List of Zipari CX Platform Customers
Brooklyn, 11201-1084, NY,
United States
Since 2010, our global team of researchers has been studying Zipari CX Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zipari CX Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zipari CX Platform for Customer Experience include: HealthNow New York, a Higmark Company, a United States based Insurance organisation with 2200 employees and revenues of $2.90 billion, Colorado Access, a United States based Insurance organisation with 690 employees and revenues of $667.0 million, Physicians Health Plan, a United States based Insurance organisation with 3100 employees and revenues of $600.0 million, Driscoll Health, a United States based Healthcare organisation with 3000 employees and revenues of $400.0 million, El Paso Health, a United States based Insurance organisation with 160 employees and revenues of $370.0 million and many others.
Contact us if you need a completed and verified list of companies using Zipari CX Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zipari CX Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alameda Alliance for Health | Insurance | 395 | $70M | United States | Zipari | Zipari CX Platform | Customer Experience | 2012 | n/a |
In 2012, Alameda Alliance for Health deployed the Zipari CX Platform as its Customer Experience solution on the organization’s public website. The Zipari CX Platform was implemented to act as the web-facing member engagement layer, providing a single online touchpoint for member interactions, account access, and benefits information.
Configuration emphasized web-based member engagement capabilities common to Customer Experience platforms, including contact capture, member account self-service, structured inquiry and case tracking workflows, and secure presentation of plan details. The deployment leveraged the Zipari CX Platform to standardize online forms and member-facing content, and to surface service requests into internal support workflows.
Operational coverage centers on member services and enrollment functions across Alameda Alliance for Health, with governance responsibilities split between member services and IT for content management and workflow orchestration. The implementation situates Zipari CX Platform on the public website to centralize online member touchpoints and streamline digital intake and case routing for front-line service teams.
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Amalgamated Life | Insurance | 468 | $129M | United States | Zipari | Zipari CX Platform | Customer Experience | 2025 | n/a |
In 2025, Amalgamated Life implemented the Zipari CX Platform on its website to centralize digital member interactions and broker touchpoints. The Zipari CX Platform is serving as the Customer Experience layer for Amalgamated Life, supporting member engagement, benefits communication, and enrollment-related web interactions.
Configuration focuses on Customer Experience capabilities typical of the category, including personalized member portals, self-service support workflows, communications management, and analytics instrumentation. The deployment is organized around web-channel orchestration and is positioned to support customer service, enrollment, and marketing operations, with an API-ready architecture and integration readiness for backend benefits systems and CRM data sources. Governance emphasizes operational ownership by member services and digital teams during rollout and ongoing content and workflow management.
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AmeriBen | Insurance | 700 | $295M | United States | Zipari | Zipari CX Platform | Customer Experience | 2009 | n/a |
In 2009, AmeriBen implemented the Zipari CX Platform on their website to support Customer Experience for its insurance and benefits administration operations. The Zipari CX Platform is delivered as a web-facing customer engagement layer and is positioned to manage member interactions through the public site. AmeriBen Zipari CX Platform Customer Experience Business Function is centered on digital member engagement and service workflows.
The implementation emphasizes web-based policyholder engagement capabilities common to the Customer Experience category, including secure account access, personalized account views, digital forms for member requests, secure messaging, and automated engagement triggers. Configuration work focused on customer-facing UI flows and online inquiry and case initiation workflows, reflecting standard CX automation and orchestration patterns.
The Zipari CX Platform operates as the website-integrated channel for customer service and member experience teams, interfacing with authenticated website sessions and upstream benefits administration data stores using standard data exchange approaches. Governance and process ownership were organized around web channel and member experience workflows, with operational coverage primarily across AmeriBen customer service and member engagement functions.
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Professional Services | 20 | $2M | United States | Zipari | Zipari CX Platform | Customer Experience | 2021 | n/a |
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Insurance | 500 | $200M | United States | Zipari | Zipari CX Platform | Customer Experience | 2010 | n/a |
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Healthcare | 25 | $8M | United States | Zipari | Zipari CX Platform | Customer Experience | 2024 | n/a |
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Insurance | 20 | $2M | United States | Zipari | Zipari CX Platform | Customer Experience | 2021 | n/a |
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Professional Services | 600 | $65M | United States | Zipari | Zipari CX Platform | Customer Experience | 2021 | n/a |
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Insurance | 200 | $100M | United States | Zipari | Zipari CX Platform | Customer Experience | 2023 | n/a |
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Healthcare | 150 | $40M | United States | Zipari | Zipari CX Platform | Customer Experience | 2017 | n/a |
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Buyer Intent: Companies Evaluating Zipari CX Platform
- India.Gov.In, a India based Government organization with 500 Employees
- Optum, a United States based Insurance company with 95000 Employees
- Evolve Digital, a United States based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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