Lake Oswego, 97035, OR,
United States
Phoenix Systems Technographics
Phoenix Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Phoenix Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Phoenix Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Phoenix Systems has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2021, Joomla 3.9 for Web Content Management in 2013, Act-On Marketing Platform for Marketing Automation in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Phoenix Systems is running and its propensity to invest more and deepen its relationship with HubSpot , Joomla , Act-On Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Phoenix Systems revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Phoenix Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Phoenix Systems Tech Stack and Enterprise Applications
Phoenix Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Phoenix Systems implemented Hubspot Live Chat on its public website. Hubspot Live Chat is deployed as a Chatbots and Conversational AI capability to provide real-time visitor engagement and conversational support. The implementation is a website-embedded SaaS widget configured for automated initial responses and routing to live agents.
Functional configuration emphasizes visitor handoff, scripted replies and chat transcript capture, aligning the application with customer engagement and sales qualification workflows. The deployment centralizes conversational logs and visitor context within Hubspot Live Chat for follow-up and case tracking, covering website customer touchpoints. Governance focused on chat scripting and response playbooks to coordinate support and sales team interactions.
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Phoenix Systems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, Phoenix Systems deployed Joomla 3.9 as its Web Content Management platform on the corporate website. Joomla 3.9 is the application used to manage public site content and digital assets for Phoenix Systems, providing the primary Web Content Management capability for the organization.
The implementation follows a standard PHP based CMS architecture with templating, content authoring, media library management, extensions and a roles and permissions model to support editorial workflows. Operational ownership is split between IT and content teams, with the system configured to support template control, URL management, editorial approval workflows and site level customization consistent with Web Content Management practices. Joomla 3.9 is instrumented as the company system for website content and marketing related publishing functions.
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Phoenix Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Act-On Software | Legacy | Act-On Marketing Platform | Marketing Automation | CRM | n/a | 2013 | 2013 |
In 2013, Phoenix Systems implemented Act-On Marketing Platform on their website. The Act-On Marketing Platform is deployed as a Marketing Automation solution to manage email campaigns, web forms, landing pages, contact segmentation, and campaign analytics, and Phoenix Systems uses the application to support marketing and demand generation functions.
The deployment is vendor-hosted and embedded into Phoenix Systems website for lead capture and visitor tracking, with the Act-On Marketing Platform providing modules for email marketing, form and landing page orchestration, list segmentation, and campaign reporting. Operational ownership centers on the marketing organization and digital channels, with processes oriented to campaign scheduling, creative asset management, and inbound lead qualification workflows under the Marketing Automation implementation.
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Marketing Automation | CRM |
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2021 | 2021 |
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Phoenix Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Phoenix Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Phoenix Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| General Manager | Manager | Finance | ||||
| Director of Western Operations | Director | Finance |
Apps Being Evaluated by Phoenix Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||