Piraeus Bank
4, Amerikis Street,
Athens, 105 64,
Greece
Athens, 105 64,
Greece
30 210 32 88 100
Banking and Financial Services
Piraeus Bank Technographics
Piraeus Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Piraeus Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11395 Piraeus Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Piraeus Bank has purchased the following applications: Moodle LMS for Learning and Development in 2020, Qualco Loan Management for Loan Management in 2025, QPR ProcessAnalyzer for Process Mining in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Piraeus Bank is running and its propensity to invest more and deepen its relationship with Moodle , Qualco , QPR Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Piraeus Bank revenues, which have grown to $2.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Piraeus Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Piraeus Bank Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, Piraeus Bank implemented Moodle LMS on its corporate website. Piraeus Bank deployed Moodle LMS as its Learning and Development application to deliver structured course catalogs, online training, and assessment workflows accessible through the bank web based learning portal.
The Moodle LMS implementation covers standard functional modules including course management, content delivery, enrollment and cohort management, assessment and grading, certification tracking, and reporting. The deployment is hosted on the Piraeus Bank website, enabling centralized course administration and role based access for learners, instructors, and administrators. Operational governance is aligned to HR and L&D teams who manage course provisioning, compliance training schedules, and ongoing content updates.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualco | Legacy | Qualco Loan Management | Loan Management | ERP Services and Operations | n/a | 2025 | 2026 |
In 2025, Piraeus Bank entered a shareholders' agreement with Qualco to build and operate Qualco Loan Management, an AI-powered end-to-end digital mortgage lending platform. Qualco Loan Management is deployed as a Loan Management solution focused on origination-to-disbursement efficiency for mortgage lending in Greece, and it supports the bank's finance and loans business functions.
The implementation centers on digital origination, automated credit decisioning and underwriting, workflow orchestration for document collection and verification, and a disbursement module designed to accelerate time-to-cash. AI capabilities are embedded for decisioning, document classification and process automation, enabling straight through processing where rules and models permit. Configuration emphasizes loan lifecycle orchestration, exception management, and auditability in line with Loan Management operational practices.
The shareholders' agreement establishes a build and operate governance model where Qualco will operate the platform in partnership with Piraeus Bank, with operational scope across mortgage operations in Greece. Rollout is organized by functional streams such as retail mortgage origination and credit operations to align process ownership and controls. Outcome goals explicitly include faster time-to-cash and streamlined loan disbursement.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QPR Software | Legacy | QPR ProcessAnalyzer | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019 Piraeus Bank deployed QPR ProcessAnalyzer, using Process Mining to investigate a surge of customer complaints after automating the consumer loan workflow with RPA. The engagement focused explicitly on the consumer loan processing function and aimed to surface operational bottlenecks and root causes that were not apparent through conventional monitoring.
Piraeus Bank configured QPR ProcessAnalyzer to perform automated process discovery, variant analysis, visual bottleneck detection, and root cause analysis, leveraging event log ingestion and time-sequence analysis typical of Process Mining implementations. QPR ProcessAnalyzer was used to visualize end-to-end loan variants and to pinpoint process stages with abnormal wait times and exception handling paths.
The implementation consumed data from the bank's consumer loan processing systems and aligned findings with business stakeholders in branches, operations, and customer service to prioritize remediation. Operational coverage included branch-level complaint sources and the central loan operations team, enabling cross-functional investigation rather than isolated IT troubleshooting.
Results documented by the bank show that QPR ProcessAnalyzer identified root causes within five minutes of data upload, and the bank used those findings to reduce consumer loan process lead time by 86 percent. The implementation underscores the role of Process Mining in closing the visibility gap between automated RPA workflows and actual customer outcomes, and in reorienting governance toward data-driven process remediation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
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Collaboration | Collaboration |
|
2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Digital Signing | Content Management |
|
2023 | 2023 |
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|
|
|
Web Content Management | Content Management |
|
2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
|
2025 | 2025 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Database Management | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Piraeus Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Piraeus Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Piraeus Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Piraeus Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Piraeus Bank Technographics
Piraeus Bank is a Banking and Financial Services organization based in Greece,
with around 11395 employees and annual revenues of $2.23 billion.
Piraeus Bank operates a diverse technology stack with applications such as
Moodle LMS, Qualco Loan Management and QPR ProcessAnalyzer,
covering areas like Learning and Development, Loan Management and Process Mining.
Piraeus Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Moodle, Qualco and QPR Software.
Piraeus Bank recently adopted applications including
Qualco Loan Management in 2025, Oracle Cloud Infrastructure in 2025 and Oracle Database Exadata Cloud@Customer in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Piraeus Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Piraeus Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Piraeus Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.