PizzaExpress
Hunton House, Highbridge Estate, Oxford Road,
Uxbridge, UB8 1LX,
United Kingdom
Uxbridge, UB8 1LX,
United Kingdom
44 20 3798-9090
Retail
PizzaExpress Technographics
PizzaExpress Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PizzaExpress and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 PizzaExpress employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PizzaExpress has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2020, Moodle LMS for Learning and Development in 2018, Zonal Aztec POS for Point Of Sale in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PizzaExpress is running and its propensity to invest more and deepen its relationship with Oracle , Moodle , Fourth Enterprises or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PizzaExpress revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PizzaExpress intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PizzaExpress Tech Stack and Enterprise Applications
PizzaExpress ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 PizzaExpress upgraded Oracle JD Edwards EnterpriseOne, its ERP Financial system, to version 9.2 and relocated the deployment to Oracle Cloud Infrastructure. The implementation combined a major application upgrade with a database platform consolidation, moving from SQL to an Oracle database to run Oracle JD Edwards EnterpriseOne in a cloud-hosted configuration.
The technical upgrade path at PizzaExpress progressed from XE to 9.1 and then to 9.2, enabling product features such as the JD Edwards Orchestrator and UXone user experience enhancements. The UXone capability including CafeOne was used to consolidate key financial and operational information onto single screens, while the Orchestrator provided automation opportunities for standard workflows. Finance teams reported materially faster completion of daily data integrity processes after the platform and version upgrades.
Operational coverage focused on finance and associated business users, with IT retaining responsibility for platform operations on Oracle Cloud Infrastructure. The project introduced proactive monitoring via user-configured watchlists that alerted business users to interface issues, surfacing integration faults ahead of month-end close. The organization cited use of a hosted JD Edwards environment as a factor enabling rapid upgrade cycles and ongoing alignment with the product roadmap delivered through Apps Unlimited through at least 2031.
Governance shifted toward application-level process ownership, with the Finance Systems Project Manager and business stakeholders prioritizing process improvements over underlying infrastructure management. The cloud-hosted Oracle JD Edwards EnterpriseOne configuration allowed the internal team to emphasize operational workflows and interface monitoring, reducing infrastructure attention and enabling a tighter focus on business process optimization.
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PizzaExpress HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, PizzaExpress implemented Moodle LMS, using the Learning and Development application to support corporate training and compliance across its United Kingdom operations. The Moodle LMS deployment is surfaced on PizzaExpress's website and functions as the primary learning platform for store-level training, manager certifications, and centralized course distribution.
Configuration centered on standard Moodle LMS modules, including course management, enrollment workflows, assessment and certification capabilities, and SCORM content packaging and playback. The implementation consolidated a course catalog with role-based access controls for managers, trainers, and store staff, and enabled reporting and learner tracking features aligned with Learning and Development governance.
Operational ownership is assigned to HR and Learning and Development teams, who manage content lifecycle, user provisioning, and curriculum scheduling through the Moodle LMS administration interface. The deployment model emphasizes web delivery via the PizzaExpress website to provide consistent access across sites, with governance processes established for content approval and training cadence.
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Workforce Analytics | HCM |
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2023 | 2023 |
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PizzaExpress ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zonal Retail Data Systems | Legacy | Zonal Aztec POS | Point Of Sale | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 PizzaExpress implemented Zonal Aztec POS from Zonal Retail Data Systems as a targeted Point Of Sale deployment to standardize tills and transaction processing at the restaurant level. Zonal Aztec POS is positioned as the primary Point Of Sale application for front of house checkout, menu and pricing control, and operational reporting across PizzaExpress stores.
The Zonal Aztec POS implementation focused on core Point Of Sale capabilities, including real time transaction processing, payment acceptance, menu management, and basic sales and shift reporting. PizzaExpress configured the Zonal Aztec POS to align with restaurant workflows and to support future orchestration with customer-facing systems, while maintaining the vendor application name Zonal Aztec POS throughout operational documentation.
Integration planning explicitly included connection points to the LiveRES and IOVOX reservation platform, with PizzaExpress leadership noting that reservation and IVR data would feed into tills in the future to improve table management and customer insight. The company already automated online and telephone reservations across its 450-store booking footprint using LiveRES and IOVOX, and the Zonal Aztec POS rollout was scoped to enable eventual cross-system data flows between bookings and till transactions.
Governance for the Zonal Aztec POS program was run through a joint approach between IT and marketing, with a dedicated digital team inside IT and formal joint steering meetings to align customer journey requirements with safe, secure delivery. Marketing provided customer journey and voice-of-customer input, while IT retained configuration, rollout cadence, and operational ownership, enabling iterative optimisation of the Point Of Sale and its integration with reservation data.
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PizzaExpress Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2018 | 2019 |
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PizzaExpress Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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PizzaExpress Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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PizzaExpress CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Customer Analytics | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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PizzaExpress EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2019 |
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PizzaExpress PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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PizzaExpress IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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PizzaExpress CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at PizzaExpress
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Finance Director | Director | Finance | |
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Head of Financial Planning & Analysis | Director | Finance | |
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Commercial Finance Manager | Manager | Finance | |
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Head of Commercial Finance | Director | Finance | |
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Head of Finance Operations | Director | Finance | |
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Purchasing Manager | Manager | Procurement | |
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IT Director | Director | IT | |
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Head of HR | Director | HR | |
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People Director | Director | HR | |
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Head of Customer Technology | Director | Customer Service | |
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Director Of Restaurant Technology | Director | IT | |
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CRM Executive | CXO | IT | |
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Customer Service Manager | Manager | Customer Service | |
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Apps Being Evaluated by PizzaExpress Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PizzaExpress IT executives and key decision makers. This section highlights PizzaExpress's latest recorded technology evaluations, including Qlik Sense for Analytics and BI on 2024-08-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PizzaExpress digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-08-01 | PizzaExpress | Evaluated | Qlik | Qlik Sense | Analytics and BI | Analytics and BI |
FAQ - APPS RUN THE WORLD PizzaExpress Technographics
PizzaExpress is a Retail organization based in United Kingdom,
with around 14000 employees and annual revenues of $700.0 million.
PizzaExpress operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, Moodle LMS and Zonal Aztec POS,
covering areas like ERP Financial, Learning and Development and Point Of Sale.
PizzaExpress has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Moodle and Zonal Retail Data Systems.
PizzaExpress recently adopted applications including
Fourth Workforce Analytics in 2023, HGEM Experience Management in 2023 and Magnite (ex Rubicon Project) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PizzaExpress’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PizzaExpress’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PizzaExpress technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.