Phaidon International United States
711 Third Avenue, 3rd Floor,
New York, 10017, NY,
United States
New York, 10017, NY,
United States
1 646-759-4560
Professional Services
Phaidon International United States Technographics
Phaidon International United States Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Phaidon International United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Phaidon International United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Phaidon International United States has purchased the following applications: The Access Group Microdec for Candidate Relationship Management in 2016, Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Phaidon International United States is running and its propensity to invest more and deepen its relationship with The Access Group , Absorb , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Phaidon International United States revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Phaidon International United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Phaidon International United States Tech Stack and Enterprise Applications
Phaidon International United States HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | The Access Group Microdec | Candidate Relationship Management | HCM | n/a | 2016 | 2016 |
In 2016, Phaidon International United States implemented The Access Group Microdec as its Candidate Relationship Management application for staffing and talent acquisition functions. The Access Group Microdec was configured to provide core applicant tracking system capabilities, a centralized candidate database, pipeline and vacancy management, and candidate search and matching workflows consistent with Candidate Relationship Management functionality.
Deployment centered on configuring recruiter workflows and role-based access for staffing teams, combined with formal training on team technologies including the ATS, Microdec to standardize intake, shortlisting, and interview scheduling processes. Governance included process mapping and adoption-focused training for recruitment and HR teams, with operational ownership assigned to internal recruitment leads to sustain the Candidate Relationship Management practice.
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Learning and Development | HCM |
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2022 | 2022 |
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Phaidon International United States AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Phaidon International United States deployed Ruby Live Chat on their website. Phaidon International United States uses Ruby Live Chat, a Chatbots and Conversational AI application, to provide real-time conversational access on public web pages and to support front-office client and candidate engagement functions.
The implementation centers on an embedded live chat interface delivering operator-assisted messaging, conversation history capture, availability controls, and templated responses. These capabilities align with standard Chatbots and Conversational AI workflows such as lead and inquiry capture, visitor routing to specialists, and transcript logging for follow-up.
The Ruby Live Chat deployment is implemented as a web-embedded conversational layer on the corporate site, positioned at the customer-facing touchpoint to handle initial inquiries. Operational coverage is focused on website engagement, with day-to-day use by front-office teams responsible for candidate and client interactions.
Governance and workflow adjustments emphasize routing inbound website conversations into existing client service and recruitment intake processes, centralizing first-contact handling through the chat channel. Ruby Live Chat is maintained as the web-facing conversational platform for Phaidon International United States, supporting continuous conversational capture and agent-mediated response workflows.
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Phaidon International United States Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Phaidon International United States implemented Microsoft 365 to establish Collaboration capabilities across its 50-person professional services operations. The Microsoft 365 deployment centralized email, document collaboration, and unified communication to support recruitment, candidate engagement, and internal professional services workflows.
The implementation leverages core Microsoft 365 components such as Exchange Online for email, SharePoint Online and OneDrive for document management and version control, and Microsoft Teams for real-time meetings and chat, with Azure Active Directory for identity and access control. The company is using Microsoft 365 on their website, and governance is organized around a centralized tenant model with site permissions, document library controls, and team-based access management to align collaboration practices across recruiting and back-office functions.
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Phaidon International United States CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Phaidon International United States ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Phaidon International United States PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Phaidon International United States IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Phaidon International United States CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Phaidon International United States
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Phaidon International United States Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Phaidon International United States IT executives and key decision makers. This section highlights Phaidon International United States's latest recorded technology evaluations, including FIS Cross-Asset Trading and Risk Platform (ex Front Arena) for Trade Order Management System (TOMS) on 2025-10-21, FIS Front Arena OMNI (ex SunGard Omni) for Trading Platform on 2025-09-04, and SAP for Insurance for Insurance ERP on 2025-07-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Phaidon International United States digital transformation priorities and AI adoption trends.
FAQ - APPS RUN THE WORLD Phaidon International United States Technographics
Phaidon International United States is a Professional Services organization based in United States,
with around 50 employees and annual revenues of $22.0 million.
Phaidon International United States operates a diverse technology stack with applications such as
The Access Group Microdec, Ruby Live Chat and Microsoft 365,
covering areas like Candidate Relationship Management, Chatbots and Conversational AI and Collaboration.
Phaidon International United States has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as The Access Group, Ruby and Microsoft.
Phaidon International United States recently adopted applications including
Absorb LMS in 2022, Zoominfo Platform in 2022 and Ruby Live Chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Phaidon International United States’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Phaidon International United States’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Phaidon International United States technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.