Silverwater, 2128, NSW,
Australia
Plateau Food Distributors Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Plateau Food Distributors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Plateau Food Distributors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plateau Food Distributors has purchased the following applications: Micronet HARMONiQ for ERP Financial in 2015, Humanforce Ento Time and Attendance for Time and Attendance in 2015, Rocket.chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plateau Food Distributors is running and its propensity to invest more and deepen its relationship with Micronet Systems , Humanforce , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plateau Food Distributors revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plateau Food Distributors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Micronet Systems | Legacy | Micronet HARMONiQ | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Plateau Food Distributors implemented Micronet HARMONiQ, an ERP Financial application from Micronet Systems. Deployment covered the company’s three branches in Sydney, Canberra and the NSW Central Coast, and was scoped to support core back office functions across administration, debtor control, warehousing, logistics, fleet management, sales support and HR-adjacent payroll measures.
The Micronet HARMONiQ implementation concentrated on ERP Financial capabilities including general ledger, accounts receivable and accounts payable, billing and debtor control workflows, inventory valuation and warehouse stock movement tracking consistent with distribution ERP functionality. Configuration emphasized branch-level inventory control and stock take processes, order-to-cash workflows, and financial reporting to support weekly payroll versus budget analysis and P&L oversight. Workflow automation and transaction posting rules were applied to standardize debtor follow-ups and warehouse transaction processing.
Operational governance established centralized KPI reporting and daily leadership communication, aligning branch operational metrics with financial records to create a single source of transactional truth across the three sites. The rollout instituted role-based access and defined process handoffs between administration, warehousing, logistics, debtor control and sales support to formalize escalation paths, staff responsibilities and recurring reporting cadence. Micronet HARMONiQ served as the authoritative ERP Financial application for Plateau Food Distributors’ financial and distribution operations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humanforce | Legacy | Humanforce Ento Time and Attendance | Time and Attendance | HCM | n/a | 2015 | 2015 |
In 2015, Plateau Food Distributors deployed Humanforce Ento Time and Attendance. The Time and Attendance application was provisioned across three branches in Sydney, Canberra and the NSW Central Coast to manage a distributed workforce of roughly 100 employees and support branch-level scheduling and payroll processes.
Humanforce Ento Time and Attendance was configured to deliver core time and attendance capabilities, including digital time capture, roster management, manager approvals and payroll-ready timesheet exports. Configuration work emphasized rostering rules and shift patterns typical to food distribution, with role-based access for Administration, Warehousing, Logistics, Fleet Management and sales staff to ensure accurate timekeeping and roster visibility.
Operational coverage centered on branch scheduling and centralized payroll operations, with the Operations Manager and branch supervisors using the application to support weekly payroll measures and branch KPI reporting. The system underpinned day-to-day workforce functions across Administration, Debtor Control, Warehousing, Logistics, Fleet Management and sales representation, aligning time data to operational planning and HR workflows.
Governance and rollout were driven by internal operations leadership, who established timekeeping policies, approval workflows and training for supervisors and clerical staff. Humanforce Ento Time and Attendance was used as the authoritative scheduling and time record to support payroll reconciliation, HR issue handling and ongoing operational oversight.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Plateau Food Distributors implemented Rocket.chat as a web-embedded conversational interface. The Rocket.chat deployment appears on the company website and is classified under Chatbots and Conversational AI, supporting customer-facing interactions for the distribution business in Australia and focused on online customer service and order inquiry workflows handled through the website channel.
The implementation leverages core Chatbots and Conversational AI capabilities such as real-time messaging, automated responses, and routing to human agents, consistent with Rocket.chat functionality. Operational scope centers on customer service and sales touchpoints via the corporate website, with governance oriented toward centralized management of the web chat channel and configuration of agent workflows.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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