Pinot & Picasso
7/29 Abel St,
Jamisontown, 2750, NSW,
Australia
Jamisontown, 2750, NSW,
Australia
61 1300 414 329
Leisure and Hospitality
Pinot & Picasso Technographics
Pinot & Picasso Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pinot & Picasso and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Pinot & Picasso employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pinot & Picasso has purchased the following applications: Stripe Payments for Payment Processing in 2020, Deputy Scheduling for Workforce Scheduling in 2021, Zendesk Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pinot & Picasso is running and its propensity to invest more and deepen its relationship with Stripe , Block (ex Square, Inc) , Deputy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pinot & Picasso revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pinot & Picasso intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pinot & Picasso Tech Stack and Enterprise Applications
Pinot & Picasso ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020 Pinot & Picasso implemented Stripe Payments for Payment Processing on their public website. The deployment centers on online checkout and card acceptance workflows, with Stripe Payments providing the payment gateway layer that handles authorization, capture, tokenization, and refund processing. The implementation leverages standard Stripe Payments capabilities for secure card handling and payment routing, and it is configured to sit within the website checkout flow so that payment events are emitted from the site to the Stripe Payments service. Operational coverage is focused on customer facing transactions on the Pinot & Picasso website, and the primary business functions affected are sales and finance, notably order capture and reconciliation workflows tied to web sales and customer payments.
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Payment Processing | ERP |
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2020 | 2020 |
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Pinot & Picasso HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deputy | Legacy | Deputy Scheduling | Workforce Scheduling | HCM | n/a | 2021 | 2021 |
In 2021, Pinot & Picasso deployed Deputy Scheduling for Workforce Scheduling across two studio locations in Australia. Pinot & Picasso uses Deputy Scheduling to roster shifts weeks in advance and to allow staff to record unscheduled shifts for extra work, with shift records capturing tasks, address, and a title for the work to be undertaken.
The implementation leverages Deputy Scheduling core capabilities including a calendar-first roster view, location segmentation so each studio can be managed as a separate area, and shift-level notes that are visible to staff when they sign on. The system supports selective shift publishing so managers can nominate exactly which shifts to send out without reissuing all published shifts, and owners record that editing a shift currently permits changing times and staff name but not the scheduled date.
Operationally the deployment covers two studios where staff routinely work between locations, the owner uses the application for day-to-day scheduling, and the solution is applied to scheduling and shift communication workflows. Business functions impacted include front-line scheduling operations, staff communications, and shift administration, with users relying on the mobile and calendar interfaces for visibility into who is working where.
Governance and rollout are owner-led with lightweight operational rules, the owner reports high usability and frequent use of notes to improve staff communication, and also reports not using the application to its full capability set. The primary constraint noted is the inability to change a shift date during edit, which shapes local process workarounds around creating new shifts when dates must change.
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Pinot & Picasso AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Pinot & Picasso deployed Zendesk Chat on its website to provide real time customer engagement and support. The implementation uses Zendesk Chat as a Chatbots and Conversational AI solution to manage web inquiries related to bookings, event information, and guest service requests.
The deployment centers on an embedded site chat widget with pre chat capture, canned responses, agent console workflows and transcript capture to triage conversations and route inquiries into operational support processes. Operational coverage emphasizes customer service and front of house functions, with governance focused on standardized response templates, agent handoffs and retention of chat records for follow up.
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Pinot & Picasso Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Pinot & Picasso eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Pinot & Picasso CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Pinot & Picasso ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Pinot & Picasso PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Pinot & Picasso IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pinot & Picasso
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Pinot & Picasso Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pinot & Picasso IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pinot & Picasso digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pinot & Picasso Technographics
Pinot & Picasso is a Leisure and Hospitality organization based in Australia,
with around 100 employees and annual revenues of $10.0 million.
Pinot & Picasso operates a diverse technology stack with applications such as
Stripe Payments, Deputy Scheduling and Zendesk Chat,
covering areas like Payment Processing, Workforce Scheduling and Chatbots and Conversational AI.
Pinot & Picasso has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Deputy and Zendesk.
Pinot & Picasso recently adopted applications including
Atlassian Jira Service Desk in 2022, Deputy Scheduling in 2021 and WooCommerce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pinot & Picasso’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pinot & Picasso’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pinot & Picasso technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.