Piping Rock Health Products
2120 Smithtown Ave,
Ronkonkoma, 11779, NY,
United States
Ronkonkoma, 11779, NY,
United States
1 800-544-1925
Retail
Piping Rock Health Products Technographics
Piping Rock Health Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Piping Rock Health Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Piping Rock Health Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Piping Rock Health Products has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, FreeWheel Demandsuite for Agency Management in 2022, Zendesk Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Piping Rock Health Products is running and its propensity to invest more and deepen its relationship with Oracle , FreeWheel, A Comcast Company , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Piping Rock Health Products revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Piping Rock Health Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Piping Rock Health Products Tech Stack and Enterprise Applications
Piping Rock Health Products ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Microsoft Dynamics GP | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Piping Rock Health Products implemented Oracle NetSuite ERP as an ERP Financial solution to centralize finance and inventory cost workflows, replacing Microsoft Dynamics GP. The deployment targeted core financial controls and inventory valuation processes across the company financial function, aligning a small to mid-market retail manufacturer environment with cloud ERP Financial capabilities.
Oracle NetSuite ERP was configured to support standard financial modules and cost accounting workflows, including general ledger posting, inventory management and valuation, cost of goods sold reconciliation, and manufacturing cost analysis. Configuration emphasized month-end and quarterly close automation, inventory roll forward procedures for all inventory types, purchase price variance analysis, and maintenance of inventory packages and supporting schedules to enable detailed cost reporting.
Operational coverage extended to the finance and manufacturing cost accounting function, with processes built to support a Cost Accountant role responsible for cycle count observations with external auditors, co-packer and co-manufacturer reconciliations, inventory reserve analysis, and audit support. Governance focused on structured close workflows and reconciliations, documented inventory transaction review, and standardized cost report preparation, with Oracle NetSuite ERP serving as the system of record for COGS, PPV, and inventory transaction traceability.
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Piping Rock Health Products ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Piping Rock Health Products deployed FreeWheel Demandsuite as its Agency Management solution on its public website. FreeWheel Demandsuite is instrumented to manage on-site advertising operations and centralize digital ad inventory within the ecommerce environment.
The implementation configures FreeWheel Demandsuite to support core Agency Management capabilities, including campaign trafficking and scheduling, ad inventory management, ad decisioning logic, and delivery reporting. Configuration appears focused on site-level tag deployment and client-side decisioning to orchestrate ad placements and prioritization across retail pages, leveraging the FreeWheel Demandsuite application for real-time control and reporting.
Operational coverage centers on marketing and advertising operations teams, with the application embedded in the web storefront to control monetization and creative delivery workflows. Governance adjustments emphasize new campaign setup and trafficking processes, campaign approval handoffs, and consolidated reporting workflows to align marketing, ecommerce, and ad operations around the FreeWheel Demandsuite driven ad stack.
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Piping Rock Health Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Piping Rock Health Products deployed Zendesk Chat on its public website to provide web-based customer engagement. Zendesk Chat is used as part of their Chatbots and Conversational AI capability set to support customer service and online sales inquiries.
The implementation centers on a client-side chat widget embedded in the ecommerce storefront, configured to present proactive invites and collect basic customer context before agent handoff. Typical functional modules implemented include real-time messaging, canned responses, automated routing rules, and session transcript capture, aligning with common Chatbots and Conversational AI workflows. Configuration emphasizes a lightweight front-end footprint to maintain page performance.
Operational coverage is focused on the web channel, enabling customer service and ecommerce teams to triage and respond to inbound chat sessions during staffed support hours. Agent workflows were adapted to include chat queue management, canned reply libraries, and escalation pathways to phone or email as required, reflecting standard conversational support governance. Data capture is limited to session metadata and transcripts available to agents within the Zendesk Chat interface.
Governance and rollout are oriented around channel-level controls such as operating hours, routing rules, and response templates rather than broad enterprise platform integration. Zendesk Chat, as implemented by Piping Rock Health Products, serves as a web focused Chatbots and Conversational AI touchpoint for front-line customer engagement.
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Piping Rock Health Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Piping Rock Health Products Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Piping Rock Health Products eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Shipping Management | eCommerce |
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2014 | 2014 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Piping Rock Health Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics, Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Piping Rock Health Products ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2012 | 2012 |
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Piping Rock Health Products PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Piping Rock Health Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Piping Rock Health Products CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Piping Rock Health Products
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Piping Rock Health Products Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Piping Rock Health Products IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Piping Rock Health Products digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Piping Rock Health Products Technographics
Piping Rock Health Products is a Retail organization based in United States,
with around 300 employees and annual revenues of $30.0 million.
Piping Rock Health Products operates a diverse technology stack with applications such as
Oracle NetSuite ERP, FreeWheel Demandsuite and Zendesk Chat,
covering areas like ERP Financial, Agency Management and Chatbots and Conversational AI.
Piping Rock Health Products has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, FreeWheel, A Comcast Company and Zendesk.
Piping Rock Health Products recently adopted applications including
FreeWheel Demandsuite in 2022, Teads Platform in 2022 and Decibel Insight in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Piping Rock Health Products’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Piping Rock Health Products’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Piping Rock Health Products technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.