AI Buyer Insights:

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

Pinellas County, FL
Location
315 Court St.,
Clearwater, 33756, FL,
United States
Website
https://www.pinellascounty.org/
Phone
1 727-464-3000
Artw industry
Government
Employee
Revenue

Pinellas County, FL Technographics

Pinellas County, FL Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Pinellas County, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3100 Pinellas County, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Pinellas County, FL has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, Oracle E-Business Suite HRMS for Core HR in 2018, LiveHelpNow Live Chat for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Pinellas County, FL is running and its propensity to invest more and deepen its relationship with Oracle , LiveHelpNow , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Pinellas County, FL revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pinellas County, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Pinellas County, FL Tech Stack and Enterprise Applications

Pinellas County, FL ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP n/a 2018 2018
In 2018 Pinellas County, FL implemented Oracle E-Business Suite R12 12.2.10 as its ERP Financial application for county-wide financial and project accounting functions. The deployment targeted core public sector business functions including Project Accounting, Grants management, Human Capital Management, Supply Chain Management, Finance, and OBIEE reporting. Oracle E-Business Suite was configured with a focus on project-centric financial controls, the implementation explicitly covered Project Costing, Project Billing, and Project Management functional areas. The program structure combined program management and solution architecture responsibilities, with a Program Manager and PPM Solution Lead overseeing schedule control, cost estimating, budgeting, quality management, weekly status reporting, and stakeholder management. The rollout followed structured scoping and iterative configuration workshops, including Familiarizations, CRP1, and CRP2 sessions, and produced functional specification documents and functional test scripts. The program coordinated data preparation for testing and managed resource availability for System Integration Testing and User Acceptance Testing, while the team analyzed critical issues and assessed remediation or alternative solutions. Governance emphasized formal change control and risk management, with the Program Manager responsible for client communications, issue tracking, and closure validation aligned to public sector compliance expectations. Oracle E-Business Suite served as the central ERP Financial platform for Pinellas County, integrating project and grant accounting processes with finance and reporting to support county departmental operations.
Pinellas County, FL HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite HRMS Core HR HCM n/a 2018 2018
In 2018, Pinellas County, FL implemented Oracle E-Business Suite HRMS as part of an Oracle R12 12.2.10 ERP program across county government operations. The Core HR deployment was executed alongside Project Accounting, Grants, HCM, SCM, Finance, and OBIEE modules to provide integrated administrative and financial capabilities for the county. Oracle E-Business Suite HRMS implementation included creation of functional specification documents, development of functional test scripts, and preparation of test data for multiple validation cycles. Configuration and module-level work focused on HR core processes, project costing and billing, grant accounting, supply chain touchpoints, and finance ledgers, with OBIEE used for reporting and analytics support. Deployment followed structured scoping and familiarization workshops, with formal CRP1 and CRP2 functional workshops documented as part of the delivery cadence. The program coordinated system integration testing and user acceptance testing by managing resource availability and test schedules, covering HR, finance, project management, grants administration, and supply chain operational areas within Pinellas County government. Program governance emphasized centralized project management and solution architecture, with responsibilities including weekly status reporting, time management, cost estimating and budgeting, quality management, client engagement, and risk analysis. As Project Solution Architect and Program Manager functions, the delivery team analyzed critical client issues, documented closure criteria, and provided alternative solutions where issues remained open.
Pinellas County, FL AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveHelpNow Legacy LiveHelpNow Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2011 2011
In 2011, Pinellas County, FL deployed LiveHelpNow Live Chat on its public website. The implementation positioned LiveHelpNow Live Chat within the Chatbots and Conversational AI category as a web-based, real-time text channel for constituents to access county services and information. Deployment included a client-side chat widget embedded across the county website and agent-facing consoles for help desk staff. Functional capabilities inferred from the implementation include session routing, canned responses and scripted workflows, visitor monitoring for web-based engagement, and chat transfer or escalation to offline channels. Operational scope focused on public-facing services and citizen support functions across county departments, with governance oriented around centralized operator scheduling, standardized response libraries, and web channel moderation to manage live interactions.
Pinellas County, FL Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2018 2018
Pinellas County, FL Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
Pinellas County, FL SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Supply Chain Management SCM 2018 2018
Pinellas County, FL CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Marketing Automation CRM 2018 2018
Pinellas County, FL PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Geographic Information System PLM and Engineering 2017 2017
Pinellas County, FL IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2000 2000

IT Decision Makers and Key Stakeholders at Pinellas County, FL

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pinellas County, FL Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pinellas County, FL IT executives and key decision makers. This section highlights Pinellas County, FL's latest recorded technology evaluations, including NICE CXone Mpower for Customer Experience on 2025-04-30 and Oracle Cloud HCM for Core HR on 2024-11-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pinellas County, FL digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-04-30 Pinellas County, FL Evaluated Nice Systems NICE CXone Mpower Customer Experience CRM
2024-11-26 Pinellas County, FL Evaluated Oracle Oracle Cloud HCM Core HR HCM
FAQ - APPS RUN THE WORLD Pinellas County, FL Technographics
Pinellas County, FL is a Government organization based in United States, with around 3100 employees and annual revenues of $450.0 million.
Pinellas County, FL operates a diverse technology stack with applications such as Oracle E-Business Suite, Oracle E-Business Suite HRMS and LiveHelpNow Live Chat, covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Pinellas County, FL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and LiveHelpNow.
Pinellas County, FL recently adopted applications including Hotjar in 2020, Oracle E-Business Suite in 2018 and Oracle E-Business Suite HRMS in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pinellas County, FL’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Pinellas County, FL’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pinellas County, FL technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.