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List of Certinia Subscription and Usage Billing Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
euNetworks Communications 348 $205M United Kingdom Certinia Certinia Subscription and Usage Billing Subscription and Recurring Billing 2011 n/a
In 2011 euNetworks implemented Certinia Subscription and Usage Billing within its longstanding Salesforce environment, targeting Subscription and Recurring Billing workflows for a B2B bandwidth infrastructure provider. The project aligned the Certinia Subscription and Usage Billing application to euNetworks business functions in finance, billing operations, and customer account management, leveraging the companys early adopter Salesforce instance and broad internal platform adoption. The implementation included deployment of the FinancialForce era package alongside custom Apex, Visualforce, and JavaScript development to support subscription and usage billing processes and invoice orchestration. Development work addressed performance issues in existing Apex code and extended the platform with bespoke automation and reporting capabilities tied to usage-based charge models. Integrations centered on a bespoke webservice connector to Microsoft Dynamics NAV 2009, where incompatible SOAP authentication methods required custom reconciliation logic. The integration synchronized customer and supplier master data, invoices, and account balances between Certinia Subscription and Usage Billing and Microsoft Dynamics NAV 2009, and enabled Salesforce reports on billing and receivables that were not achievable within NAV. Operational governance emphasized ongoing support for a highly customized environment, a steep learning curve for maintainers, and concentrated development ownership as evidenced by roughly 4 MB of Apex code under management. The implementation impacted finance and billing teams through centralized subscription and usage billing processes and delivered reporting and data consolidation inside Salesforce that supplemented Microsoft Dynamics NAV 2009 financial records.
PFSweb, Inc Professional Services 1800 $294M United States Certinia Certinia Subscription and Usage Billing Subscription and Recurring Billing 2018 n/a
In 2018, PFSweb, Inc implemented Certinia Subscription and Usage Billing. Certinia Subscription and Usage Billing in the Subscription and Recurring Billing category was deployed on the Salesforce Platform to manage subscription lifecycle and usage-based billing workflows for sales, finance, and professional services functions. The deployment supported a global user base of more than 1000 users across PFSweb, Inc. The implementation configured subscription lifecycle management, usage metering and rating, billing schedules, and recurring invoicing capabilities within the Salesforce Platform. Administration and configuration were handled by the internal Salesforce administrator who also managed SalesForce Sales Cloud and FinancialForce PSA and Billing Central applications, and who designed, implemented and integrated third party and custom-built applications on the platform. Integrations explicitly included SalesForce Sales Cloud and FinancialForce PSA and Billing Central to align order-to-cash and professional services billing flows with subscription events. Operational coverage spanned sales, finance, and professional services teams globally, with platform governance enforced through role-based access, release control and centralized administrative ownership within the Salesforce environment.
Seagate Technology Manufacturing 30000 $6.6B Singapore Certinia Certinia Subscription and Usage Billing Subscription and Recurring Billing 2015 n/a
In 2015, Seagate Technology implemented Certinia Subscription and Usage Billing, a Subscription and Recurring Billing application. The rollout targeted enterprise finance operations at Seagate and established a centralized platform for subscription and usage charging across the global organization. The implementation configured subscription lifecycle management, usage rating and metering, automated invoicing, and automated posting of billing transactions to the corporate ledger. Certinia Subscription and Usage Billing was instrumented to support period close workflows and recurring billing automation, reducing manual reconciliation and enabling revenue operations to work from a single billing system. Integrations were implemented with FinancialForce and Salesforce to ensure billing events and accounting entries are recorded back to the master ledger and visible within sales and financial records. Operational coverage included finance teams and customer-facing groups, enabling billing data to flow into order to cash and customer service processes. Governance and process changes centralized billing ownership under finance, tightened close and billing cadence, and shifted teams away from managing multiple backend systems to focusing on customer interactions. Explicit outcomes reported include a 30 percent cost savings since financial integration with Salesforce, a reduction in average time to dollar from 42 days to 14 days, a 0.25 million annual IT cost saving, and a reduction in period close from 11 days to 5 days, with customer satisfaction elevated as a priority.
Professional Services 950 $80M Canada Certinia Certinia Subscription and Usage Billing Subscription and Recurring Billing 2015 n/a
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FAQ - APPS RUN THE WORLD Certinia Subscription and Usage Billing Coverage

Certinia Subscription and Usage Billing is a Subscription and Recurring Billing solution from Certinia.

Companies worldwide use Certinia Subscription and Usage Billing, from small firms to large enterprises across 21+ industries.

Organizations such as Seagate Technology, PFSweb, Inc, euNetworks and Traction On Demand are recorded users of Certinia Subscription and Usage Billing for Subscription and Recurring Billing.

Companies using Certinia Subscription and Usage Billing are most concentrated in Manufacturing, Professional Services and Communications, with adoption spanning over 21 industries.

Companies using Certinia Subscription and Usage Billing are most concentrated in Singapore, United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Certinia Subscription and Usage Billing across Americas, EMEA, and APAC.

Companies using Certinia Subscription and Usage Billing range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 25%.

Customers of Certinia Subscription and Usage Billing include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Certinia Subscription and Usage Billing customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Subscription and Recurring Billing.