce capabilities within Ucommerce, including product catalog management, SKU and variant handling, pricing and promotions configuration, shopping cart and checkout workflows, customer account management, and order capture for web transactions. Ucommerce was used as the central point for catalog-driven pages and checkout orchestration, with site-level configuration tuned for retail catalog presentation and transaction flows. Operational coverage was the corporate web storefront serving Penzeys Spices retail operations in the United States, impacting e-commerce, merchandising, marketing, customer service, and order fulfillment teams. The deployment was scoped to the public-facing site and associated operational processes rather than to broader enterprise systems. Governance shifted to centralized content and catalog authoring workflows within Ucommerce, with product updates, pricing changes, and promotion scheduling managed through the platform. Order processing and customer service workflows were structured around orders captured by Ucommerce, orienting operational runbooks and fulfillment handoffs to the application.
Shipping Management eCommerce 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Database Management IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Penzeys Spices
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Penzeys Spices Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Penzeys Spices Technographics

Penzeys Spices is a Retail organization based in United States, with around 200 employees and annual revenues of $50.0 million.

Penzeys Spices operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Microsoft 365 and Ucommerce, covering areas like ERP Financial, Collaboration and eCommerce.

Penzeys Spices has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Ucommerce.

Penzeys Spices recently adopted applications including Microsoft Azure Monitor in 2021, Microsoft Dynamics 365 for Finance and Operations in 2020 and OneTrust Cookie Consent in 2020, highlighting its ongoing modernization strategy.

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