Phoenix Technologies
910 East Hamilton Avenue, Suite 110,
Campbell, 95008, CA,
United States
Campbell, 95008, CA,
United States
1 408-570-1000
Professional Services
Phoenix Technologies Technographics
Phoenix Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Phoenix Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Phoenix Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Phoenix Technologies has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2007, Oracle Cloud HCM for Core HR in 2000, Adobe Connect for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Phoenix Technologies is running and its propensity to invest more and deepen its relationship with Oracle , Lattice , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Phoenix Technologies revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Phoenix Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Phoenix Technologies Tech Stack and Enterprise Applications
Phoenix Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2007 | 2018 |
In 2007, Phoenix Technologies implemented Oracle E-Business Suite as its ERP Financial platform. The deployment served as the companywide ERP Financial backbone, consolidating core accounting and planning capabilities across a multinational operational footprint.
The Oracle E-Business Suite implementation encompassed Oracle Financials modules and was configured to support standard financial workflows including general ledger, accounts payable, accounts receivable, and cash management, while integrating planning and consolidation with Hyperion. The program also tied into Help Desk, HRIS, ERP/CRM components, Lotus Notes messaging, and Business Intelligence and e-business development stacks to enable end-to-end transactional and reporting flows.
Operational coverage extended to 12 international locations and was governed by a centralized IT operations and applications organization, which included five Directors and a staff of 65 employees managing a $15M operating budget. Integrations were explicitly implemented, installed, and supported on time and within budget, with governance focused on application development, architecture, operations, and integrated systems to support finance, human resources, client services, and business intelligence functions.
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Phoenix Technologies HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2000 | 2000 |
In 2000, Phoenix Technologies implemented Oracle Cloud HCM as a Core HR deployment to consolidate HR and payroll related processes. The program included an Oracle upgrade from 11.0.3 to 11i 11.5.4 and focused on HR module configuration, payroll enablement, and accounts payable extensions to support automated employee payments.
Implementation work included developing an interface process to transfer employee data from the BEST IMPERATIVE HRIS system into the Oracle HR module, and configuring Oracle Cash Management to perform bank reconciliation workflows. Functional capabilities implemented included employee data ingestion and master data synchronization, cash management reconciliation, Positive Pay processing, and custom AP extensions to perform Direct Deposit for US and Taiwan users.
Integrations explicitly implemented were the BEST IMPERATIVE HRIS to Oracle HR interface and bank connectivity via Oracle Cash Management and Positive Pay for payment validation. The AP customizations removed the need to manually print expense reimbursement checks, and the direct deposit build targeted both domestic and Taiwan payroll payment rails, indicating cross-border payroll payment orchestration within the Core HR scope.
Governance and rollout were executed with project controls that delivered the HRIS interface and Direct Deposit projects on time and within budget, and senior management provided awards and recognition for the timely delivery. The program produced significant cost savings through elimination of manual check printing and streamlined reconciliation, and the team evaluated enterprise portals to provide end users a standard interface for accessing HR and payment related applications.
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Employee Engagement | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2005 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2014 | 2018 |
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Time and Attendance | HCM |
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2011 | 2014 |
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Phoenix Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018 Phoenix Technologies implemented Adobe Connect as its Audio Video and Web Conferencing solution. The company uses Adobe Connect on their website to host public-facing webinars and embedded client meeting rooms, leveraging interactive meeting rooms, persistent virtual spaces, content sharing, session recording, and attendee controls. Adobe Connect is positioned to support scheduled webinar events and on-demand conferencing accessible from the corporate site.
Administration and operational governance center on designated host and content-owner roles that manage scheduling, access permissions, room templates, and recording retention. The platform is applied across client-facing engagement, sales demonstrations, and internal training workflows, with configuration focused on room templates, participant moderation, and content playback to standardize meeting experiences.
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Phoenix Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Phoenix Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Phoenix Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Phoenix Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Phoenix Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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CEO and President | CXO | Finance | |
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Executive Director of Information Technology and Operations, Optimization Group | Director | IT | |
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Chief Technology Officer | CXO | IT | |
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Apps Being Evaluated by Phoenix Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Phoenix Technologies IT executives and key decision makers. This section highlights Phoenix Technologies's latest recorded technology evaluations, including Toast POS for Point Of Sale on 2025-12-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Phoenix Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-12-25 | Phoenix Technologies | Evaluated | Toast | Toast POS | Point Of Sale | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Phoenix Technologies Technographics
Phoenix Technologies is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $80.0 million.
Phoenix Technologies operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle Cloud HCM and Adobe Connect,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
Phoenix Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Adobe Systems.
Phoenix Technologies recently adopted applications including
Hubspot CRM in 2021, AdRoll in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Phoenix Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Phoenix Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Phoenix Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.