Pet Food Experts, Inc.
175 Main St 2nd floor,
Pawtucket, 2860, RI,
United States
Pawtucket, 2860, RI,
United States
1 401-334-8380
Distribution
Pet Food Experts, Inc. Technographics
Pet Food Experts, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pet Food Experts, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Pet Food Experts, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pet Food Experts, Inc. has purchased the following applications: Infor Distribution A+ for Distribution ERP in 2013, Hubspot Live Chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pet Food Experts, Inc. is running and its propensity to invest more and deepen its relationship with Infor , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pet Food Experts, Inc. revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pet Food Experts, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pet Food Experts, Inc. Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Distribution A+ | Distribution ERP | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Pet Food Experts, Inc. implemented Infor Distribution A+ as its primary Distribution ERP to support core distribution and supply chain workflows. Infor Distribution A+ was positioned to manage end-to-end order-to-cash and inventory control processes for the company, aligning the application with distribution operations and wholesale fulfillment functions.
The deployment concentrated on Distribution ERP functional modules typical to Infor Distribution A+, including inventory management, order management, purchasing and pricing configuration, customer account management, and warehouse transaction processing. The implementation retained and supported the APLUS GUI system for day-to-day operator interactions, and configuration work emphasized master data structures such as item catalogs, pricing matrices and order routing rules to reflect distributor business logic.
Operational coverage centered on distribution operations, warehouse staff, sales order processing and purchasing teams across the United States, with IT and operations groups managing system administration and change control. Governance included formalized support for the INFOR ERP APLUS GUI system and staged rollout of module ownership between operations and finance, with training and stabilization activities to embed transactional workflows into standard operating procedures.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Pet Food Experts, Inc. deployed Hubspot Live Chat on its public website. Pet Food Experts, Inc. implemented Hubspot Live Chat in 2018 as a Chatbots and Conversational AI solution to support web-based sales and customer service workflows.
The deployment centered on the Hubspot Live Chat widget embedded in site pages, configured to capture contact details, present automated welcome messages, and log conversation transcripts. Hubspot Live Chat was configured to create and enrich contact records in HubSpot CRM, enabling chat transcripts and lead data to flow directly into the company CRM for follow up and segmentation.
Operational coverage is focused on the company website and the customer facing sales and support functions, with chats routed to internal queues and assigned to agents through HubSpot workflows. Governance was put in place around chat ownership, response templates, and transcript retention in HubSpot CRM to ensure conversation context is preserved for sales handoff and customer case handling.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Pet Food Experts, Inc. deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform for the petfoodexperts.com domain, a configuration that is visible in the site source. Google Workspace (Formerly Google G-Suite) is provisioned on the corporate domain and serves as the foundation for company email and cloud collaboration services.
The deployment centers on core Google Workspace capabilities, including Gmail for domain email, Calendar for scheduling, Google Drive and Shared drives for cloud storage, and Docs, Sheets, and Slides for real-time document collaboration. Video conferencing and synchronous collaboration are supported through Google Meet, while the Admin console is used for tenant and user management, group provisioning, and basic security controls.
Operationally the Google Workspace implementation covers corporate functions typical for a distribution business, including sales, operations, procurement, finance, and customer service, providing shared document workflows, calendar coordination, and centralized email. The configuration implies organization-wide use across internal teams rather than a point solution, with shared drives and group-based collaboration structures supporting cross-functional processes.
Governance is managed through the Google Workspace Admin console, which is used to administer user accounts on the petfoodexperts.com domain, control sharing settings, and apply organizational unit policies and access controls. The implementation emphasizes cloud-native collaboration workflows and centralized domain governance, with site-level references confirming the public association between Pet Food Experts, Inc. and Google Workspace, within the Collaboration category.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Web Content Management | Content Management |
|
2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transportation Management | SCM |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
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|
|
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Customer Experience | CRM |
|
2018 | 2018 |
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|
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Marketing Analytics | CRM |
|
2018 | 2018 |
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Marketing Automation | CRM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Video Surveillance System | Physical Security |
|
2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Pet Food Experts, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pet Food Experts, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pet Food Experts, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pet Food Experts, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Pet Food Experts, Inc. Technographics
Pet Food Experts, Inc. is a Distribution organization based in United States,
with around 450 employees and annual revenues of $50.0 million.
Pet Food Experts, Inc. operates a diverse technology stack with applications such as
Infor Distribution A+, Hubspot Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Distribution ERP, Chatbots and Conversational AI and Collaboration.
Pet Food Experts, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, HubSpot and Google.
Pet Food Experts, Inc. recently adopted applications including
Netradyne Driver•i in 2024, HubSpot CMS in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pet Food Experts, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pet Food Experts, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pet Food Experts, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.