List of Zipari CX Platform Customers
Zipari
45 Main St Ste 406,
Brooklyn, 11201-1084, NY,
United States
Brooklyn, 11201-1084, NY,
United States
1 855-558-7884
Professional Services
50
$5M
Since 2010, our global team of researchers has been studying Zipari CX Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zipari CX Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zipari CX Platform for Customer Experience include: HealthNow New York, a Higmark Company, a United States based Insurance organisation with 2200 employees and revenues of $2.90 billion, Colorado Access, a United States based Insurance organisation with 690 employees and revenues of $667.0 million, Physicians Health Plan, a United States based Insurance organisation with 3100 employees and revenues of $600.0 million, Driscoll Health, a United States based Healthcare organisation with 3000 employees and revenues of $400.0 million, El Paso Health, a United States based Insurance organisation with 160 employees and revenues of $370.0 million and many others.
Contact us if you need a completed and verified list of companies using Zipari CX Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zipari CX Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Alameda Alliance for Health | Insurance | 395 | $70M | United States | Zipari | Zipari CX Platform | Customer Experience | 2012 | n/a |
In 2012, Alameda Alliance for Health deployed the Zipari CX Platform as its Customer Experience solution on the organization’s public website. The Zipari CX Platform was implemented to act as the web-facing member engagement layer, providing a single online touchpoint for member interactions, account access, and benefits information.
Configuration emphasized web-based member engagement capabilities common to Customer Experience platforms, including contact capture, member account self-service, structured inquiry and case tracking workflows, and secure presentation of plan details. The deployment leveraged the Zipari CX Platform to standardize online forms and member-facing content, and to surface service requests into internal support workflows.
Operational coverage centers on member services and enrollment functions across Alameda Alliance for Health, with governance responsibilities split between member services and IT for content management and workflow orchestration. The implementation situates Zipari CX Platform on the public website to centralize online member touchpoints and streamline digital intake and case routing for front-line service teams.
|
 |
Amalgamated Life | Insurance | 468 | $129M | United States | Zipari | Zipari CX Platform | Customer Experience | 2025 | n/a |
In 2025, Amalgamated Life implemented the Zipari CX Platform on its website to centralize digital member interactions and broker touchpoints. The Zipari CX Platform is serving as the Customer Experience layer for Amalgamated Life, supporting member engagement, benefits communication, and enrollment-related web interactions.
Configuration focuses on Customer Experience capabilities typical of the category, including personalized member portals, self-service support workflows, communications management, and analytics instrumentation. The deployment is organized around web-channel orchestration and is positioned to support customer service, enrollment, and marketing operations, with an API-ready architecture and integration readiness for backend benefits systems and CRM data sources. Governance emphasizes operational ownership by member services and digital teams during rollout and ongoing content and workflow management.
|
 |
AmeriBen | Insurance | 700 | $295M | United States | Zipari | Zipari CX Platform | Customer Experience | 2009 | n/a |
In 2009, AmeriBen implemented the Zipari CX Platform on their website to support Customer Experience for its insurance and benefits administration operations. The Zipari CX Platform is delivered as a web-facing customer engagement layer and is positioned to manage member interactions through the public site. AmeriBen Zipari CX Platform Customer Experience Business Function is centered on digital member engagement and service workflows.
The implementation emphasizes web-based policyholder engagement capabilities common to the Customer Experience category, including secure account access, personalized account views, digital forms for member requests, secure messaging, and automated engagement triggers. Configuration work focused on customer-facing UI flows and online inquiry and case initiation workflows, reflecting standard CX automation and orchestration patterns.
The Zipari CX Platform operates as the website-integrated channel for customer service and member experience teams, interfacing with authenticated website sessions and upstream benefits administration data stores using standard data exchange approaches. Governance and process ownership were organized around web channel and member experience workflows, with operational coverage primarily across AmeriBen customer service and member engagement functions.
|
 |
American Worker Plans | Professional Services | 20 | $2M | United States | Zipari | Zipari CX Platform | Customer Experience | 2021 | n/a |
American Worker Plans implemented Zipari CX Platform in 2021 to instrument customer engagement on its public website. The Zipari CX Platform is deployed as a Customer Experience application to centralize customer-facing workflows for the 20 person professional services firm.
