Woodbridge, L4L 5T9, ON,
Canada
Pizzaville Call Center Technographics
Pizzaville Call Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pizzaville Call Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Pizzaville Call Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pizzaville Call Center has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, AdRoll for Digital Advertising Platform in 2021, SolarWinds Pingdom RUM for Application Performance Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pizzaville Call Center is running and its propensity to invest more and deepen its relationship with Oracle , NextRoll , Campaign Monitor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pizzaville Call Center revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pizzaville Call Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pizzaville Call Center Tech Stack and Enterprise Applications
Pizzaville Call Center ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Pizzaville Call Center implemented Oracle NetSuite ERP in the ERP Financial category to consolidate core finance and accounting functions for its 30 employee Canadian operation. The deployment used the cloud native Oracle NetSuite ERP platform to provide a hosted financial system appropriate for a small consumer packaged goods operator.
Configuration focused on core ERP Financial capabilities, including general ledger design, accounts payable automation, accounts receivable and invoicing, bank reconciliation and cash management, and financial reporting. The Oracle NetSuite ERP instance was configured with a centralized chart of accounts, automated billing workflows, vendor bill processing and period close controls consistent with small enterprise accounting practices.
Operational coverage centered on finance, accounting, procurement-related bill processing and customer billing workflows across the Pizzaville Call Center site in Canada. Role based access and approval routing were implemented to segregate duties and standardize month end procedures, aligning operational controls with the ERP Financial application.
Governance emphasized documented approval workflows, user access controls and standard operating procedures for financial processes to support consistent transaction processing and month end close. The implementation provided a single financial system of record through Oracle NetSuite ERP for Pizzaville Call Center, reducing reliance on disparate spreadsheets and manual reconciliations.
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Pizzaville Call Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextRoll | Legacy | AdRoll | Digital Advertising Platform | CRM | n/a | 2021 | 2021 |
In 2021 Pizzaville Call Center implemented AdRoll as its Digital Advertising Platform on the corporate website. The deployment centered on web tagging and pixel instrumentation to enable audience tracking, cookie based retargeting, and campaign management through the AdRoll interface, with configuration focused on site level tag placement and segmentation of visitor cohorts for remarketing workflows.
Operational responsibility for AdRoll sits with the small marketing function within the 30 person organization, and the implementation was scoped to support online advertising and customer acquisition use cases tied to the website. Configuration work included setting up audience lists, creative delivery rules, and conversion tracking in AdRoll, and governance practices emphasized tag validation and routine campaign maintenance through the AdRoll dashboard rather than integrations with other named systems.
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Marketing Automation | CRM |
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2014 | 2014 |
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Pizzaville Call Center ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solarwinds | Legacy | SolarWinds Pingdom RUM | Application Performance Management | ITSM | n/a | 2013 | 2013 |
In 2013, Pizzaville Call Center implemented SolarWinds Pingdom RUM on their website. The deployment targets Application Performance Management for the Pizzaville.ca ordering site, combining real user monitoring and synthetic uptime checks to capture client-side performance and availability. For a 30-employee consumer packaged goods call center, the SolarWinds Pingdom RUM instance acts as the primary website performance telemetry and alerting source for web operations and customer-facing workflows.
Configuration focused on browser-side RUM instrumentation, performance dashboards, transaction timing metrics, and alert thresholds to surface slow page loads and failed transactions. SolarWinds Pingdom RUM is instrumented for session-level timing and availability monitoring, and it feeds operational dashboards used by the web team and customer support to prioritize incident response. Governance centered on defined alert routing and escalation processes to operational staff, aligning monitoring outputs with frontline support and web operations workflows.
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Pizzaville Call Center TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Pizzaville Call Center PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Pizzaville Call Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Pizzaville Call Center CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Pizzaville Call Center
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Manager | Manager | Finance | ||||
| Call Center Manager | Manager | Customer Service | ||||
| Legal Co-ordinator | CXO | Legal |
Apps Being Evaluated by Pizzaville Call Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||