PFSweb, Inc
505 Millennium Drive,
Allen, 75013, TX,
United States
Allen, 75013, TX,
United States
1 972-881-2900
Professional Services
PFSweb, Inc Technographics
PFSweb, Inc Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PFSweb, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 PFSweb, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PFSweb, Inc has purchased the following applications: Certinia Subscription and Usage Billing for Subscription and Recurring Billing in 2018, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2012, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PFSweb, Inc is running and its propensity to invest more and deepen its relationship with Certinia , UKG , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PFSweb, Inc revenues, which have grown to $294.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PFSweb, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PFSweb, Inc Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Certinia | Legacy | Certinia Subscription and Usage Billing | Subscription and Recurring Billing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, PFSweb, Inc implemented Certinia Subscription and Usage Billing. Certinia Subscription and Usage Billing in the Subscription and Recurring Billing category was deployed on the Salesforce Platform to manage subscription lifecycle and usage-based billing workflows for sales, finance, and professional services functions. The deployment supported a global user base of more than 1000 users across PFSweb, Inc.
The implementation configured subscription lifecycle management, usage metering and rating, billing schedules, and recurring invoicing capabilities within the Salesforce Platform. Administration and configuration were handled by the internal Salesforce administrator who also managed SalesForce Sales Cloud and FinancialForce PSA and Billing Central applications, and who designed, implemented and integrated third party and custom-built applications on the platform.
Integrations explicitly included SalesForce Sales Cloud and FinancialForce PSA and Billing Central to align order-to-cash and professional services billing flows with subscription events. Operational coverage spanned sales, finance, and professional services teams globally, with platform governance enforced through role-based access, release control and centralized administrative ownership within the Salesforce environment.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2012 | 2012 |
In 2012, PFSweb, Inc implemented UKG Workforce Central (ex Kronos Workforce Central) as their core Workforce Management platform. The deployment is exposed as a web-accessible employee portal at https://pfsweb.kronos.net/wfc/logon, positioning UKG Workforce Central (ex Kronos Workforce Central) as the primary entry point for time and attendance workflows across the company.
Configuration centers on standard Workforce Management functional modules, including timekeeping and attendance capture, shift scheduling, absence management, and labor rules enforcement, with manager self service and employee self service capabilities to support day to day workforce operations. The UKG Workforce Central application is described in operational terms consistent with centralized scheduling, electronic timecards, and exception management to support hourly and salaried workforce policies.
Operational coverage spans HR, workforce operations, and payroll adjacent processes, with the system used on the company web portal to facilitate clocking, schedule distribution, and manager approvals. Governance is centered on web portal access controls and role based approvals for timecard edits and schedule exceptions, implemented through the application configuration and administrative controls.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, PFSweb, Inc deployed Microsoft 365 as its Collaboration platform to support internal communication, document management, and professional services delivery across the organization. The public site footprint indicates active use of Microsoft 365 services as part of PFSweb, Inc Microsoft 365 Collaboration for employee productivity and client-facing operational workflows.
The Microsoft 365 deployment includes core collaboration capabilities commonly associated with the suite, including Exchange Online email, SharePoint Online intranet and document libraries, Microsoft Teams for real-time communication, and OneDrive for personal file sync and co-authoring. Configuration work emphasized tenant-level provisioning, mail routing and shared document architecture, and collaboration controls that enable co-authoring, versioning, and centralized content management.
Operational coverage spans corporate functions such as delivery teams within professional services, marketing, sales support, and corporate IT, where Microsoft 365 supports project collaboration, client engagement workspaces, and internal knowledge sharing. The vendor platform is surfaced on the corporate website consistent with SaaS-based provisioning and corporate tenant usage patterns for Collaboration workloads.
Governance centered on centralized tenant administration, role-based access controls, and standard compliance settings for information governance and retention, alongside phased user enablement and training to align collaboration workflows with professional services delivery processes. Ongoing operational management focuses on policy-driven access, identity controls, and content lifecycle processes typical for enterprise Collaboration deployments of Microsoft 365.
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2014 | 2014 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at PFSweb, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PFSweb, Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD PFSweb, Inc Technographics
PFSweb, Inc is a Professional Services organization based in United States,
with around 1800 employees and annual revenues of $294.0 million.
PFSweb, Inc operates a diverse technology stack with applications such as
Certinia Subscription and Usage Billing, UKG Workforce Central (ex Kronos Workforce Central) and Microsoft 365,
covering areas like Subscription and Recurring Billing, Workforce Management and Collaboration.
PFSweb, Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Certinia, UKG and Microsoft.
PFSweb, Inc recently adopted applications including
DocuSign eSignature in 2021, Wufoo Forms in 2021 and ZoomInfo Chorus in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PFSweb, Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PFSweb, Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PFSweb, Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.