San Fernando, x,
Trinidad and Tobago
Pixelume Managed Digital Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pixelume Managed Digital Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8 Pixelume Managed Digital Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pixelume Managed Digital Services has purchased the following applications: Kaaspro 75Health EHR for Electronic Health Record in 2018, Tawk.to for Chatbots and Conversational AI in 2016, WooCommerce for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pixelume Managed Digital Services is running and its propensity to invest more and deepen its relationship with Kaaspro , Tawk.to , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pixelume Managed Digital Services revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pixelume Managed Digital Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kaaspro | Legacy | Kaaspro 75Health EHR | Electronic Health Record | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Pixelume Managed Digital Services implemented Kaaspro 75Health EHR. The Kaaspro 75Health EHR Electronic Health Record was adopted to centralize patient recordkeeping and administrative functions for the professional services firm based in Trinidad and Tobago, supporting clinical and administrative business functions such as patient intake, clinical documentation, appointment scheduling, and basic revenue cycle workflows.
The implementation emphasized core Electronic Health Record capabilities including structured clinical documentation, patient demographics, appointment management, and billing workflow orchestration, aligned with the product's reported ease of use and simplicity. Governance focused on straightforward user role provisioning and an iterative upgrade process, with ready support, great price, and constant upgrades cited as primary operational advantages of Kaaspro 75Health EHR for ongoing clinical and administrative operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Pixelume Managed Digital Services implemented Tawk.to on its public website. Tawk.to is used as a Chatbots and Conversational AI application to provide real-time visitor messaging and web-based client engagement. The deployment centers on the Tawk.to web widget embedded across site pages, enabling live chat sessions, offline message capture, and session transcripts for follow-up. This implementation supports customer support and lead capture functions for Pixelume's professional services delivery.
Architecture is a lightweight, cloud-hosted widget integration, with the Tawk.to application delivering browser-based agent consoles and an administration dashboard for conversation management. Operational governance is handled by the small front-office team, who configure availability, canned messages, and conversation routing through the Tawk.to dashboard to align with client engagement workflows. The scope is limited to the company website in Trinidad and Tobago, providing continuous visitor interaction and a centralized conversational record for client-facing staff.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019 Pixelume Managed Digital Services implemented WooCommerce on its website as the primary eCommerce engine. The deployment uses WooCommerce from Automattic as a site-level commerce layer embedded in the corporate website, providing storefront and order capture functions within a single hosted site architecture.
The implementation configures core WooCommerce modules including product catalog management, shopping cart, checkout and order management, with administrative controls exposed to Pixelume’s small internal team. Operational scope is the company website, supporting sales, billing and customer account workflows, and governance is handled internally by site administrators who manage catalog updates, content and order processing in the eCommerce environment.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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