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Peoples Financial Services Corp.
Location
150 North Washington Avenue,
Scranton, 18503, PA,
United States
Website
https://www.psbt.com/
Phone
1 817-871-4000
Artw industry
Banking and Financial Services
Employee
Revenue

Peoples Financial Services Corp. Technographics

Peoples Financial Services Corp. Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Peoples Financial Services Corp. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 370 Peoples Financial Services Corp. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Peoples Financial Services Corp. has purchased the following applications: JHA SmartPay for Payment Processing in 2018, Swiftype for Application, Web and Enterprise Search in 2018, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Peoples Financial Services Corp. is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Fiserv , Swiftype or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Peoples Financial Services Corp. revenues, which have grown to $109.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Peoples Financial Services Corp. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Peoples Financial Services Corp. Tech Stack and Enterprise Applications

Peoples Financial Services Corp. ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Jack Henry & Associates Legacy JHA SmartPay Payment Processing ERP n/a 2018 2018
In 2018, Peoples Financial Services Corp. implemented JHA SmartPay. Peoples Financial Services Corp. deployed JHA SmartPay Payment Processing on its public website to centralize customer-facing payment acceptance and checkout workflows. The implementation configured JHA SmartPay modules typical for Payment Processing, including hosted payment pages and a payment gateway layer, tokenization for card data, and authorization and settlement workflow orchestration. Configuration focused on embedding hosted forms in the website front end to reduce exposure of sensitive payment data and to streamline authorization flows. Operational coverage concentrated on digital channels and customer service touchpoints, bringing web payments into the bank's retail payments operations. Integrations were implemented at the website front end and server-side payment orchestration layers to align payment capture, receipt generation, and batch settlement processes with existing operational procedures. Governance was structured around role-based access to the JHA SmartPay console, reconciliation and reporting workflows, and compliance-aligned handling of cardholder information consistent with Payment Processing practices. JHA SmartPay serves as the bank's designated Payment Processing solution for online customer interactions.
Payment Processing ERP 2021 2021
Peoples Financial Services Corp. Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Swiftype Legacy Swiftype Application, Web and Enterprise Search Content Management n/a 2018 2018
In 2018, Peoples Financial Services Corp. implemented Swiftype on its public website. The deployment uses Swiftype as an Application, Web and Enterprise Search solution to provide site-level search across corporate content and customer-facing pages. The Swiftype implementation organized site content indexing, configurable relevance tuning, autocomplete and faceted search, and search analytics for query monitoring. Swiftype's search API and front-end embedding were configured to surface product and informational pages, and relevance rules were adjusted to emphasize banking product and service pages. The integration is scoped to the public web channel with continuous indexing configured to keep site content up to date. Operational governance focuses on index management and search relevance rules managed by web and digital content teams, and the deployment covers customer-facing business functions on the corporate site.
Peoples Financial Services Corp. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2020 2020
In 2020, Peoples Financial Services Corp. deployed Hotjar on its public website to instrument user behavior across its online banking and retail deposit pages. The Hotjar implementation is oriented toward Customer Experience, using heatmaps, session recordings, conversion funnels, and on page feedback polls to surface usability friction and digital engagement patterns. Hotjar is used to provide qualitative and behavioral context to product and marketing decisions. The deployment follows a client side tag model embedded in site templates to capture session level interactions and aggregate page engagement metrics, consistent with Customer Experience analytics architectures. Operational ownership is concentrated in digital experience and marketing teams, with analysis workflows feeding product prioritization and user interface adjustments. Governance centers on tag management and access controls for recordings and feedback data to limit exposure of sensitive information.
Peoples Financial Services Corp. PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Peoples Financial Services Corp. CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DDoS Protection CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Peoples Financial Services Corp.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Peoples Financial Services Corp. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Peoples Financial Services Corp. IT executives and key decision makers. This section highlights Peoples Financial Services Corp.'s latest recorded technology evaluations, including Abrigo Sageworks ALLL for AML, Fraud and Compliance on 2026-09-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Peoples Financial Services Corp. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-09-03 Peoples Financial Services Corp. Evaluated Abrigo Abrigo Sageworks ALLL AML, Fraud and Compliance TRM
FAQ - APPS RUN THE WORLD Peoples Financial Services Corp. Technographics
Peoples Financial Services Corp. is a Banking and Financial Services organization based in United States, with around 370 employees and annual revenues of $109.0 million.
Peoples Financial Services Corp. operates a diverse technology stack with applications such as JHA SmartPay, Swiftype and Hotjar, covering areas like Payment Processing, Application, Web and Enterprise Search and Customer Experience.
Peoples Financial Services Corp. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Jack Henry & Associates, Swiftype and Contentsquare.
Peoples Financial Services Corp. recently adopted applications including Fiserv Dovetail in 2021, Pathwire Mailgun in 2021 and F5 Defense.Net in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Peoples Financial Services Corp.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Peoples Financial Services Corp.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Peoples Financial Services Corp. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.