Plus500
Building 25 Matam,
Haifa, 3190500,
Israel
Haifa, 3190500,
Israel
n/a
Banking and Financial Services
Plus500 Technographics
Plus500 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Plus500 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 521 Plus500 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plus500 has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Zendesk Service for Customer Support in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plus500 is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plus500 revenues, which have grown to $832.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plus500 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Plus500 Tech Stack and Enterprise Applications
Plus500 AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Plus500 implemented LiveChat on its corporate website. The deployment uses LiveChat as a customer-facing chat layer in the Chatbots and Conversational AI category, providing a web-embedded chat widget for real-time messaging, agent-assisted conversations, visitor context display, and canned response templates consistent with Chatbots and Conversational AI capabilities.
Operational scope is focused on the public website where LiveChat handles inbound visitor interactions to support customer support and sales inquiry workflows. Integration detail in source documentation is limited to website embedding, and governance and agent workflow align with standard chat deployment patterns where digital customer experience or web operations manage the chat channel and front-line agents handle sessions and escalate to specialized teams as needed.
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Plus500 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Plus500 implemented Google Workspace (Formerly Google G-Suite) in the Collaboration category. The deployment supports the Israel-headquartered financial services firm with approximately 521 employees and is documented on the company's public website.
The Google Workspace implementation comprises core collaboration modules, including Gmail for corporate email, Google Calendar for scheduling, Google Drive for shared storage, and Google Docs, Sheets and Slides for real-time document collaboration, managed through the Google Workspace Admin Console. Configuration patterns align with centralized user provisioning and administrative controls typical of enterprise collaboration platforms, providing role-based access, shared drives, and group management.
Operational coverage spans corporate communications, back-office functions, and web-facing operations where collaboration and document workflows are required, reflecting adoption across multiple business functions. Governance is centered on Google Workspace administration for identity and access controls, policy enforcement, and user lifecycle management as part of routine IT operations.
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Plus500 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2012 | 2012 |
In 2012, Plus500 implemented Zendesk Service for Customer Support on its website. The deployment used Zendesk Service as a cloud-hosted SaaS customer support platform to capture and manage web-originated customer inquiries via embedded web widgets and ticketing interfaces. Zendesk Service was configured to centralize inbound tickets, apply initial categorization and routing, and present agent-facing queues for the customer support organization.
Functional capabilities implemented include ticket management, web-based request capture, a knowledge base for agent reference, and support workflows for triage, escalation, and status tracking aligned to Customer Support operations. Governance emphasized operationalizing agent queues and support workflows to handle web channel volume, while the implementation scope focused on on-site customer interactions through the corporate website using Zendesk Service as the primary Customer Support platform.
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Plus500 ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Plus500 PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Plus500 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Plus500 Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Professional Services | Professional Services |
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2017 | 2017 |
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Professional Services | Professional Services |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Plus500
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Customer Operations | Director | Customer Service | |
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Customer Support Manager | Manager | Customer Service | |
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CTO | CXO | Finance | |
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Complaints Team Leader | Manager | Finance | |
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Apps Being Evaluated by Plus500 Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Plus500 IT executives and key decision makers. This section highlights Plus500's latest recorded technology evaluations, including Rackspace Cloud Adoption and Migration for Professional Services on 2025-11-07 and Rackspace Cloud for Application Hosting and Computing Services on 2025-11-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Plus500 digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-07 | Plus500 | Evaluated | Rackspace Technology | Rackspace Cloud Adoption and Migration | Professional Services | Professional Services |
| 2025-11-07 | Plus500 | Evaluated | Rackspace Technology | Rackspace Cloud | Application Hosting and Computing Services | IaaS |
FAQ - APPS RUN THE WORLD Plus500 Technographics
Plus500 is a Banking and Financial Services organization based in Israel,
with around 521 employees and annual revenues of $832.0 million.
Plus500 operates a diverse technology stack with applications such as
LiveChat, Google Workspace (Formerly Google G-Suite) and Zendesk Service,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Support.
Plus500 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Google and Zendesk.
Plus500 recently adopted applications including
Atlassian Jira Service Desk in 2021, Zendesk Support Ticketing System in 2018 and AppsFlyer Marketing Analytics in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Plus500’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Plus500’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Plus500 technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.