Houston, 15342, PA,
United States
Phoenix Specialty Technographics
Phoenix Specialty Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Phoenix Specialty and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Phoenix Specialty employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Phoenix Specialty has purchased the following applications: ECI M1 for Manufacturing ERP in 2024, Microsoft 365 for Collaboration in 2015, Bluehost for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Phoenix Specialty is running and its propensity to invest more and deepen its relationship with ECi Software Solutions , Microsoft , Bluehost or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Phoenix Specialty revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Phoenix Specialty intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Phoenix Specialty Tech Stack and Enterprise Applications
Phoenix Specialty ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI M1 | Manufacturing ERP | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Phoenix Specialty deployed ECI M1 as its Manufacturing ERP to centralize finance and order to cash workflows. The implementation focused on supporting a compact manufacturing firm of 40 employees and emphasized accounts receivable operations and customer facing invoice entry.
ECI M1 was configured to deliver core Accounts Receivable capabilities including customer master setup, credit evaluation workflows, invoice creation and customer portal invoice entry, collections management, and account reconciliation. Configuration included AR aging, unapplied cash management, and automated posting to the general ledger consistent with Manufacturing ERP practices. The deployment leveraged standard ECI M1 finance modules to support analytical review and daily cash application tasks.
Operational coverage centers on the Finance organization with direct handoffs to Sales and Customer Support for dispute resolution and invoice follow up. The implementation anticipates interaction with customer A/R portals reflecting Phoenix Specialty hiring preferences for candidates with experience on platforms such as Open Invoice, Ariba, and Taulia, and it uses Microsoft Office tools including Excel and Outlook for reconciliation and communications. Customer portal invoice entry was emphasized to streamline external billing visibility and collections workflows.
Governance was organized around the Accounts Receivable Specialist role which retains no supervisory responsibilities, and standard operating procedures were established for customer setup, credit evaluation, tax exemption certificate handling, and past due collections. Training and process documentation focused on role based transaction processing in ECI M1, exception routing between AR and Sales, and reconciliation routines to ensure accurate account balances. No implementation partner is listed and the narrative centers on system configuration and process alignment rather than claimed outcomes.
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Phoenix Specialty Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Phoenix Specialty implemented Microsoft 365 as its Collaboration platform to support corporate productivity across the organization and to provision capabilities that are visible on its public website. Phoenix Specialty is a 40 employee manufacturing firm in the United States and Microsoft 365 serves as the primary Collaboration application for email, document management, and team communication.
The Microsoft 365 deployment centers on a cloud tenant architecture with typical Collaboration modules provisioned, including Exchange Online for email, SharePoint Online for shared document libraries and intranet pages, Microsoft Teams for real time communications and meetings, OneDrive for user file storage, and Azure Active Directory for identity and access management. Configuration emphasis aligns with small enterprise needs, focusing on mailbox and site structure, external sharing restrictions, and role based admin controls in the Microsoft 365 admin center.
Operational coverage includes administrative, sales, and shop floor support roles across the firm, with tenant level controls providing centralized user provisioning and licensing management for all 40 employees. Integrations are centered on the Microsoft cloud ecosystem through the tenant model, enabling single sign on and unified identity across email and collaboration workloads.
Governance in the Microsoft 365 environment emphasizes user lifecycle processes, access and sharing policies, and basic administrative workflows managed by internal IT or operations staff. Rollout and ongoing management are consistent with a small organization profile, prioritizing straightforward provisioning and security configuration in Microsoft 365 rather than complex change management programs.
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Phoenix Specialty IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bluehost | Legacy | Bluehost | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015, Phoenix Specialty deployed Bluehost as its Application Hosting and Computing Services to host the company website. The Bluehost deployment provides web hosting and server provisioning for the public site, DNS management, basic email hosting and SSL certificate provisioning that support the site security and availability. This implementation centralizes Phoenix Specialty web presence and content delivery on Bluehost infrastructure.
Operational administration is performed through Bluehost control panel tools and cPanel style administration for file transfer, DNS edits and certificate installation, with routine hosting account configuration handled through the provider portal. The implementation scope is the public website at phoenixspecialtyinc.com and associated contact and inquiry functions, where Bluehost serves the marketing and customer inquiry business functions. Phoenix Specialty uses Bluehost on their website as the primary Application Hosting and Computing Services provider for its online presence.
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Phoenix Specialty CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Phoenix Specialty
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Apps Being Evaluated by Phoenix Specialty Executives
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