Metairie, 70002, LA,
United States
Peoples Health Technographics
Peoples Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Peoples Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Peoples Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Peoples Health has purchased the following applications: SS&C AMISYS Advance for Core Admin Processing System in 2014, Microsoft Power BI for Analytics and BI in 2014, Zipari CX Platform for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Peoples Health is running and its propensity to invest more and deepen its relationship with SS&C Technologies , Microsoft , Zipari or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Peoples Health revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Peoples Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Peoples Health Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SS&C Technologies | Legacy | SS&C AMISYS Advance | Core Admin Processing System | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014, Peoples Health implemented SS&C AMISYS Advance as a Core Admin Processing System to centralize billing and accounts receivable operations for Peoples Health Network. The deployment concentrated on operational accounting functions supporting daily transaction capture and recurring month end invoicing cycles.
SS&C AMISYS Advance was configured to handle daily receipts entry, payment posting, monthly invoice generation, collections management, account reconciliations, and accounts receivable reporting. Configuration emphasized AR ledger workflows, posting rules, and standardized report templates consistent with Core Admin Processing System capabilities. The system was used to produce the accounts receivable reports required by the finance organization.
Operational scope covered the accounting and billing teams that entered daily receipts for Peoples Health Network into the Amisys system and executed monthly invoicing, collections, and reconciliations of accounts receivable. The application served as the primary record for collections activity and for generating AR reports used across finance.
Governance established clear operational ownership for daily receipts, monthly invoicing, collections, and reconciliations within the finance function, with the application providing the authoritative AR reporting output. Peoples Health relied on SS&C AMISYS Advance to sustain routine billing and receivable workflows for the network.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 |
In 2014, Peoples Health implemented Microsoft Power BI to centralize Analytics and BI reporting and to deliver up-to-date dashboards, reports, and graphs to upper management. Microsoft Power BI became the primary Analytics and BI application for executive reporting and interactive data visualization across the organization.
The deployment combined Microsoft Power BI Tools with the Microsoft BI Stack, using SSRS and SSMS for report management and administration. Data modeling and query workloads were hosted on SQL Server and SQL, while Crystal continued to be used for additional report formats, enabling a hybrid reporting architecture that supported both interactive Power BI dashboards and paginated reporting.
Integrations explicitly included SQL and SQL Server as primary data sources, with Crystal reports and the Microsoft BI Stack integrated into the reporting workflow. Operational scope focused on delivering executive and management reporting, with reporting governance implemented through SSRS and SSMS report lifecycle controls and scheduled refresh processes executed via Microsoft Power BI Tools.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zipari | Legacy | Zipari CX Platform | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Peoples Health implemented the Zipari CX Platform on its website. The Zipari CX Platform is deployed to manage customer-facing digital engagement and self-service experience consistent with the Customer Experience category for the health insurer.
The web-based deployment is embedded across public site pages and authenticated member areas, configured to deliver personalized member portals, messaging orchestration, enrollment touchpoints, and analytics-driven engagement workflows. Configuration focused on profile and consent management, communications orchestration, and dashboarding to support ongoing member experience management using the Zipari CX Platform.
Operational ownership spans member services, marketing, and enrollment teams, with the platform supporting front-line service interactions, digital enrollment workflows, and coordinated member communications. Governance was structured around a centralized CX team responsible for content ownership, staged rollouts to site pages and member journeys, and iterative configuration cycles.
The implementation emphasizes standardizing digital engagement and centralizing governance for customer communications, while enabling business users to manage messaging and personalization through the Zipari CX Platform.
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Peoples Health
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Peoples Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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