The deployment emphasizes web-based engagement and customer profile management, leveraging functionality common to Customer Experience systems such as secure member communication, configurable digital intake forms, and personalized content presentation. Configuration appears focused on site-level components and browser-facing instrumentation tied to customer interactions.
Operational coverage spans customer service and client acquisition touchpoints, with the Zipari CX Platform integrated into the website to handle inquiries, enrollment oriented interactions, and ongoing member communications. Business functions impacted include customer support, client onboarding, and marketing driven outreach, with the platform serving as the primary customer interaction layer.
Governance and rollout were handled as a compact program aligned to internal operations and marketing, emphasizing content and response workflow management on the website. The narrative centers on Zipari CX Platform as the Customer Experience solution for American Worker Plans, implemented to consolidate customer-facing digital workflows and web engagement.
|
 |
AmeriHealth Administrators | Insurance | 500 | $200M | United States | Zipari | Zipari CX Platform | Customer Experience | 2010 | n/a |
In 2010, AmeriHealth Administrators deployed the Zipari CX Platform on their website. AmeriHealth Administrators uses the Zipari CX Platform for Customer Experience to centralize member-facing digital interactions and support member engagement and customer service functions across web channels.
Configuration emphasizes Customer Experience capabilities such as experience orchestration, profile-driven personalization, and feedback capture to shape site interactions. The Zipari CX Platform was configured to surface tailored member messaging, manage enrollment touchpoints through the site, and capture experience data to inform service workflows.
The implementation is embedded in the company website to deliver self-service interactions and personalized communications to plan members, with operational coverage focused on member engagement and customer service teams. Administration and day-to-day operations are handled by digital experience and member services groups, aligning content and interaction controls with those business functions.
Governance changes established centralized controls for experience content, lifecycle management, and channel oversight across marketing and service operations, enabling consistent member journeys on the website. The deployment of Zipari CX Platform reinforces AmeriHealth Administrators Customer Experience capabilities for web-first member engagement.
|
 |
|
Healthcare | 25 | $8M | United States | Zipari | Zipari CX Platform | Customer Experience | 2024 | n/a |
|
|
|
|
Insurance | 20 | $2M | United States | Zipari | Zipari CX Platform | Customer Experience | 2021 | n/a |
|
|
|
|
Professional Services | 600 | $65M | United States | Zipari | Zipari CX Platform | Customer Experience | 2021 | n/a |
|
|
|
|
Insurance | 200 | $100M | United States | Zipari | Zipari CX Platform | Customer Experience | 2023 | n/a |
|
|
|
|
Healthcare | 150 | $40M | United States | Zipari | Zipari CX Platform | Customer Experience | 2017 | n/a |
|
Showing 1 to 10 of 52 entries
Buyer Intent: Companies Evaluating Zipari CX Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Zipari CX Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Zipari CX Platform for Customer Experience include:
- India.Gov.In, a India based Government organization with 500 Employees
- Optum, a United States based Insurance company with 95000 Employees
- Evolve Digital, a United States based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Zipari CX Platform Coverage
Zipari CX Platform is a Customer Experience solution from Zipari.
Companies worldwide use Zipari CX Platform, from small firms to large enterprises across 21+ industries.
Organizations such as HealthNow New York, a Higmark Company, Colorado Access, Physicians Health Plan, Driscoll Health and El Paso Health are recorded users of
Zipari CX Platform for Customer Experience.
Companies using Zipari CX Platform are most concentrated in Insurance and Healthcare, with adoption spanning over 21 industries.
Companies using Zipari CX Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Zipari CX Platform across Americas, EMEA, and APAC.
Companies using Zipari CX Platform range from small businesses with 0-100 employees - 42.31%, to mid-sized firms with 101-1,000 employees - 51.92%, large organizations with 1,001-10,000 employees - 5.77%, and global enterprises with 10,000+ employees - 0%.
Customers of Zipari CX Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Zipari CX Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.