Whittier, 90602, CA,
United States
PIH Health Technographics
PIH Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PIH Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7582 PIH Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PIH Health has purchased the following applications: Oracle E-Business Suite HRMS for Core HR in 2014, EPIC EHR for Electronic Health Record in 2025, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PIH Health is running and its propensity to invest more and deepen its relationship with Oracle , JB Developers , Rival (formerly SilkRoad Technology) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PIH Health revenues, which have grown to $1.71 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PIH Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PIH Health Tech Stack and Enterprise Applications
PIH Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | ADP Workforce Now | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2014 | 2018 |
PIH Health implemented Oracle E-Business Suite HRMS in 2014 as its Core HR system to centralize employee records and HR master data across the organization. The deployment was a transition from ADP Workforce Now and included a coordinated data rollover to assure successful migration of HRIS master data, employee histories, and position records into Oracle E-Business Suite HRMS. The implementation covered enterprise Core HR functions for clinical and administrative staff and established a single system of record for personnel information.
Configuration focused on standard Core HR capabilities, including personnel management, position control, benefits administration, and workforce records, with Oracle E-Business Suite HRMS configured for HR master data structures, security roles, and transaction controls. The program prioritized data mapping, staged extraction from ADP Workforce Now, validation and reconciliation cycles, and cutover sequencing to protect data fidelity during the rollover. Governance established HR process owners and data stewards with formal validation signoffs and post-cutover audit procedures to approve master data migration and operational readiness.
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Core HR | HCM |
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2016 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2015 | 2015 |
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PIH Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Altera TouchWorks EHR | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, PIH Health implemented EPIC EHR from Epic Systems, replacing Altera TouchWorks EHR as its primary Electronic Health Record. The deployment was positioned as an enterprise Electronic Health Record initiative for PIH Health, the Whittier, California health system that supplies inpatient and ambulatory care across its network of sites.
The EPIC EHR rollout focused on core clinical and administrative modules typical for the Electronic Health Record category, including inpatient and ambulatory clinical documentation, computerized provider order entry, scheduling, and revenue cycle functionality. Configuration work emphasized standardization of charting templates, order sets, and clinical decision support to align physician and nursing workflows across acute and outpatient settings.
Implementation included data migration and cutover planning from Altera TouchWorks EHR, along with interoperability alignment to PIH Health enterprise clinical and administrative systems. Integration work was organized around clinical data continuity and patient record consolidation to support enterprise scheduling, registration, and billing processes.
Governance for the EPIC EHR program established cross-functional steering between clinical leadership, IT, and revenue cycle teams, and structured phased rollout and training to manage clinical workflow change. The narrative reflects a system-level replacement and consolidation within the Electronic Health Record category, executed under Epic Systems technology.
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Revenue Cycle Management | ERP Services and Operations |
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2021 | 2021 |
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PIH Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, PIH Health implemented Cisco Webex Meetings to add web based conferencing capacity. Cisco Webex Meetings is deployed on the PIH Health website and is categorized as Audio Video and Web Conferencing.
The deployment emphasizes web facing meeting hosting and virtual engagement, providing scheduled and ad hoc video sessions with screen sharing, meeting recording, and participant management consistent with Audio Video and Web Conferencing platforms. The implementation supports patient appointment coordination, clinician collaboration, and administrative meetings across hospital departments, with access provisioned through site level controls and role based meeting permissions and governance focused on conferencing policy and secure web embedding to align with healthcare privacy practices.
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PIH Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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PIH Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2022 | 2022 |
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PIH Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at PIH Health
Apps Being Evaluated by PIH Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-10-09 | PIH Health | Evaluated | Egencia LLC | Egencia | Travel Management | ERP Services and Operations |