Redwood City, 94065, CA,
United States
People.ai Inc. Technographics
People.ai Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by People.ai Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 People.ai Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that People.ai Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems People.ai Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing People.ai Inc. revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for People.ai Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
People.ai Inc. Tech Stack and Enterprise Applications
People.ai Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, People.ai Inc. implemented Oracle NetSuite ERP as its ERP Financial platform. The Oracle NetSuite ERP deployment targeted parent and subsidiary accounting and finance operations and included OneWorld and the Planning & Budgeting module to unify month close, customer invoicing, accounts payable and intercompany transactions.
Configuration emphasized core financial modules for month end close, accounts payable processing, revenue accounting and intercompany reconciliation, while the Planning & Budgeting module centralized annual planning, budgeting and ongoing operational forecasting. The finance leadership at People.ai led an ASC606 study and implementation inside the Oracle NetSuite ERP environment to align SaaS revenue recognition and controls with accounting policy.
Operational coverage extended across the company parent and subsidiaries, supporting high priority activities such as M&A operations, preparation and maintenance of SaaS revenue forecasts, and administration of the annual 409A valuation. Finance collaborated closely with Sales Operations and Sales leadership on SaaS revenue and bookings forecasts, and partnered with Sales Ops on sales compensation process design, quota setting and incentive alignment to financial targets.
Governance workstream changes consolidated financial models and standardized reporting of key metrics within the ERP Financial implementation, including NRR, GRR, gross margin, bookings, cash burn, LTV, LTV to CAC and AE productivity assumptions. The NetSuite implementation also supported headcount planning, operational efficiency projects and contract review workflows to give leadership improved visibility around the path to strategic growth.
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People.ai Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, People.ai Inc. deployed Drift AI Chatbot on its corporate website. People.ai Inc. uses Drift AI Chatbot as a Chatbots and Conversational AI solution to create a centralized conversational entry point for site visitors and to support sales and marketing engagement workflows.
The implementation emphasized standard Chatbots and Conversational AI capabilities, including a web chat widget, scripted conversational flows, lead capture and qualification sequences, routing rules for handoff to sales representatives, and templated responses for repeat inquiries. Configuration work focused on playbook scripting, automated qualification logic, and event driven handoff triggers to live agents, reflecting typical operational modules for this application category.
Operational coverage is the public website and customer facing touchpoints, with ownership and governance framed around marketing and sales operations. People.ai Inc. organized conversational content and escalation rules to align with demand generation and sales workflows, maintaining iterative updates to playbooks and routing as part of ongoing conversational governance.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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People.ai Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, People.ai Inc. deployed Zoom as its Audio Video and Web Conferencing solution on the company website. The deployment surfaces Zoom meeting access directly from the public site and supports live customer facing sessions as well as internal remote collaboration for a 170 employee professional services organization. Zoom is used to provide browser and client based meeting entry points and standard conferencing controls.
Configuration focused on embedding meeting join flows, meeting scheduling links, and standard audio video capabilities including screen sharing, participant management, and chat, reflecting typical Audio Video and Web Conferencing functional modules. The implementation targets customer engagement touchpoints and internal collaboration workflows, with governance centered on meeting access controls and session moderation processes. Source shows Zoom presence on the public website.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2018 | 2018 |
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People.ai Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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People.ai Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Data Platform | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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People.ai Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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People.ai Inc. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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People.ai Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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People.ai Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2025 | 2025 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at People.ai Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| SVP, Operations and Finance Executive | VP | Finance | ||||
| Finance Manager | Manager | Finance |
Apps Being Evaluated by People.ai Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-12 | People.ai Inc. | Evaluated | Upland Software | Upland Altify | Account Based Marketing | CRM |