AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Phoenix Specialty Tech Stack and Enterprise Applications

Phoenix Specialty ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ECi Software Solutions Legacy ECI M1 Manufacturing ERP ERP Services and Operations n/a 2024 2024
In 2024, Phoenix Specialty deployed ECI M1 as its Manufacturing ERP to centralize finance and order to cash workflows. The implementation focused on supporting a compact manufacturing firm of 40 employees and emphasized accounts receivable operations and customer facing invoice entry. ECI M1 was configured to deliver core Accounts Receivable capabilities including customer master setup, credit evaluation workflows, invoice creation and customer portal invoice entry, collections management, and account reconciliation. Configuration included AR aging, unapplied cash management, and automated posting to the general ledger consistent with Manufacturing ERP practices. The deployment leveraged standard ECI M1 finance modules to support analytical review and daily cash application tasks. Operational coverage centers on the Finance organization with direct handoffs to Sales and Customer Support for dispute resolution and invoice follow up. The implementation anticipates interaction with customer A/R portals reflecting Phoenix Specialty hiring preferences for candidates with experience on platforms such as Open Invoice, Ariba, and Taulia, and it uses Microsoft Office tools including Excel and Outlook for reconciliation and communications. Customer portal invoice entry was emphasized to streamline external billing visibility and collections workflows. Governance was organized around the Accounts Receivable Specialist role which retains no supervisory responsibilities, and standard operating procedures were established for customer setup, credit evaluation, tax exemption certificate handling, and past due collections. Training and process documentation focused on role based transaction processing in ECI M1, exception routing between AR and Sales, and reconciliation routines to ensure accurate account balances. No implementation partner is listed and the narrative centers on system configuration and process alignment rather than claimed outcomes.
Phoenix Specialty Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Phoenix Specialty implemented Microsoft 365 as its Collaboration platform to support corporate productivity across the organization and to provision capabilities that are visible on its public website. Phoenix Specialty is a 40 employee manufacturing firm in the United States and Microsoft 365 serves as the primary Collaboration application for email, document management, and team communication. The Microsoft 365 deployment centers on a cloud tenant architecture with typical Collaboration modules provisioned, including Exchange Online for email, SharePoint Online for shared document libraries and intranet pages, Microsoft Teams for real time communications and meetings, OneDrive for user file storage, and Azure Active Directory for identity and access management. Configuration emphasis aligns with small enterprise needs, focusing on mailbox and site structure, external sharing restrictions, and role based admin controls in the Microsoft 365 admin center. Operational coverage includes administrative, sales, and shop floor support roles across the firm, with tenant level controls providing centralized user provisioning and licensing management for all 40 employees. Integrations are centered on the Microsoft cloud ecosystem through the tenant model, enabling single sign on and unified identity across email and collaboration workloads. Governance in the Microsoft 365 environment emphasizes user lifecycle processes, access and sharing policies, and basic administrative workflows managed by internal IT or operations staff. Rollout and ongoing management are consistent with a small organization profile, prioritizing straightforward provisioning and security configuration in Microsoft 365 rather than complex change management programs.
Phoenix Specialty IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bluehost Legacy Bluehost Application Hosting and Computing Services IaaS n/a 2015 2015
In 2015, Phoenix Specialty deployed Bluehost as its Application Hosting and Computing Services to host the company website. The Bluehost deployment provides web hosting and server provisioning for the public site, DNS management, basic email hosting and SSL certificate provisioning that support the site security and availability. This implementation centralizes Phoenix Specialty web presence and content delivery on Bluehost infrastructure. Operational administration is performed through Bluehost control panel tools and cPanel style administration for file transfer, DNS edits and certificate installation, with routine hosting account configuration handled through the provider portal. The implementation scope is the public website at phoenixspecialtyinc.com and associated contact and inquiry functions, where Bluehost serves the marketing and customer inquiry business functions. Phoenix Specialty uses Bluehost on their website as the primary Application Hosting and Computing Services provider for its online presence.
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2020 2020
Phoenix Specialty CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Phoenix Specialty

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Phoenix Specialty Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Phoenix Specialty IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Phoenix Specialty digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Phoenix Specialty Technographics
Phoenix Specialty is a Manufacturing organization based in United States, with around 40 employees and annual revenues of $15.0 million.
Phoenix Specialty operates a diverse technology stack with applications such as ECI M1, Microsoft 365 and Bluehost, covering areas like Manufacturing ERP, Collaboration and Application Hosting and Computing Services.
Phoenix Specialty has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ECi Software Solutions, Microsoft and Bluehost.
Phoenix Specialty recently adopted applications including ECI M1 in 2024, GoDaddy in 2020 and Barracuda Email Security Gateway in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Phoenix Specialty’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Phoenix Specialty’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Phoenix Specialty technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.