Plantronics
345 Encinal St,
Santa Cruz, 95060, CA,
United States
Santa Cruz, 95060, CA,
United States
1 800-544-4660
Professional Services
Plantronics Technographics
Plantronics Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Plantronics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Plantronics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plantronics has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, Workday HCM for Core HR in 2010, Microsoft Power BI for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plantronics is running and its propensity to invest more and deepen its relationship with Oracle , Workday , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plantronics revenues, which have grown to $1.73 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plantronics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Plantronics Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Plantronics implemented Oracle E-Business Suite as its ERP Financial platform to consolidate and standardize financial processes following the acquisition of Polycom. The engagement focused on end-to-end Oracle Financials in an Oracle R12 environment to unify Order to Cash and Procure to Pay cycles across the combined organization.
Configuration work included setup and testing of core financial modules, specifically Accounts Receivable, Order Management, Accounts Payable, Purchasing and General Ledger. Revenue accounting was designed using RevPro in conjunction with Oracle E-Business Suite, custom Sub‑Ledger Accounting rules were created and tested, and AR global credit checks and payment terms mapping were configured to align the two companies.
Integration and data migration activities were documented through an Integration Requirements document and an implementation roadmap developed with project stakeholders and product owners. Data conversion and migration moved Polycom transactions into Plantronics Oracle Financial Modules, RICEW objects were delivered for Order to Cash workflows, and reporting was implemented via Oracle standard reports, EIS and PL/SQL custom reports.
Governance and rollout included creation of functional test scripts and coordination of Smoke Testing, System Integration Testing and User Acceptance Testing, with defect management handled through ServiceNow. The team managed Service Requests with Oracle support during deployment and provided functional post go-live support and hyper care for Procure to Pay and Accounts Receivable during warranty close.
The Oracle E-Business Suite deployment served as the ERP Financial backbone to combine Plantronics and Polycom financial operations, embedding configuration, form personalization with Descriptive Flex Fields, purchase order template alignment and custom reporting to support consolidated financial governance and operational continuity.
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday HCM | Core HR | HCM | n/a | 2010 | 2018 |
In 2010, Plantronics implemented Workday HCM as its Core HR system, replacing Oracle PeopleSoft HCM. The deployment established Workday HCM as the central HR record for the company and addressed foundational personnel data management for its global workforce.
The implementation included configuration and a managed global job profile restructure process to standardize role definitions, job families, and reporting relationships within Workday HCM. Workday HCM was configured to centralize worker master data, with explicit focus on Worker History and Emergency Contacts to improve record completeness and consistency.
Plantronics created Enterprise Interface Builder EIB integrations to load Worker History and Emergency Contacts into Workday HCM, implementing batch data ingest and validation routines to migrate historical HR records into the new Core HR environment. The EIBs acted as the primary data ingestion mechanism from existing HR data stores into Workday HCM and supported repeatable bulk loads for ongoing data management.
Governance and operational workflows were revised to support the new job profile architecture and data load processes, introducing controlled configuration workflows and stakeholder approvals for profile changes. The program oriented HR operations around Workday Core HR for centralized data stewardship and lifecycle management of worker records.
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Payroll | HCM |
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2012 | 2018 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, Plantronics implemented Microsoft Power BI as part of an Analytics and BI prototyping initiative. The program developed prototypes using MS Access, SQL Server 2016, PostgreSQL, Microsoft Power BI and SSRS to evaluate reporting, visualization and reporting architecture choices.
Prototypes emphasized standard Analytics and BI workflows including data ingestion from relational sources, staging and data modeling, and interactive dashboarding with Microsoft Power BI. SSRS was executed in parallel for paginated and operational reporting, while SQL Server 2016 and PostgreSQL served as primary data stores and MS Access supported lightweight extracts and ad hoc data preparation.
Architecturally the work established a multi source reporting fabric where Microsoft Power BI connected to modeled datasets for semantic reporting, and SSRS consumed the same relational sources for row level and paginated output. Integration focus was explicitly on connectivity to SQL Server 2016 and PostgreSQL and on consolidating reporting logic to support common metrics and shared data models.
Governance followed a prototype validation and iterative rollout pattern, with analytics teams authoring Power BI reports and report authors maintaining SSRS definitions to align formatting and distribution requirements. The engagement positioned Microsoft Power BI within Plantronics Analytics and BI capability stack to support enterprise reporting and analytics functions through centralized semantic models and decentralized report creation.
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Analytics and BI | Analytics and BI |
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2012 | 2012 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Enablement | CRM |
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2018 | 2018 |
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Sales Engagement, Customer Identification | CRM |
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2023 | 2023 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Plantronics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Plantronics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Plantronics Technographics
Plantronics is a Professional Services organization based in United States,
with around 6500 employees and annual revenues of $1.73 billion.
Plantronics operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday HCM and Microsoft Power BI,
covering areas like ERP Financial, Core HR and Analytics and BI.
Plantronics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Microsoft.
Plantronics recently adopted applications including
Qualified Conversations in 2023, DocuSign eSignature in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Plantronics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Plantronics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Plantronics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.