Palo Alto, 94303, CA,
United States
Pluribus Networks Technographics
Pluribus Networks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pluribus Networks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Pluribus Networks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pluribus Networks has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, TeamSupport SnapEngage for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pluribus Networks is running and its propensity to invest more and deepen its relationship with Oracle , TeamSupport , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pluribus Networks revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pluribus Networks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pluribus Networks Tech Stack and Enterprise Applications
Pluribus Networks ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Pluribus Networks implemented Oracle NetSuite ERP to establish a centralized ERP Financial backbone for its finance and accounting functions. The deployment targeted the company finance organization within the United States, aligning core accounting operations to a single cloud ERP instance for a 150 person media business.
The implementation configured core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, billing and financial reporting, and aligned standard workflows such as order to cash and procure to pay. Configuration work emphasized chart of accounts standardization, automated journal processing, period close orchestration and billing automation consistent with typical ERP Financial best practices.
Operational coverage focused on finance, accounting and billing processes, supporting statutory reporting and internal management reporting cycles across the company. Governance was restructured to introduce role based access control, approval workflows for supplier and customer transactions, and a consolidated financial close cadence to improve process consistency.
Oracle NetSuite ERP was positioned as the primary enterprise finance application, centralizing transactional accounting and reporting for Pluribus Networks and providing a unified platform for ongoing finance operations and control.
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Pluribus Networks AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Pluribus Networks implemented TeamSupport SnapEngage on its public website. The deployment positions TeamSupport SnapEngage as an embedded customer-facing conversational layer under the Chatbots and Conversational AI category, handling initial inbound interactions and web visitor engagement.
Configuration emphasizes live chat, automated conversational workflows, canned response libraries, session transfer to human agents, and chat transcript capture to preserve context for support workflows. TeamSupport SnapEngage was configured with routing rules and agent queueing to separate support inquiries from pre-sales questions and to ensure continuity of conversation when tickets are created from chats.
Operational coverage is limited to the corporate website and the implementation primarily impacts customer support and demand generation functions. Governance centered on standardized response templates, conversation logging for workflow continuity, and routing policies to escalate chats to designated internal queues.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Pluribus Networks Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Pluribus Networks adopted Google Workspace (Formerly Google G-Suite) as its primary cloud based Collaboration platform. The deployment established Google Workspace (Formerly Google G-Suite) as the central toolset for corporate email, calendaring, document creation and real time collaboration across the organization.
The Google Workspace implementation at Pluribus Networks aligns with core Collaboration capabilities, including Gmail for mail routing, Calendar for scheduling, Google Drive for centralized file storage, Docs Sheets and Slides for editable content, and Meet for virtual meetings. Administration is consistent with SaaS management patterns using the Google admin console for user provisioning, group policy application, and access controls, supporting mobile and remote access for employees.
The rollout is company wide for this 150 employee technology firm, providing collaboration and communication services to corporate functions and teams across the organization. Public site source indicates Google Workspace usage on their website, reflecting a cloud first Collaboration posture for Pluribus Networks.
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Pluribus Networks CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Listing Management | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Pluribus Networks ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Pluribus Networks IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Pluribus Networks
| First Name | Last Name | Title | Function | Department | Phone | |
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| President & CEO | CXO | Finance | ||||
| Founder and Chief Technology Officer | CXO | IT | ||||
| Co-Founder and COO | CXO | Finance |
Apps Being Evaluated by Pluribus Networks Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||