AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Pitt County Government Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ometrics Legacy Ometrics Ochatbot Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Pitt County Government implemented Ometrics Ochatbot on its public website. Ometrics Ochatbot is deployed as a citizen-facing conversational interface in the Chatbots and Conversational AI category to handle routine inquiries, surface guidance for county services, and automate frequently asked questions. The deployment targets public web portals and service pages, providing synchronous conversational sessions and guided navigation for visitors. Implementation configuration centers on conversational flow design, natural language understanding and intent classification, knowledge base mapping, and escalation pathways to human staff, reflecting standard Chatbots and Conversational AI capabilities. Content management and operational ownership are organized around departmental subject matter experts who curate responses and maintain the bot knowledge base. Analytics and conversational logs are retained to support ongoing tuning and governance of the Ometrics Ochatbot instance.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CivicPlus Legacy CivicEngage Citizen Engagement CRM n/a 2016 2016
In 2016, Pitt County Government implemented CivicEngage on its public website. CivicEngage is deployed as a Citizen Engagement application to support public information delivery, news and events publishing, and resident-facing online services. The implementation is web-hosted on the county domain and is configured to centralize content management and subscription notifications across county departments and service areas. CivicEngage provides functionality aligned with the Citizen Engagement category, including website content management, event calendaring, news publishing, and citizen service request workflows, with role-based editorial controls and centralized publishing governance. Integration details are limited to the county website presence, and operational governance is oriented around departmental content owners and web administrators administering publishing workflows and subscription lists. Pitt County Government CivicEngage Citizen Engagement now serves as the primary public engagement layer for online communications and resident interactions.
Citizen Engagement CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Monitor Application Performance Management ITSM n/a 2019 2019
In 2019, Pitt County Government implemented Microsoft Azure Monitor for Application Performance Management to instrument and observe its public website. The deployment places Microsoft Azure Monitor as the primary Application Performance Management tool for web operations and IT monitoring of county-facing services. Configuration emphasizes collection of telemetry and performance metrics, centralized log aggregation, alert rule definitions, and dashboarding for operational visibility. Microsoft Azure Monitor is configured to surface application performance indicators and system health metrics consistent with Application Performance Management best practices, supporting root cause analysis and incident triage workflows. The implementation integrates directly with the county website for availability and performance telemetry, and it is operated by the county IT organization to support web operations and incident response. Operational coverage is focused on the public web property, with monitoring outputs routed to centralized dashboards and alerting channels used by IT staff. Governance includes structured alerting thresholds and escalation procedures, along with runbook-driven incident handling to align monitoring signals with operational processes. Pitt County Government Microsoft Azure Monitor Application Performance Management supports ongoing observability and operational control for county web services.
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Geographic Information System PLM and Engineering 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Pitt County Government

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pitt County Government Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pitt County Government IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pitt County Government digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Pitt County Government Technographics
Pitt County Government is a Government organization based in United States, with around 600 employees and annual revenues of $213.0 million.
Pitt County Government operates a diverse technology stack with applications such as Ometrics Ochatbot, CivicEngage and Microsoft Azure Monitor, covering areas like Chatbots and Conversational AI, Citizen Engagement and Application Performance Management.
Pitt County Government has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ometrics, CivicPlus and Microsoft.
Pitt County Government recently adopted applications including Ometrics Ochatbot in 2022, Granicus govDelivery in 2020 and Microsoft Azure Monitor in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pitt County Government’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Pitt County Government’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pitt County Government technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.