AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Phoenix Systems Tech Stack and Enterprise Applications

Phoenix Systems AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Phoenix Systems implemented Hubspot Live Chat on its public website. Hubspot Live Chat is deployed as a Chatbots and Conversational AI capability to provide real-time visitor engagement and conversational support. The implementation is a website-embedded SaaS widget configured for automated initial responses and routing to live agents. Functional configuration emphasizes visitor handoff, scripted replies and chat transcript capture, aligning the application with customer engagement and sales qualification workflows. The deployment centralizes conversational logs and visitor context within Hubspot Live Chat for follow-up and case tracking, covering website customer touchpoints. Governance focused on chat scripting and response playbooks to coordinate support and sales team interactions.
Phoenix Systems Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Joomla Legacy Joomla 3.9 Web Content Management Content Management n/a 2013 2013
In 2013, Phoenix Systems deployed Joomla 3.9 as its Web Content Management platform on the corporate website. Joomla 3.9 is the application used to manage public site content and digital assets for Phoenix Systems, providing the primary Web Content Management capability for the organization. The implementation follows a standard PHP based CMS architecture with templating, content authoring, media library management, extensions and a roles and permissions model to support editorial workflows. Operational ownership is split between IT and content teams, with the system configured to support template control, URL management, editorial approval workflows and site level customization consistent with Web Content Management practices. Joomla 3.9 is instrumented as the company system for website content and marketing related publishing functions.
Phoenix Systems CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Act-On Software Legacy Act-On Marketing Platform Marketing Automation CRM n/a 2013 2013
In 2013, Phoenix Systems implemented Act-On Marketing Platform on their website. The Act-On Marketing Platform is deployed as a Marketing Automation solution to manage email campaigns, web forms, landing pages, contact segmentation, and campaign analytics, and Phoenix Systems uses the application to support marketing and demand generation functions. The deployment is vendor-hosted and embedded into Phoenix Systems website for lead capture and visitor tracking, with the Act-On Marketing Platform providing modules for email marketing, form and landing page orchestration, list segmentation, and campaign reporting. Operational ownership centers on the marketing organization and digital channels, with processes oriented to campaign scheduling, creative asset management, and inbound lead qualification workflows under the Marketing Automation implementation.
Marketing Automation CRM 2021 2021
Phoenix Systems IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2018 2018
Phoenix Systems CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2013 2013
Web Application Firewalls (WAF) CyberSecurity 2014 2014

IT Decision Makers and Key Stakeholders at Phoenix Systems

First Name Last Name Title Function Department Email Phone
President CXO Finance
General Manager Manager Finance
Director of Western Operations Director Finance

Apps Being Evaluated by Phoenix Systems Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Phoenix Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Phoenix Systems digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Phoenix Systems Technographics
Phoenix Systems is a Professional Services organization based in United States, with around 100 employees and annual revenues of $16.0 million.
Phoenix Systems operates a diverse technology stack with applications such as Hubspot Live Chat, Joomla 3.9 and Act-On Marketing Platform, covering areas like Chatbots and Conversational AI, Web Content Management and Marketing Automation.
Phoenix Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot, Joomla and Act-On Software.
Phoenix Systems recently adopted applications including Hubspot Live Chat in 2021, Hubspot Marketing Automation in 2021 and Imperva CDN in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Phoenix Systems’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Phoenix Systems’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Phoenix Systems technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.