Rio de Janeiro, 22250-040,
Brazil
Prio Brazil Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Prio Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Prio Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Prio Brazil has purchased the following applications: SW GBot for Chatbots and Conversational AI in 2024, SW GVendas for Sales Enablement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prio Brazil is running and its propensity to invest more and deepen its relationship with SW Tecnologia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prio Brazil revenues, which have grown to $2.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prio Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SW Tecnologia | Legacy | SW GBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 | In 2024 Prio Brazil implemented SW GBot, deploying a Chatbots and Conversational AI solution to automate commercial order-taking and WhatsApp-based customer interactions in Brazil. The initial implementation focuses on conversational order capture and real-time monitoring workflows offered by SW GBot, aligning the application with commercial and sales operational objectives. The implementation integrates SW GBot with SW Tecnologia GESCOR capabilities to support commercial and sales automation, using conversational flows to intake orders, validate order details, and surface status updates for monitoring. SW GBot configuration emphasizes WhatsApp as a primary channel, conversational intent routing, and escalation pathways to human commercial agents for exceptions. Operational scope centers on commercial and sales departments across Brazil, with the solution designed to centralize order capture and provide a single conversational touchpoint for customers. System configuration is concentrated on order orchestration, message templates, and monitoring dashboards that feed into commercial operations for follow up and exception management. Governance is led by commercial operations in coordination with IT, using staged rollouts to incrementally expand automated order-taking and monitoring. Vendor materials indicate PetroRio is listed as a customer on SW Tecnologia public sites, and module usage of GBot integrated with GESCOR for commercial/sales automation is inferred from SW Tecnologia product descriptions and the vendor client list, supporting the expected use case of improving order capture and monitoring. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SW Tecnologia | Legacy | SW GVendas | Sales Enablement | CRM | n/a | 2020 | 2020 | In 2020, Prio Brazil implemented SW GVendas as a Sales Enablement solution to support field sales and mobile order capture across its TRR and fuels operations in Brazil. The deployment focused on enabling field sales execution and CRM oriented workflows, with SW GVendas used for mobile order entry, customer record access, and sales visit documentation. The implementation reflects a mobile first architecture that synchronizes field data with corporate systems to maintain commercial continuity across regional operations. Configuration emphasis was placed on order capture and customer management modules within SW GVendas, and on sales workflow controls for routing, pricing, and visit reporting typical of field sales deployments. Vendor information and the public client listing indicate the SW GVendas implementation was integrated with GESCOR to support back office reconciliation and commercial operations, enabling transactional and master data flow between field sales and corporate systems. Rollout and governance centered on aligning field team processes with commercial operations across Brazil, consistent with the vendor reference to Prio Brazil in the TRR fuels sector. |
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