PHH Mortgage
2000 Midlantic Dr Suite 410-A,
Mount Laurel Township, 08054, NJ,
United States
Mount Laurel Township, 08054, NJ,
United States
1 855-442-2531
Banking and Financial Services
PHH Mortgage Technographics
PHH Mortgage Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PHH Mortgage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 PHH Mortgage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PHH Mortgage has purchased the following applications: Sterling Background Check for BackGround Screening in 2015, ICE Mortgage Black Knight MSP for Loan Management in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PHH Mortgage is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , Lifesize , ICE Mortgage Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PHH Mortgage revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PHH Mortgage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PHH Mortgage Tech Stack and Enterprise Applications
PHH Mortgage HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2015 | 2015 |
In 2015, PHH Mortgage deployed Sterling Background Check as its BackGround Screening application to support recruiting and HR compliance. The initiative ran from August 2015 to April 2016 and coincided with the closure of PHH Mortgage's retail side of the business, refocusing screening operations on corporate hiring channels.
The Sterling Background Check implementation emphasized in depth background screenings and compliance workflows, executing 360 degree reference checks and integrating screening orchestration into full life cycle recruiting. Recruiters used Sterling Background Check to coordinate on site interviews, perform reference verification, and present and negotiate employment offers on behalf of PHH Mortgage, while executing sourcing and candidate assessment strategies.
Operational integration connected Sterling Background Check with Salesforce for candidate tracking and UltiPro for HR record synchronization, enabling handoffs between recruiting and HR systems. The deployment supported HR Business Partners, Centers of Excellence, recruitment leadership, hiring managers, and an internal research team that guided sourcing strategies and talent landscape analysis.
Governance centered on partnership with HR Business Partners, Centers of Excellence, recruitment leadership, and design client groups to define hiring strategies and standardize screening and offer processes. The program formalized background screening workflows in Sterling Background Check and embedded compliance checkpoints into recruiting debriefs and offer negotiations.
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Workforce Management | HCM |
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2018 | 2019 |
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PHH Mortgage ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ICE Mortgage Technology | Legacy | ICE Mortgage Black Knight MSP | Loan Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 PHH Mortgage implemented ICE Mortgage Black Knight MSP in Loan Management to support escrow and servicing operations at its New York site. The deployment focused on operationalizing servicing workflows for escrow account tracking, mortgage insurance certification, account set asides for remediation, and centralized status reporting to management. The application name ICE Mortgage Black Knight MSP is referenced by analysts as the primary servicing system used for these day to day servicing tasks.
Configuration work emphasized escrow processing and insurance certification workflows, with case management for accounts requiring remediation and exception handling. Implemented functional capabilities aligned with Loan Management practices, including servicing ledger activities, escrow accounting workflows, task-driven workflow queues, documentable audit trails, and role-based work assignment used by Escrow Analysts. Analysts used developed proficiency in the MSP servicing system to conduct research, update account statuses, escalate exceptions, and execute approved auditing procedures.
Operational coverage centered on escrow operations and servicing teams at the New York site, with regular status reporting integrated into management oversight and quality assurance. Governance incorporated formal proofing and auditing steps that entrusted experienced analysts to verify peers work and maintain accuracy in mortgage reviews. The arrangement supported strengthened process controls for insurance compliance and workflow transparency, and internal recognition noted accelerated analyst proficiency during the January 2016 to May 2016 contract period.
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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PHH Mortgage Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 PHH Mortgage implemented Microsoft 365. PHH Mortgage deployed Microsoft 365 under the Collaboration category and the company surfaces Microsoft 365 functionality on their website, indicating enterprise adoption of cloud productivity tooling for its corporate environment.
The deployment encompassed core Microsoft 365 collaboration components, including Exchange Online for mail, SharePoint Online for intranet and document management, OneDrive for Business for user storage, Microsoft Teams for synchronous collaboration, and Office desktop applications for productivity. Configuration work likely included tenant configuration, mailbox provisioning, SharePoint site architecture and OneDrive rollout, aligned to standard Collaboration category workflows for content creation, versioning, and team communication.
Operational governance focused on centralized identity and access management through Microsoft 365 identity services, information governance controls for compliance and retention, and administrative role separation to manage tenant settings at scale. The implementation supported enterprise collaboration use cases across corporate functions, and the presence of Microsoft 365 on the public website suggests integration of Microsoft 365 managed identities or hosted collaboration content into outward-facing digital channels.
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PHH Mortgage Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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PHH Mortgage CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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PHH Mortgage EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2013 | 2013 |
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PHH Mortgage Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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PHH Mortgage TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2017 |
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PHH Mortgage PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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PHH Mortgage IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at PHH Mortgage
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PHH Mortgage Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PHH Mortgage IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PHH Mortgage digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD PHH Mortgage Technographics
PHH Mortgage is a Banking and Financial Services organization based in United States,
with around 3000 employees and annual revenues of $1.30 billion.
PHH Mortgage operates a diverse technology stack with applications such as
Sterling Background Check, ICE Mortgage Black Knight MSP and Microsoft 365,
covering areas like BackGround Screening, Loan Management and Collaboration.
PHH Mortgage has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sterling Talent Solutions, ICE Mortgage Technology and Microsoft.
PHH Mortgage recently adopted applications including
DocuSign eSignature in 2022, ICE Mortgage Black Knight Borrower Digital in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PHH Mortgage’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PHH Mortgage’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PHH Mortgage technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.