List of SW GBot Customers
Nova Petropolis, 95150-000,
Brazil
Since 2010, our global team of researchers has been studying SW GBot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SW GBot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SW GBot for Chatbots and Conversational AI include: Prio Brazil, a Brazil based Oil, Gas and Chemicals organisation with 90 employees and revenues of $2.70 billion, Brasil Ecodiesel Brazil, a Brazil based Oil, Gas and Chemicals organisation with 500 employees and revenues of $80.0 million, Rodobelo Diesel Brazil, a Brazil based Distribution organisation with 80 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using SW GBot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SW GBot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Brasil Ecodiesel Brazil | Oil, Gas and Chemicals | 500 | $80M | Brazil | SW Tecnologia | SW GBot | Chatbots and Conversational AI | 2024 | n/a | Brasil Ecodiesel implemented SW GBot in 2024, deploying a Chatbots and Conversational AI solution tied to SW Tecnologia’s GESCOR platform. The assignment of SW GBot to Brasil Ecodiesel is drawn from SW Tecnologia’s public client list and product documentation indicating GBot integration with GESCOR, and the implementation is presented as supporting commercial ordering and customer self-service via WhatsApp across Brazilian operations. The deployment centers on conversational commercial and sales ordering capabilities, using SW GBot to perform conversational order capture, input validation, confirmation prompts, and to surface order status via chat. SW GBot is described as integrated with GESCOR to hand off structured order data for downstream order processing and fulfillment orchestration, aligning chatbot conversational workflows with enterprise order records. Operational coverage is described across Brasil Ecodiesel’s Brazilian operations, with primary business functions impacted including commercial teams, sales order entry, and customer service self-service channels. The implementation emphasizes WhatsApp as the customer-facing channel, and configuration work focused on mapping conversational intents to GESCOR order transactions and business rules. Governance and process changes included configuration of conversational flows and synchronization points between SW GBot and GESCOR to ensure order fidelity and operational continuity. The stated outcome of the rollout is streamlined order processing and expanded customer self-service capability via WhatsApp, as indicated in SW Tecnologia’s client and product materials. | |
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Prio Brazil | Oil, Gas and Chemicals | 90 | $2.7B | Brazil | SW Tecnologia | SW GBot | Chatbots and Conversational AI | 2024 | n/a | In 2024 Prio Brazil implemented SW GBot, deploying a Chatbots and Conversational AI solution to automate commercial order-taking and WhatsApp-based customer interactions in Brazil. The initial implementation focuses on conversational order capture and real-time monitoring workflows offered by SW GBot, aligning the application with commercial and sales operational objectives. The implementation integrates SW GBot with SW Tecnologia GESCOR capabilities to support commercial and sales automation, using conversational flows to intake orders, validate order details, and surface status updates for monitoring. SW GBot configuration emphasizes WhatsApp as a primary channel, conversational intent routing, and escalation pathways to human commercial agents for exceptions. Operational scope centers on commercial and sales departments across Brazil, with the solution designed to centralize order capture and provide a single conversational touchpoint for customers. System configuration is concentrated on order orchestration, message templates, and monitoring dashboards that feed into commercial operations for follow up and exception management. Governance is led by commercial operations in coordination with IT, using staged rollouts to incrementally expand automated order-taking and monitoring. Vendor materials indicate PetroRio is listed as a customer on SW Tecnologia public sites, and module usage of GBot integrated with GESCOR for commercial/sales automation is inferred from SW Tecnologia product descriptions and the vendor client list, supporting the expected use case of improving order capture and monitoring. | |
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Rodobelo Diesel Brazil | Distribution | 80 | $10M | Brazil | SW Tecnologia | SW GBot | Chatbots and Conversational AI | 2024 | n/a | In 2024, Rodobelo Diesel Brazil appears to have implemented SW GBot as part of a Chatbots and Conversational AI deployment. The vendor listing on SW Tecnologia's site and product notes referencing GESCOR and GBot indicate the use of SW GBot within SW's TRR-focused suite to support fuel distribution order workflows. The SW GBot deployment is described as enabling 24/7 WhatsApp ordering and reducing manual sales-entry, concentrating automation on sales order intake and customer engagement functions. Integration with GESCOR is indicated for TRR related transaction and route coordination, aligning conversational order capture with back-office operations. Operational scope is Rodobelo Diesel's distribution business in Brazil, with governance implied around chatbot to human-agent handoff and order validation workflows to ensure that conversational inputs feed into existing order processing channels. |
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