Pineapple Payments, a Fiserv Company
11 Stanwix Street Suite 1202,
Pittsburgh, 15222, PA,
United States
Pittsburgh, 15222, PA,
United States
1 412-235-7235
Professional Services
Pineapple Payments, a Fiserv Company Technographics
Pineapple Payments, a Fiserv Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pineapple Payments, a Fiserv Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Pineapple Payments, a Fiserv Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pineapple Payments, a Fiserv Company has purchased the following applications: Fiserv Pineapple Payments for Payment Processing in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pineapple Payments, a Fiserv Company is running and its propensity to invest more and deepen its relationship with Fiserv , Apple , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pineapple Payments, a Fiserv Company revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pineapple Payments, a Fiserv Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pineapple Payments, a Fiserv Company Tech Stack and Enterprise Applications
Pineapple Payments, a Fiserv Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Pineapple Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Pineapple Payments, a Fiserv Company, deployed Fiserv Pineapple Payments as its primary Payment Processing solution on its website. The implementation placed Fiserv Pineapple Payments at the center of the companys online payment acceptance and checkout workflows for its United States professional services operations.
Configuration work concentrated on integrating the Fiserv Pineapple Payments gateway and hosted checkout components with the public web storefront, and on implementing tokenization and payment method vaulting to retain customer payment instruments for repeat billing. Standard Payment Processing capabilities configured included card processing, ACH acceptance, recurring billing setup, transaction reporting, and fraud screening workflows consistent with payment gateway functionality.
Operational integration linked web checkout flows to internal billing and accounts receivable processes, aligning transaction records with finance and customer support teams. The deployment covered the company website and online merchant services across the United States, using API based connectivity to transmit transaction and settlement data into internal operational systems.
Governance established centralized payment acceptance policies, role based access controls for payment administration, and reconciled transaction workflows between e commerce and finance functions. Rollout and operational ownership were coordinated between product and finance teams, with ongoing configuration and reporting managed through the Fiserv Pineapple Payments platform.
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Payment Processing | ERP |
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2020 | 2020 |
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Pineapple Payments, a Fiserv Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Pineapple Payments, a Fiserv Company deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website to enable real time visitor engagement. The deployment aligns with the Chatbots and Conversational AI category and uses Salesforce Chat to provide live chat functionality for website visitors and prospects.
The implementation leverages standard Salesforce Chat capabilities including the agent console, real time routing and presence, chat transcripts and session logging, pre chat capture forms, and canned responses to streamline agent interactions. Operational scope centers on website based customer engagement supporting customer support and sales functions in the United States, with chat configuration and routing rules managed inside the Salesforce Chat console and associated Salesforce service settings.
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Pineapple Payments, a Fiserv Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Pineapple Payments, a Fiserv Company, adopted Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment provides hosted Gmail for corporate email, Google Calendar for scheduling, Google Drive for centralized file storage, and Google Docs and Sheets for real time document collaboration, with administration managed through the Google Workspace admin console. The company references Google Workspace usage on its public website, indicating the platform is part of its externally visible collaboration footprint. Pineapple Payments uses Google Workspace (Formerly Google G-Suite) as Collaboration to support core business functions in internal communications and document collaboration.
Operational coverage is organization wide for the firm of about 60 employees, with user provisioning and access controls configured centrally through the admin console to standardize email domains and sharing policies. Functional workflows reflect Collaboration category patterns such as shared drives, collaborative editing, centralized calendar management, and document level versioning to enable cross functional coordination across corporate teams. Governance emphasis is on centralized account management and policy driven sharing controls native to Google Workspace, aligning administration and everyday collaboration tools under a single cloud hosted service.
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Pineapple Payments, a Fiserv Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Pineapple Payments, a Fiserv Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Pineapple Payments, a Fiserv Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Pineapple Payments, a Fiserv Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pineapple Payments, a Fiserv Company
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Apps Being Evaluated by Pineapple Payments, a Fiserv Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pineapple Payments, a Fiserv Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pineapple Payments, a Fiserv Company digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Pineapple Payments, a Fiserv Company Technographics
Pineapple Payments, a Fiserv Company is a Professional Services organization based in United States,
with around 60 employees and annual revenues of $18.0 million.
Pineapple Payments, a Fiserv Company operates a diverse technology stack with applications such as
Fiserv Pineapple Payments, Salesforce Chat (formerly Salesforce Live Agent) and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Pineapple Payments, a Fiserv Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, Salesforce and Google.
Pineapple Payments, a Fiserv Company recently adopted applications including
Salesforce Sales Cloud in 2021, Proofpoint Email Security and Protection in 2021 and Fiserv Pineapple Payments in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pineapple Payments, a Fiserv Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pineapple Payments, a Fiserv Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pineapple Payments, a Fiserv Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.